WoodSprings Suites reviews and complaints 1
View all 414 complaintsWoodSprings Suites - racist manager
Cheyanne Williams, at the west broad location made up lies on me stating that I cursed out a employee which never took place. She also stated I harassed another tenant when I only called the room above me once due to loud noise that I continually went up to the front desk to complain about. I never had issues with her or the other black guy that worked there. I only had an issue with the night guy a tall dark skin man. But he was nasty and rude to everyone. I saw him get nasty with another tenant over the vacuum like he did me. Cheyanne, has been very rude to me as well and I knew it was about race because she wan't like that with white tenants. She was also looking at my fiance in an inappropriate manner on several occasions. For her to be a manager her customer service is horrible and it was so noticeable to me how I was treated. I'm homeless with two kids and didn't want to complain somewhere I stayed because of something like this happening. But it happened anyway. She told us today that we had to leave they could have told us this earlier so we could make preparations. I will be filing a better business complaint about her behavior and how she represented your company. But what is crazy is in the rules handbook it says if someone is loud or disruptive its against the rules but the people above me never had to leave.
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