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VCA Animal Hospitals

VCA Animal Hospitals review: Unnecessary testing

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VCA (Kapolei, Hawaii)...where UNNECESSARY testing is their specialty!

My new puppy threw up one evening and had diarrhea the next day. I took him to VCA (Kapolei, Hawaii).

I expected an exam and a recommendation to monitor him for the next day or two (as indicated by their web site). Instead, I was charged over $1,800 for various tests. I was very upset at the time and agreed to EVERY test that I was asked to choose from...I was very distraught!

Later, I was more composed and felt that I had been taken advantage of. I raised my concerns with VCA (Kapolei, Hawaii)...but my complaint was dismissed.

One of the fees included outside lab testing...remember, I did pay for EVERY possible test!

The outside lab disputed the VCA (Kapolei, Hawaii) test results. VCA (Kapolei, Hawaii) administered the test again, which again was bad...they wanted to draw blood a third time, to which I said no!

My experience and subsequent complaint handling with VCA (Kapolei, Hawaii) were dreadful. They took advantage of me when I was upset, and I have no confidence nor any assurances from VCA (Kapolei, Hawaii) that ANY of their test results were accurate...they told me that false positives happen.

Save your money and go to another veterinary clinic.

Desired outcome: Refund.

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  1. VCA Animal Hospitals Contacts

  2. VCA Animal Hospitals phone numbers
    +1 (800) 966-1822
    +1 (800) 966-1822
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    +1 (310) 571-6500
    +1 (310) 571-6500
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    +1 (800) 966-1822
    +1 (800) 966-1822
    Click up if you have successfully reached VCA Animal Hospitals by calling +1 (800) 966-1822 phone number 0 0 users reported that they have successfully reached VCA Animal Hospitals by calling +1 (800) 966-1822 phone number Click down if you have unsuccessfully reached VCA Animal Hospitals by calling +1 (800) 966-1822 phone number 0 0 users reported that they have UNsuccessfully reached VCA Animal Hospitals by calling +1 (800) 966-1822 phone number
    More phone numbers
  3. VCA Animal Hospitals emails
  4. VCA Animal Hospitals address
    12401 West Olympic Blvd., Los Angeles, California, 90064, United States
  5. VCA Animal Hospitals social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024

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