Cato reviews and complaints 1
View all 167 complaintsCato - bad customer service
Good morning and to whom it may concern, I've shopped cato stores and have purchased many items (Ahoskie, NC) no problem. But last Saturday (August 3rd, 2019) I visited a store in Portsmouth, VA (Churchland shopping center) walked in the door with no greeting, but another lady walked in and was greeted, but here's the thing I did not get asked for help or may I help you I was in that store for 15mins. A customer got rung up so friendly and she left, I'm still in the store still no "can I help you or have you found what you're looking for" now I'm the only customer in the store same thing, their conversation was about going out and I'm still looking, so finally this lady was working on the clothes still no help, I had to go to her and ask for help, she answers my question unfriendly, maybe I didn't look like I had money to spend, but I did that feeling was awful and it was a suit I wanted, but I didn't purchase it and I love the clothes.
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