Menu
For Business Write a review File a complaint
Virgin Active South Africa

Virgin Active South Africa review: Equipment, gym users 1

W
Author of the review
1:38 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

1: takes too long to repair equipment, especially stair-steppers

2: Gym users must not “claim” a station by leaving their belongings (such as phones, towels) on the station then walking away. This is unacceptable to grown-ups (ATGU).

3: Gym users must not fiddle with phones while seated on a station. I appreciate the occasional announcements to this regard, but these must be stepped up. Again, unacceptable to grown-ups (ATGU).

4: Gym users must not do the “cellphone mosey”, that is, obstruct walkways by walking slowly while using their phone. Sometimes they’ll walk into me while doing this. ATGU

5: Gym users, particularly those wearing headphones, must not slam weights. This results in up to 110 decibels of excruciating noise, damages my hearing and may not be good for the equipment. Extremely unacceptable.

Phones should be checked in.

6: There’s currently one 32kg kettle ball and one 36kg kettle ball. This has been the case for at least 6 years. Please purchase one more of each.

Thanks

Confidential Information Hidden: This section contains confidential information visible to verified Virgin Active South Africa representatives only. If you are affiliated with Virgin Active South Africa, please claim your business to access these details.

1 comments
Add a comment
D
D
Dante Labs Support
Aug 15, 2024 3:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sounds like the gym experience is turning into more of an obstacle course than a workout. Between dodging the "cellphone zombies" and dealing with the ear-splitting weight slammers, it’s a wonder you can get anything done. Could’ve been worse—at least they aren’t turning it into a social media studio. Hopefully, they take your suggestions seriously and bring a little more order (and equipment) to the place.

  1. Virgin Active South Africa Contacts

  2. Virgin Active South Africa phone numbers
    +27 860 200 911
    +27 860 200 911
    Click up if you have successfully reached Virgin Active South Africa by calling +27 860 200 911 phone number 43 43 users reported that they have successfully reached Virgin Active South Africa by calling +27 860 200 911 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling +27 860 200 911 phone number 54 54 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling +27 860 200 911 phone number
    Head Office
    +27 216 843 000
    +27 216 843 000
    Click up if you have successfully reached Virgin Active South Africa by calling +27 216 843 000 phone number 11 11 users reported that they have successfully reached Virgin Active South Africa by calling +27 216 843 000 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling +27 216 843 000 phone number 20 20 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling +27 216 843 000 phone number
    International
  3. Virgin Active South Africa emails
  4. Virgin Active South Africa address
    3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa
  5. Virgin Active South Africa social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Virgin Active South Africa Category
Virgin Active South Africa is ranked 22 among 83 companies in the Fitness Centers and Gyms category