Menu
For Business Write a review File a complaint
CB Residential Rentals Extra Space Storage 8016 Northeast 78th Street, Vancouver, WA, 98662, US
Extra Space Storage company logo
Extra Space Storage
reviews & complaints
Extra Space Storage company logo

Extra Space Storage

8016 Northeast 78th Street, Vancouver, WA, 98662, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:30 am - 6:00 pm
Tue
9:30 am - 6:00 pm
Wed
9:30 am - 6:00 pm
Thu
9:30 am - 6:00 pm
Fri
9:30 am - 6:00 pm
Sat
9:00 am - 5:30 pm
Sun
Closed
ComplaintsBoard
C
4:41 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Extra Space Storage - unethical - horrible management

I went in person to Extra Space Storage here in Vancouver. The manager didn't even acknowledge me when I entered their office and to make matters worse, then didn't honor the price they quoted us over the phone. The gate was open and unsecure, the place looked like a dump, (even in the rain), and to bottom line our dissatisfaction: WHY would I want to rent when they change the price on my wife? We'll go elsewhere where the management is ethical and has a semblance of professionalism.

Read full review of Extra Space Storage
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.