Menu
For Business Write a review File a complaint
CB Fast Food Chains Chick-fil-A 1018 N Main St, Suffolk, VA, 23434, US
Chick-fil-A company logo
Chick-fil-A
reviews & complaints
Chick-fil-A company logo

Chick-fil-A

1018 N Main St, Suffolk, VA, 23434, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:30 am - 10:00 pm
Tue
6:30 am - 10:00 pm
Wed
6:30 am - 10:00 pm
Thu
6:30 am - 10:00 pm
Fri
6:30 am - 10:00 pm
Sat
6:30 am - 10:00 pm
Sun
Closed
ComplaintsBoard
D
7:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chick-fil-A - Unprofessionalism/ discrimination

My minor child Alyssa Henry (16yrs old) was hired at your establishment (1018 N Main Street, Suffolk VA 23434) for her first job. Today was supposed to be her final day of training. At the end of her shift, she was called into a meeting with two managers where she was told she was being fired. Not because of customer complaint, poor work ethic or inability to get along with staff members, but for her facial expressions. My daughter suffers from clinical depression and anxiety and she struggles every day. She truly was happy during her time at this establishment and worked hard on maintaining a positive and professional attitude. She was talked to about her facial expressions once and tried to improve, however when she was fired she was told that she was "forcing smiles". Not only was she blind sided by working her whole shift only to be told she was fired, your managers Melissa and Oliva joked about hiring another person with my child's name infront of her while she was in tears. How is this professional? How is this Christian like? Isnt this your comapny's motto? This was her first job and this experience will scar her. Shame on you for not teaching your managers to not only be professional, but empthic. Shame on you for causing my child's mental health issues to worsen.

Desired outcome: Better staff training

Read full review of Chick-fil-A
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.