Rooms To Go reviews and complaints 1
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Rooms To Go - Cindy Crawford’s tribeca sectional
Worse piece of furniture I have purchased. Looks terrible and only had about 7 months. Been back and forth with the store and warranty company. And now I have been ghosted with no response because there is not a rep in my area. I find that hard to believe when there's a huge store here. The cushions have lost shape, it's very uncomfortable, and feathers are constantly coming out of it. To pay over $2500 for a piece of furniture it should last for years. I wish I would have seen the reviews before I bought furniture from there company.
Desired outcome: Replacement couch
The complaint has been investigated and resolved to the customer's satisfaction.
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