Affordable Dentures & Implants / Affordable Care reviews and complaints 2
View all 133 complaintsAffordable Dentures & Implants / Affordable Care - services prejudice
ontract Issues Problem: I recently had a number of tooth extractions and fillings and was referred by my dentist to affordable dentures in yakima washington for my partials..I was finaly able to get an appt. 8 weeks later on dec. 3rd at 8:30 am...I actually saw the licensed dr. (Dr. Goosse) for less then 3 mins during the entire process which continued until almost 5:15 that evening..(.the office was full of people like herds of cattle at a stock sale the entire time.) I witnessed several heated arguments during this course of time between various staff and disgruntled customers...which should have been a clue! By the time I received my partials, (5:00pm) the dr. At the facility had left for the day so he wasnt even able to oversee the resualts or fit...the top partial DID NOT even come close to the palate of my mouth..there was an obvious gap of almost a full 1/2 inch between palate and top partial...I expressed concern but was told by his asst. That I needed to wear them and give them a chance and that I would be able to get them adjusted up to 2 times...well...I tried..I could not drink anything because the fluid would fill between my dentures and palate, and it would rush out after swallowing and choke me with an unexpected rush of the fluids being expelled towards the back of my throat...then trying to eat with them was even worse with food packing and sliding under the entire plate! I was whistling when I talked.. ( and before this, I COULD NEVER WHISTLE...and I am over 60 years old! ) I called the office and was told that the earliest I could be seen to address the issue would be dec.14th at 10:00a.m...I took that appointment! I arrived an hour early and at 11:15 I finaly was escourted to an exam room where the issues were addressed to the dental asst. Who then went and got dr. Goosse...he entered the exam room with QUITE an attitude! He began yelling at me and had the nerve to say.."you people" think you are so "entitled"..with YOUR insurance, "you get what you get!"...I tried to explain what my issues were but he was NOT having it...again, he had the ignorance to refer to me as being "entitled"...(a term I feel is full of hate and uncompassion...extremly judgmental and degrading) I asked about the advertsed free adjustments and again was told I was lucky to get what I got and that my insurance had already paid for them...I informed him at that point, that if he wasnt going to even look at them or THE FIT (lack thereof) that I wasnt keeping them! He reached for my mouth to remove them and take them back...I told him not to touch me (at that point) I instead removed them myself ...he reached to take them and I said "no, not without something from him stating that they had been returned and accepted back by him! He lost his mind! I was yelled at called humiliating names..called me a" welfare rat" and told me he didnt have to give me any thing to acknowlege receipt of the dentures! At that point I requested copies of the bill and payment by my insurance to his business...he yelled and stomped out of room then started yelling from back of building that the request was absolutly none of my business that he did not have to give the requested info to me...I replied back .."what? It's MY insurance!" I went to front desk (and of course everyone in the place had heard at least part of this hummilating, degrading, ignorant, unprofessional conduct...) I got a statement from the front asst. Acknowledging the receipt and acceptance of the dentures...with dr.goosse still carrying on ..(.I still want to express that he NEVER DID even look in my mouth to even see first hand the issues ...and he blatantly refused to try to fix...adjust...or even see or address the problem...) he did finally tell his asst. To give me the insurance information I had asked for...and sure enough, they were paid in full by my insurance on dec. The 11th..I have NEVER experianced such a tramatic experiance ...I was humiliated...yelled at...refused service to...degraded by prejudices and called hateful names full of contempt and intended to "cut me down"... I actualy felt as tho a blatant hate crime had been committed upon me!
Affordable Dentures & Implants / Affordable Care - affordable dentures quality is horrible
Affordable Dentures Scams the Elderly. The only good review you'll see here is by 'Crystal' an EMPLOYEE OF DR GOOSS. After much research and after dealing with this company for a long time, the following is my honest opinion: This office is setup to scam the elderly out of money through poor quality dentures and intimidation. You can easily research Affordable Dentures online or by calling around to various dentists and asking them why this company is cheaper. We didn't research anything but price and so we found out the hard way. This mistake has cost us thousands of dollars. My mother was humiliated and treated horribly by them not because she argued with them (because she didn't) but because it's their policy to treat people rudely once they have received payment. She now has spent 3 years going to various specialists and receiving physical therapy because of the damage done to her mouth and jaw. The way they make their money is by running it like a mill: people are rushed through like cattle as fast as possible in shifts. Also, they use very poor quality materials and the employees do not have the training that other dentists require in order to make good fitting dentures. Lastly, once you receive your temporary dentures, they will avoid giving you the 'permanent dentures' or second set at all costs. These 'permanent dentures' are cheesy quality as well but do cost them some money so they will do their very best to put you off no matter how many times you go by or how many months you give them. They will try to make you as miserable as possible so that you will not want to endure the stress and humiliation of talking to them and therefore you'll eventually drop it. The company has been sued by many, many people because of the poor quality dentures they produce. They use the cheapest low-quality materials that can be found so that the dentures are very brittle and fragile. In order to save money, Affordable Dentures' employees are not properly trained to make decent dentures. You can compare the quality of Affordable Dentures with any other dentures including dentures made in Mexico (I have loved ones who went to Mexico for theirs), and you can see the difference right away. Dentures made by affordable Dentures have uneven plastic so that it'll be way too thick in some places and way too thin in other spots. The dentures are poorly made so they're extremely uncomfortable and cause long-term mouth pain and issues. Affordable Dentures was started by two doctors in 1975 in order to make a fortune on the elderly. Dr Charles Meyer Gooss is a horrible excuse for a dentist who greedily feeds on the savings accounts of the elderly (and destroys their mouths in the process). For some reason, our corrupt government will not stop this. We have to research it and, if we find this type of scam (especially against our elderly), we must do everything we can to protect them. Please do not use this company. But, if you did, you are obligated to let others know. Please "shout it from the rooftops" so that these sick people can go back to picking pockets and snatching purses.
The complaint has been investigated and resolved to the customer’s satisfaction.
Affordable Dentures Scam Artists in Carolina, Puerto Rico
My husband was seen by Dr. Ellen C. Gotay dental surgeon or so they say. She had no bedside manner. Looked kind of shady. We spent $1, 150.00 on upper and lower partials. We were told the partials would be ready in three weeks. To make a long story short when we returned we were told the dentist had resigned. They had the partials ready, yeah right but could not give them to us until a dentist had them fitted. We just recently stopped by their office and they are in the process of closing down their operations in Puerto Rico. I am stopping by the dental licensing board and placing a complaint against this dentist. When i am through with her, her so called license # 2042 will not be worth the paper it was printed on. Her TIN # is [protected] her NPI is [protected]. Managing Dentist "MY FOOT". Gyped Consumer...
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False Advertising - they won’t honor guarantee! Did not finish the job and still owe me money Treatment plan that was agreed and treatment I received Disrespected and cursed at by dentist My full set of denturesGiving a Voice to Consumers
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