Regal Cinemas reviews and complaints 2
View all 171 complaintsRegal Cinemas - Manager and services of employees
We had a complaint regarding teenagers being rude, disrespectful, running, doing flips in the theatre while we were trying to watch the movie. Manager showed up with hickies all over her neck and looked like she was about 18- 19 years old and did not even care what we had to say. We even suggested that do should do a check every so often during movies especially if a group of teenagers are in theatre did not seemed phased by anything we had to say. She said we are short staffed but we usually do have someone come in and check on things ... that is not so have been to several movies and do not see anyone checking on things as they used to. Pay way to much to go to the movies to not be able to enjoy it and then have a manager that does not even care. Oh and by the way the manager was the same person I say when we were purchasing popcorn throwing boxes and playing like a child behind the registers so now I understand why she didn't care. Will probably just purchase movies from home now or wait till they come out to red box do not care to spend that much money to not enjoy it.
Desired outcome: Would like to see more people checking on theatres and have a manager that is old enough to manage and actually care!
Regal Cinemas - Unsafe restrictions
I got turned away because I was legally carrying in my purse with a concealed permit . A shooter who doesn’t obey laws can easily sneak a gun in. But good citizens are being turned away for legally carrying. Makes the theaters even more unsafe & a target for shooters. We should be able to legally carry to protect ourselves. We will not be returning to Regal until you’re allowed to legally carry. I will not enter a place that’s known for shootings when you’re not able to protect yourself.
Desired outcome: Allow concealed carry with permit
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