Pizza Ranch reviews and complaints 1
View all 50 complaintsPizza Ranch - Manager, issue about the signs for using new cups & plates as stated for customers.
He implied we were racists, when my boyfriend saw a woman refilling her soda with the same cup. Contacted the staff to tell her to use new cup and she yelled I know, I know as she went by our table, staff told her. Woman was Hispanic, but spoke English. Gentlemen did the same about refilling his Soda, my boyfriend approached him, gentleman said he could read the sign. Same gentleman got up and used the same cup to refill and was yelling at us in Spanish. Then the woman who previously used the same cup started conversing with the other table in Spanish. Evidently, they didn’t like to abide was is supposed to be health code in the restaurant. Then the gentleman was saying something in Spanish to annoy us. He was taunting us by going to the ice cream machine, then eating out of the container and refilling as we watched. The two different tables were taunting us as the Manager said (he saw a white person) do the same as the persons from two different tables. Between the two table, think maybe 8 people and the second table 5 people. I assumed because there was the 2 of us versus the two table they made more money and didn’t want to reimburse about 13 people. Manager said it could be language barrier that they did not understand and said they needed to write a sign in Spanish. We heard them speak English, maybe some did not speak English from both tables. When I visited a foreign country they did not use bilingual signs in English for Americans. Then I had to use my phone for the translation. The manager did not want the Hispanic people to say that Pizza Ranch was Racist as he said we were, manager witnessed a White person do exactly what we said they did. My boyfriend is caucasion and I am not, my concern is that most restaurants and places with buffets do not let you get your own refills. Server’s bring NEW CUPS so the possibility of saliva, straw’s do not touch the fountain tip. COVID is not gone.
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