Maaco Franchise reviews and complaints 1
View all 87 complaintsMaaco Franchise - Paint job
I contracted with Maaco to fix small dents in cars front and rear bumper - This included new bumpers and painting and finishing as per the bill. After many delays due to wrong parts etc. my car was finished but with completely different colors on the bumper s and the body of the car - Many shades off! I was told no one can match paint - Maacos website, 1st page, says we will match the paint on your bumper seamlessly with the rest of your car! It says this! He told me I could take it as is or for $613.00 more he would paint the whole car to match - I felt I had no choice so I paid him - Also, he forgot to include a fender in the original estimate which was part of the job, but I paid him the additional $200.00 without complaint. He did a horrible job with over sprays, failure to paint the wheel wells matching colors (some match body, some are black) He failed to fasten the front bumper securely so there is a large space and finally he removed decals and would not replace. Due to the fact that he had the car on the 12th June and didn't return until the 24th, (It was supposed to be done on the 16th) we had to take Uber everywhere, costing over $150.00. I now have low quality Maaco paint on my car which had original Hyundai sport package paint job (hi gloss) which I didn't want. The whole point of taking a car in to a paint shop is to match the color to the rest of the car! I can paint it different colors myself
Please help!
Desired outcome: Refund the additional cost of the paint job as they failed to match
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