National Automotive Parts Association / NAPA Auto Parts reviews and complaints 1
View all 42 complaintsNational Automotive Parts Association / NAPA Auto Parts - online in stock items a rouge napa store dictates what items he will order in varies from online CO. stock
Napa store davenport washington 99122 owner tim calls me back after I placed online order of in stock items for pick up tomorrow on 08/08/2023 ordered today, tim the owner napa parts store 624 morgan st, davenport, wa 99122 tells me to cancel my order because he stocks different items then I ordered and he wasn't going to bring in the items I ordered so my invoice won't be filled nor will the short items of which show in stock will not be ordered that I had to use what he has in house I told him I need the product which are fuel filters gas line hose male barbed adapters today but am willing to wait till tomorrow as invoice stated, he assured me napa dont take funds out till product is picked up but that wont happen cause it wont be filled, I said no it will hold my parts up 3 to 5 days on my cc card pending to clear, so after 15 minutes on the 1-800 napa number I got the order canceled per tim the owner sugesstion well now my bank says 3-5 days till credit is back on cc card, I askes 1-800 napa to reroute to a close by napa that follows napas rules and will fill my order but nope corp policy no rerotes I need these filters hose adapters so I can work now I tied last of my funds up due to a rouge store dictating what napa products he will stock and which he wont my time is a huge factor my loss of income a huge factor hence why I only ordered products commom and shown as in store with same day and next day pick up no problem now I have no parts my cards maxed till my bank credits no transportation cause no parts to fix my truck i'm very up set and screwd over my a napa store rouge dictator of what he will do and not do, also store pisses me off no pices on one floor stocked product my price same day different then same products same day by a frien purchase, insulting and wrong
Dean w...5861
$116.32
Desired outcome: i would like financial compensation for my income loss of 2 to 4 days of lost work and comp my parts and a gift card to encourage me to be a future consumer as i have beed for 35 years. my name is dean wilson my number [protected]
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