Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Fitness Centers and Gyms Virgin Active South Africa Equipment, gym users
Virgin Active South Africa

Virgin Active South Africa review: Equipment, gym users 1

W
Author of the review
1:38 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

1: takes too long to repair equipment, especially stair-steppers

2: Gym users must not “claim” a station by leaving their belongings (such as phones, towels) on the station then walking away. This is unacceptable to grown-ups (ATGU).

3: Gym users must not fiddle with phones while seated on a station. I appreciate the occasional announcements to this regard, but these must be stepped up. Again, unacceptable to grown-ups (ATGU).

4: Gym users must not do the “cellphone mosey”, that is, obstruct walkways by walking slowly while using their phone. Sometimes they’ll walk into me while doing this. ATGU

5: Gym users, particularly those wearing headphones, must not slam weights. This results in up to 110 decibels of excruciating noise, damages my hearing and may not be good for the equipment. Extremely unacceptable.

Phones should be checked in.

6: There’s currently one 32kg kettle ball and one 36kg kettle ball. This has been the case for at least 6 years. Please purchase one more of each.

Thanks

Confidential Information Hidden: This section contains confidential information visible to verified Virgin Active South Africa representatives only. If you are affiliated with Virgin Active South Africa, please claim your business to access these details.

More
Send message
Copy link
Report
1 comments
Add a comment
D
D
Dante Labs Support
2 comments
Send a message
Aug 15, 2024 3:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sounds like the gym experience is turning into more of an obstacle course than a workout. Between dodging the "cellphone zombies" and dealing with the ear-splitting weight slammers, it’s a wonder you can get anything done. Could’ve been worse—at least they aren’t turning it into a social media studio. Hopefully, they take your suggestions seriously and bring a little more order (and equipment) to the place.

More
Copy link
Report

More Virgin Active South Africa reviews & complaints

Virgin Active South Africa - gym membership cancellation 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Virgin Active South Africa - problems with club membership agreement 23
Virgin Active South Africa - bad customer service 7
Virgin Active South Africa - multiple debit orders
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Virgin Active South Africa - personal training structure
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Virgin Active South Africa - I need to be refunded on the policy that I did not agreed on of r1080if possible I need to cancel all virgin active membership
Virgin Active South Africa - faulty fitness equipment
Virgin Active South Africa - new staff
Virgin Active South Africa - complain about bad services and unfair treatment
Virgin Active South Africa - equipment is so outdated!!!
View all Virgin Active South Africa reviews and complaints

  1. Virgin Active South Africa Contacts

  2. Virgin Active South Africa phone numbers
    +27 860 200 911
    +27 860 200 911
    Click up if you have successfully reached Virgin Active South Africa by calling +27 860 200 911 phone number 43 43 users reported that they have successfully reached Virgin Active South Africa by calling +27 860 200 911 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling +27 860 200 911 phone number 54 54 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling +27 860 200 911 phone number
    Head Office
    +27 216 843 000
    +27 216 843 000
    Click up if you have successfully reached Virgin Active South Africa by calling +27 216 843 000 phone number 11 11 users reported that they have successfully reached Virgin Active South Africa by calling +27 216 843 000 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling +27 216 843 000 phone number 20 20 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling +27 216 843 000 phone number
    International
  3. Virgin Active South Africa emails
  4. Virgin Active South Africa address
    3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa
  5. Virgin Active South Africa social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 25, 2024
  7. View all Virgin Active South Africa contacts
Virgin Active South Africa Category
Virgin Active South Africa is ranked 22 among 83 companies in the Fitness Centers and Gyms category
#20 Blink Fitness Blink Fitness #21 9Round Fitness 9Round Fitness #22 Virgin Active South Africa Virgin Active South Africa #23 Curves International Curves International #24 XSport Fitness XSport Fitness

Most discussed complaints

Equipment, gym users
1
(opinions to this review)
 Poor service from call centre
1
(opinions to this review)
 Membership failed to cancel after Virgin confirmed it was cancelled
1
(opinions to this review)
Virgin Active South Africa Alternatives
True Fitness 32 reviews Custom Built Personal Training 34 reviews CycleBar Chandler 1 review Orangetheory 10 reviews Aktive Fitness 10 reviews