Extra Space Storage reviews and complaints 1
View all 150 complaintsExtra Space Storage - unethical - horrible management
I went in person to Extra Space Storage here in Vancouver. The manager didn't even acknowledge me when I entered their office and to make matters worse, then didn't honor the price they quoted us over the phone. The gate was open and unsecure, the place looked like a dump, (even in the rain), and to bottom line our dissatisfaction: WHY would I want to rent when they change the price on my wife? We'll go elsewhere where the management is ethical and has a semblance of professionalism.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Extra Space Storage Reviews
Rodent infestation/unfair billing practices and price inflation Jamal and customer service How this place scammed us and stole everything we had A Trusted Partner for Your Storage Needs Customer of 3 years and going!@ Irvine Location (2960 Warner Ave)Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!