Menards reviews and complaints 1
View all 725 complaintsMenards - building materials, 2 x 6's, rafters, steel siding, garage doors, etc.
I built a 40 x 64' storage building with 16' walls. We bought everything we could from Menards as their sale prices became available. We have had nothing but nightmares trying to build with missing or misplaced materials that were special ordered. The organization of the the Special Order yard at the Bismarck store is a joke! They would have better luck having chimps organizing the yard. In our many trips to the store, we were assured of all materials being in the crates that we hauled to our building site. Each time, we discovered missing items and a return trip was needed to find those items. Our materials were in at least 6 different areas of the yard and could never be located by the staff that are blind in one eye and can't see out of the other. We had the bulk of our order delivered by Menards which the end rafters were broke and the steel siding where crushed, bent and scraped by someone who does not know how to run a forklift. I have called the store several times about the order and damage and was told that I would be contacted by the store manager asap. It has been about 1 and a half months since my first phone call and I am still waiting for their reply! I suggest going anywhere but Menards for any large projects or special order items. I will never go there again for such items.
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