Venturi Restoration’s earns a 1.0-star rating from 4 reviews, showing that the majority of property owners are dissatisfied with restoration services.
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Working with these guys was terrible
Working with these guys was terrible. They never showed up on time and we wouldn't see them for weeks until we called to inquire what was going on. They made several mistakes which they then had to fix, which took them another month. What started as a leak in a kitchen wall took 6 months to fix. Will never use them again.
This company needs to be out of business
This company needs to be out of business. They lie, they don't communicate, they don't even do the work. When my house Caught on fire come they had me sign a paper while telling me at the same time that their company could not go into my mortgage and find out all my information that the paper I was signing while they were talking to me set different. They got total access of my information and had my mortgage company send them a check and changed my address to theirs. I had to send my mortgage company a letter saying DO NOT SEND THEM ANYTHING without my name on it as well, and send the check to me first. I'm Suing them for lost of time and mental anguish.
Don P. One of the most horrific experiences
Don P. One of the most horrific experiences. Lack of supervision, poor labor practices, never on time, left property unsecured when specific directions were stated repeatedly, loss and damage to property which was allegedly stored off site, wife was forced to sign final release and denied a copy of same. After meetings with this company representative, our insurance carrier, and a deputy sheriff to report missing items (+/- $20,000.00) the company representative stated this would be subrogated to their insurance carrier for relief. Nothing was ever moved forward and am unsure if it was ever presented. I would not recommend this firm for any restoration work either large or small. Company stated all employees were vetted and bonded which was just one of several untruths passed on to us as the customer as well as stating none of their employees removed anything from the premises, why would an employee admit he or she removed something? Workers continued to use all washrooms and toilet facilities as well as resting areas in the undamaged part of the home when specifically requested not to do so.
The complaint has been investigated and resolved to the customer's satisfaction.
BUYER BEWARE!
BUYER BEWARE! Absolutely horrific experience. This company was assigned by USAA under the name "Vr Pooles Reconstruction And Restoration", aka "Response Team 1", aka "Venturi Restoration". If the number of names doesn't give you a clue, they are hoping you don't find all the customer complaints. Their job was to dry out a home. Instead their workers left open a window during a storm which introduced a new source of water damage to the home. The did the opposite of what their job description required. Other mitigations companies also noted how after a week, NO DRYING TOOK PLACE. They were more concerned with ripping off trimming to the home than bringing in generators to get the drying equipment running immediately. The cost to run generators, and the additional profit from waiting a week or two to get permits in order to clean all the mold growth was of more importance than getting the mitigation done right. Speaking of that trimming that ripped off the walls, I mean that literally. Sections of wall were ripped away with that trimming. Holes the size of fist were found just above the trim line. These people have absolutely no respect for your property and are only interested in padding their profits. DO NOT HIRE THEM.
Venturi Restoration Complaints 0
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Is Venturi Restoration Legit?
Venturi Restoration earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Venturi Restoration. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Venturirestoration.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Venturirestoration.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Venturirestoration.com you are considering visiting, which is associated with Venturi Restoration, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a venturirestoration.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
About Venturi Restoration
Their team is made up of experts in a wide range of fields, including engineering, construction, and disaster recovery. They have the knowledge and expertise necessary to handle even the most complex restoration projects, from fire and water damage repair to mold remediation and much more.
One of the things that sets Venturi Restoration apart from other companies in the industry is their commitment to using the latest technology and techniques. They understand that every restoration project is unique and requires a customized approach, so they use the most advanced tools and processes available to ensure that their clients receive the best possible service.
Another key factor that has contributed to their success is their focus on customer satisfaction. Venturi Restoration takes pride in providing exceptional service and building strong relationships with their clients, and they work tirelessly to ensure that their clients are completely satisfied with the work that they do.
Overall, Venturi Restoration is a company that you can trust for all of your restoration needs. With their unwavering dedication to quality, innovation, and customer satisfaction, they are sure to exceed your expectations and provide you with the results that you need to get your life back on track.
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Venturi Restoration Contacts
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Venturi Restoration phone numbers+1 (855) 829-6099+1 (855) 829-6099Click up if you have successfully reached Venturi Restoration by calling +1 (855) 829-6099 phone number 0 0 users reported that they have successfully reached Venturi Restoration by calling +1 (855) 829-6099 phone number Click down if you have unsuccessfully reached Venturi Restoration by calling +1 (855) 829-6099 phone number 0 0 users reported that they have UNsuccessfully reached Venturi Restoration by calling +1 (855) 829-6099 phone number
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Venturi Restoration emailscustomerservice@venturirestoration.com82%Confidence score: 82%Support
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Venturi Restoration address904 S Roselle Rd Ste 398, Schaumburg, Illinois, 60193-3963, United States
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Venturi Restoration social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 26, 2024
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This company needs to be out of business. They lie, they don't communicate, they don't even do the work. When my house Caught on fire come they had me sign a paper while telling me at the same time that their company could not go into my mortgage and find out all my information that the paper I was signing while they were talking to me set different. They got total access of my information and had my mortgage company send them a check and changed my address to theirs. I had to send my mortgage company a letter saying DO NOT SEND THEM ANYTHING without my name on it as well, and send the check to me first. I'm Suing them for lost of time and mental anguish.
Working with these guys was terrible. They never showed up on time and we wouldn't see them for weeks until we called to inquire what was going on. They made several mistakes which they then had to fix, which took them another month. What started as a leak in a kitchen wall took 6 months to fix. Will never use them again.
BUYER BEWARE! Absolutely horrific experience. This company was assigned by USAA under the name "Vr Pooles Reconstruction And Restoration", aka "Response Team 1", aka "Venturi Restoration". If the number of names doesn't give you a clue, they are hoping you don't find all the customer complaints. Their job was to dry out a home. Instead their workers left open a window during a storm which introduced a new source of water damage to the home. The did the opposite of what their job description required. Other mitigations companies also noted how after a week, NO DRYING TOOK PLACE. They were more concerned with ripping off trimming to the home than bringing in generators to get the drying equipment running immediately. The cost to run generators, and the additional profit from waiting a week or two to get permits in order to clean all the mold growth was of more importance than getting the mitigation done right. Speaking of that trimming that ripped off the walls, I mean that literally. Sections of wall were ripped away with that trimming. Holes the size of fist were found just above the trim line. These people have absolutely no respect for your property and are only interested in padding their profits. DO NOT HIRE THEM.