Petco reviews and complaints 1
View all 573 complaintsPetco - the halfway groom
So after having a bad experience with petco's veterinarian service vetco and making a complaint about the way the veterinarian treated my animal and me I was convinced by store managers at the petco gig harbor washington that they would give me a 25% discount for bringing my dog in for a pet grooming. I brought my dog in today and an hour later I was called and told that my dog is acting irrational and that's not safe to groom my pet anymore. When I got my dog looked well.. The picture speak for itself. When I got my dog my dog was calm and relaxed, early before that a dog tried to bite my dog outside but my dog was relaxed. There were a lot of dogs in the grooming area that we're barking erratically and being crazy but there were two groomers, one of the groomers were very big over 6 ft 2 and well over 200 lb. I don't see why with the staff they had they couldn't use that staff to finish my dog's cut instead I go home with a dog that looks like it has some skin disease. The store manager daryl or darren something like that, he was middle aged 40 year old man was very rude and not apologetic at all or didn't want to come to a compromise so again I am left with two bad incidents and a dog that is going to cost me a couple hundred dollars to get fixed. All I can say is i've been going there for 20 years and the quality has fell very very much. Buyer beware in gig harbor washington petco.
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