Vinted review: Impossible to ship my parcel because of automation

I have listed a pair of "Timberland style waterproof boots" and found a buyer. I am disabled and can't get to one of your pick up points, so I arranged a courier pick up. He arrived as requested but couldn't deal with it without a printed shipping label. No, I'm not made of money so I don't have a printer. Neither do any of the locker drop points near me. I have been in touch with the potential recipient and she wants the boots for her autistic son. A human could have sorted this in seconds but since you don't have any, even in the complainants department, I am out £4.89 and you are holding £30 from the recipient. Not a very Good service eh? I will, of course, share my short but final journey with your ( dis ) organisation and would really suggest you get a new courier service ,as Amazon did, because Hermes/Evri are as useless as they have always been. Please send a message to my recipient goergiaknght1977 to explain that this failure is not down to me. I can be contacted on the above email or you could even get one of your team to phone me [protected]