VCA Animal Hospitals reviews and complaints 1
View all 134 complaintsVCA Animal Hospitals - vca wants your money!
November 6th 2014- My female Chocolate lab was not feeling good, she was not herself and kept getting very very sick. We goggled vets near us and this was the first one we were able to find, close to our home. We took our dog in and waited about an hour and half which was not a problem because it was a hospital. The ladies behind the desk were talking bad about a patient that was not able to pay for surgery, I thought nothing of it and waited for the doctor to call my dog back. We finally were called and they took Baylee out of the room for an exam, which I was not use to they usually ask questions and do exams in front of you, they brought her back with bills up to $500, they wanted to do all these testings that did not really seem necessary. They did an X-Ray and saw a piece of metal logged in her intestines. They wanted to do surgery immediately but wanted 6, 000 dollars up front and would refund the rest if it was less. As a college student working 4 days a week on minimum wage I could not do that, they suggested for me to open a care credit card and I was only approved for 500 dollars. The second opinion was to have her stay over night for over a grand just to have fluids pumped into her, I did it an did everything in my power to get money to pick her up.They called the next morning they did 3 x-rays each costing over 130 dollars why they did 3 ? not sure maybe just to rack up the bill more? The doctor said it has not moved and suggested surgery, I said I did not have it his response, "That Is unfortunate, your poor dog " Really?! if he cared so much about my dog wouldn't he do the surgery and offer me to do payments ? nope not at all ! so I took her home. Went to another vet the next day, what an absolute improvement. They welcomed us and loved on my dog making her feel at home they did an X-ray and said it was not metal and did not want to do surgery right away in hopes it would pass. But, It did not pass so we did do surgery, I paid less for her surgery and to stay all day and be hooked on IVs then I did having her stay over night with a horrible outlook from the doctor in green. The doctor at the other clinic has checked up and called me after surgery, the surgery she did on her lunch. my dog opened up there she loved all the workers but at the other vet she stood in the corner they do say dogs are a great judge on a persons character.
I am not one to say anything negative about anyone but this has to be heard they just want your $!
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest VCA Animal Hospitals Reviews
Warning to pet owners Veterinary care for my animal VCA Southwick - Incomplete care for our puppies Accusation on questioning business policy pricing Unnecessary testingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
This hospital has a new vet working there who is the worst vet I have ever seen. She has no common sense and is a pain to deal with. I will never take any of my four cats there again.