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USA-Cigarettes.com

USA-Cigarettes.com review: never received merchandise 24

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Author of the review
6:25 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I found usa-cigarettes through a google search. The carton prices are extremely attractive, less than half what one would pay in a discount store. I did a test and ordered 1 carton. They require Western Union payment which seemed odd and I don't remember having to declare I was 18 or older. On January 15, 2018 I received an order confirmation. on January 17, 2018 WU sent an update that the money was picked up. I have not received order number 137848 nor can I check up on the order as Phillip Morris has taken over the site usa-cigarettes.com.

Thanks for using Western Union.
________________________________________
TRANSACTION DETAILS:
________________________________________
Your tracking number (MTCN) is : [protected] Please use this number for any inquiries.
Date of Order: 01/15/2018
Amount Sent: USD 35.50
Receiver Name: HAOKE WANG
Status: Picked up

24 comments
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William Zinke
US
May 21, 2019 12:46 am EDT

I am sorry that you got scammed, but this happened to me too. I then found dirtcheapsmokes.com. You cant pay by credit card or paypal but they have other payment options. My orders get to me within a few days. I live in New York.

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Newprospect
AU
May 29, 2019 5:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dirtcheapsmokes.com will scam you the same way as usa-cigarettes.com. Don't go near them. I waited eight weeks for my order and never received it.

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Lisa_Davidson
US
May 30, 2019 2:31 pm EDT

sounds to me like you are just trying to bash this company. I live here in the United States and I can tell you that I have received every single order with dirtcheapsmokes.com my family uses them as well and they have also received everything they have ordered from this company. I wonder if you are a different cigarettes business trying to write fake reviews, if you did have an issue like this with them. Did you contact them they are really good with their customer service. Dirtcheapsmokes.com also refunds every order past 30 days, which I have received all of mine in just 3 days.

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Kanye Lover
US
Jan 24, 2020 6:10 pm EST

lisa is a scammer. dirtcheapsmokes disappeared along with everyone's money. Go to the website and see for yourself.

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Louis Smalls
US
Jul 22, 2019 2:39 pm EDT

I only use one company for this exact reason and that company is cigroad.com they are a good american company. ship out of Kansas. You can pay by debit card too. Orders come with tracking as well.

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Kanye Lover
US
Jan 23, 2020 12:11 am EST

out of business, stole alot of money. They changed their name to tobacco capital.com. They stole alot of money. They dissapeared also. Now they are operating under the name cigoutfitters.com. Do not use them, they will just steal your money. These are all fake reviews, this needs to stop. If you have been scammed by any of these companies, please file a report with the federal trade comission. do it online, its easy. They share information with state and local agencies. Their job is to try to keep people from being ripeed off.

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Joey_Floyd
US
Jul 25, 2019 2:21 pm EDT

I buy from cigroad.com as well they are a good company if you want to save money and buy cigarettes online. Cigarettes take on average 3 days to be delivered to me. They come with a tracking number. I have been ordering from them for a while now.

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Edgar M. Brown
US
Aug 30, 2019 11:52 am EDT

I would have to say cigroad.com is a impressive company. I have never had any issue with them.

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Kanye Lover
US
Jan 25, 2020 2:28 am EST

Same "impressive" review we see all over this site. Can't you come up with a different line.

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Timmy Haveman
US
Sep 16, 2019 3:05 pm EDT

I have been buying my cigarettes online at www.cigmania.com they are an american company and I have to say a great company. I have never had any issues with this company. I wont trust any other companies. I have been burnt by too many before. Cartons are cheap enough on Cig Mania.

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Jonathon M. Bartlett
US
Sep 26, 2019 1:37 pm EDT

I buy my cigarettes from cigmania.com as well. They are a great company, I have no complaints about them.

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Kanye Lover
US
Jan 25, 2020 2:30 am EST

What I don't get, is why are these people here "promoting" their site? This is a complaint board, not a sellers board. By the way dude, cigmania skipped town, and ran off with everyone's money. Oh I get it now. People like Jonathon are here preying on people who have already been ripped off, thats their game!

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MVazquez1985
US
Nov 11, 2019 10:54 pm EST

I only use tobaccocapital.com. They ship out of Missouri, and have great unbeatable prices. I will only trust this company with my money.

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Kanye Lover
US
Jan 23, 2020 12:12 am EST

scam company, they dissapeared last week, with my money. Now they are operating under the name cigoutfitters.com. Buyers beware!

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StephenH1981
US
Dec 05, 2019 10:40 pm EST

I have been ordering from tobaccocapital.com as well they are a great company.

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EdSim
US
Dec 19, 2019 1:53 pm EST

I buy from tobaccocapital.com too I am very impressed with everything about them how quick they are to deliver and everything else about them.

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AlKimball
US
Dec 20, 2019 1:10 pm EST

tobaccocapital.com is a great company to buy from. I have been ordering from them for the last few months.

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Kanye Lover
US
Jan 24, 2020 6:11 pm EST
Replying to comment of AlKimball

tobaccocapital disappeared, go to website and see for yourself.

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Davt
US
Jan 19, 2020 3:18 pm EST

I have been going to cigoutfitters.com to buy my cigarettes online. They are a great company. I have used them for the last few months.

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Kanye Lover
US
Jan 24, 2020 6:13 pm EST
Replying to comment of Davt

Notice the timeline? Right after tobacco capital disappeared, a new website appears january 18th, along with all of these good reviews for cigoutfitters.com. Funny how cigoutfitters has only been open for a week, but all these good reviews. I give them a month. Then poof, gone.

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LLucky
US
Jan 23, 2020 1:25 am EST

I also have been using Cigoutfitters.com to get my smokes. They have saved me a ton of money.

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NancyOConnor
US
Jan 23, 2020 11:54 pm EST

I have been going through cigoutfitters.com as well. My friends and family all use them and have never had any issues.

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Susan Dom
US
Jan 24, 2020 10:16 pm EST

I was frauded by cigoutfitters.com. I was lured to the site by all these fake reviewers here. I purchased 4 cartons and selected priority shipping. I received an email stating my order would arrive in 3 days, and was given a usps tracking number. I never received my order. I checked the tracking number, and usps says there is no such tracking number. The tracking they gave me was fake. I tried emailing the company and no response. They do not answer their phones. I have been duped. Also tobaccocapital.com gives a 404 error, no website found. I checked WHOIS on both sites. Both tobaccocapital.com and cigoutfitters.com were acquired at the exact same time. The email address listed for cigoutfitters.com is the same address I used in google pay. But not surprising, that email address does not exist, and emails are returned. People, do not use google pay either, they are in on the scam. Also, godaddy.com states that cigoutfitters.com is parked for free. I found a website which states the income for cigoutfitters.com is 15 cents a day, not a valuable company. So everything they are taking in is going into this one person's pocket, from google pay. This is all easy information to find, I just wish I had found it sooner. But it's a pity we cannot trust websites which sell things, and its a pity we have to background check everything before we buy. I will be doing that from now on, and I learned some valuable lessons. The main lesson I learned is, DO NOT BELIEVE ONLINE REVIEWS AND REVIEWERS LIKE YOU SEE ON THIS SITE.

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donlee777
US
Jan 28, 2020 12:19 am EST

I ordered through cigoutfitters.com for the first time based on all these positive reviews. They never shipped my product, I can't get in touch with them. This is BS ! I notified the dept of commerce, lost $112.

  1. USA-Cigarettes.com Contacts

  2. USA-Cigarettes.com phone numbers
    +86 373 024 8785
    +86 373 024 8785
    Click up if you have successfully reached USA-Cigarettes.com by calling +86 373 024 8785 phone number 10 10 users reported that they have successfully reached USA-Cigarettes.com by calling +86 373 024 8785 phone number Click down if you have unsuccessfully reached USA-Cigarettes.com by calling +86 373 024 8785 phone number 22 22 users reported that they have UNsuccessfully reached USA-Cigarettes.com by calling +86 373 024 8785 phone number
  3. USA-Cigarettes.com emails
  4. USA-Cigarettes.com address
    Chang Jiang Bei Lu 64#, Hefei, 75089, China
  5. USA-Cigarettes.com social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024