Subway reviews and complaints 1
View all 1103 complaintsSubway - overall cleanliness
I used to work for this Subway. They do not clean the tea nozzles, in fact most of their dishes are not cleaned properly. They dunk and rinse their dishes. The tea nozzles are supposed to be taken apart, scrubbed. Rinsed and sanitized. This is not done. They just dunk into the water and let it sit on the rack to dry. The tomato slicer has a disgusting discoloration from the fact that the Management refuses to get anything to properly clean it. The veggie slicer is supposed to come apart to be cleaned. I doubt that any of the crew that works at that store even knows this, as long as I worked there it was never taken apart to be cleaned. The employees will forget to wash their hands, thinking the gloves protect the customer. People the gloves are a show. They breathe and do nothing to protect you. If you see someone walk up and skip that sink demand they wash their hands! The tea machine itself which is also used to make coffee is not cleaned properly. The water dispersion adapter gets so much lime buildup on it that the water refuses to flow properly. The plastic tea and coffee parts for the machine are never cleaned properly. There is always a disgusting residue in the bottom as no one seems willing to scrub. DO NOT DRINK THEIR COFFEE OR TEA! There is a good chance you will get sick. They do not actually wash out the coffee holders. They rinse them, sanitize them then let them dry and reuse them. Meanwhile a crusty residue builds up in the bottom. The tea holder is the same. The employees are not made to adhere to a professional look, I.E. wearing your pants where they belong. A few of the employees will wear their pants down low, then grab them while on the line and pull them back up before resuming making the sandwich. Ew! I'm sorry but there's something about watching someone grab their ### then touch my food that makes me sick. I would recommend avoiding this Subway like the plauge.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Subway deserves a lawsuit if not many. The subway i work at is much the same. Thank you for this post. While it is good To see there are Employees like myself who wish things were better it is far eclipsed
By my sense of dread that there are so many stores like ours that
People
Continue to eat at daily.