VIV3 Labs review: unauthorised debit of credit card account 187

I also was duped by Viv3 and i'm still waiting for the products to arrive and my money back which they double billed from my account.
I also noticed another company appearing in the Google Adds here (based in Australia) selling the same scam, same web layout same everything, I thought this is a complaint website, why do they allow them to advertise here?
And as to the dupers, we all should get together and hire an assassin to castrate the ###.

Acai Berry Australia™
Lose Weight Faster! Be Healthy. New 14 Day Acai Berry/Cleanse Combo
AcaiBerry-LifeCleanse.com/FreeTrial

after much research, its the same company running under viv3, BEWARE!

Acai/Internal cleanse SCAMMMMMMMMMMMMMMMM!

I also found out the HARD way..

I sourced the internet & these products for days before deciding to order the 'free samples'.. it all looked legit... before I put my details to the order i even checked for any fine print to see if i was getting myself 'locked' into anything i may not be aware of OR want to be...

I didn't see anything on there, so i went ahead with the order ~ BIG MISTAKE!

I DID question the postage chargesas they differed from what was stated AND got a response from the company VIA email TWICE! so they do email when they feel like it..

Then i noticed an amount of $70.80 out of my account... which is now under investigation.

A few weeks later when i went to pay my bills, they had basically cleaned me out!

I got onto the bank but they wont do anything until the 'pledge' leaves my account ( imagine how frustrated I am today, to KNOW that MY money is still in my account but that these CRIMINALS are going to get it all ).. I am WILD!

I then found this site & it was like OMGGGGGGGGGG what is this...

Everyone else that's had it happened to them also...

I've had to contact the Police & am about to lodge a fraud report with them also..

I emailed the company today & the response NOW was one of 'this is an automated service' ~ ### it is!

In the email i sent them, it just happened to state that I KNEW who they were, where they are & that I was going to the Police & lodging a complaint of fraud against them..

So good luck to ALL of us in getting OUR money back..

I'll be MORE careful next time... definitely close my account & THINK twice about NEVER purchasing online again!

Thank you for that, ex-local billing!

Meanwhile, I have an update:
I kept on nagging at them, sending emais putting forward my case: that I DID cancel within the 15 day period. I threatened to take them to court, report them to the police, etc.
Finally, today they cracked. here is the email I got:

Dear Customer,

Thank you very much for contacting our customer service at Viv3 Labs.

As indicated in our previous communication to you, you have accepted the terms and conditions of the purchase, indicating that unless you cancel your account within the 15-day trial period you will be charged for the product, in addition to the shipping and handling charges.

However, as part of our customer care, we strive to provide excellent customer service and would therefore prefer to resolve this issue by granting you a refund for the amount of 118.63 USD.

We would like to confirm to you that we have reviewed your claim and issued the refund following your request. The amount of 118.63 USD was credited to your account today.

Please note that it normally takes up to 5 working days for the refunded money to appear in your account. However, depending on the banking policies it could take up to 15 days in exceptional cases.

Best regards,

Viv3 Labs
Customer Service
Toll-free UK [protected]

So, don't give up!
Keep on nagging them! Report them to the police!

Sharon

Today I got a mail form them saying they will refund me. I'll again here after it happens. It pays to be persistent. I sent them mails all the time.

Just to say they mailed me to confirm they will refund my money. Be persistent!

BEWARE! SCAM!
Don't but this product. Complain until they give you a refund, report them to the police.

I just cancelled via the international telephone number. It DOES work from Canada. Give it another shot. They were professional on the phone and gave me a cancellation number. Now let's just hope it works :)

Same thing has just happened to me. I cant believe it, i have lost over £120 to these people and their customer services are no use. They have apparently cancelled any future payments but had the pleasure in telling me that i wouldn't get my money back! They do not give a damn. I wish i had researched this stupid offer before i thought some quick fix would help me lose weight. The bloody things dont even work.

PLEASE DO NOT GO NEAR ANY COMPANY THAT OFFERS FREE TRIALS. SAVE YOUR MONEY FOR SOMETHING BETTER XXX

I too have been sucked in with this scam, apparently if you do not cancel your account before the 15 day 'free' trial you then pay the full amount for the 'free' sample, and then they send you a second pack before you know it and get billed for a second lot! hopefully I have now cancelled this. The timing is very clever I don't have the time or the enregy to persue this but I hope some will!

what number did you call from canada in order to cancel. it would be greatly appreciated if you could help!

Viv3 Labs is an absolute scam. I ordered two free trials from them and cancelled both in writing via email well before the 15 day trial period was up, and yet they activated my subscription and put the charge on my credit card. They also kept adding products that I had never ordered to my account. After numerous attempts to resolve the matter myself, it became abundantly clear that they were not acting in good faith, so I contacted my credit card company they reversed the charge. In my email exchange with Viv3, one evasive technique they used was not to include the text of my emails when the responded. I hope they are put out of business soon!

Disgusted

This is a total scam. ### company with no scruples and where is the money going? I entered into a "Free Trial" a free trial that does not exists. If you read the small print opened product can't be returned. You supposedly can return the goods within 14 days, so how can you try it. The small print also asks you to give the product 3 months to take effect. Huh. These pills work out at £2.50 each, I will have mine analysed! As you enter your card details to cover the P & P the company are already preparing to deduct £75.60 from your account 14 days later for each product ordered. When you realise what has happened its too late even with full card protection. You have entered into a direct debit agreement. Help you say to your bank. The bank can do nothing even closing your account and cancelling the card does not stop this scam The bank can only assist you by writing to VIV3 and asking them to stop making withdrawals, they advise you also to call the company and write your own letter. Once this has all been done the company can still make withdrawals before the bank intervenes, these recent withdrawals can maybe claimed back but the first ones can't. Hopefully there is a company to claim against but in today's Daily Mirror 6/8/09 there is no such company! what are the banks doing for their clients. Why are HOTMAIL allowing this so called company advertise on their site with pop ups? I have been with my bank for almost 40 years and I am a very unhappy client.

I am only one of many people to have been scammed by this company Viv3 Labs aka PHYTOSCIENCE LTD.

This is a list of directors...

Name & Registered Office:
PHYTOSCIENCE LTD.
45 LOVELLS GLEN
LINLITHGOW
WEST LOTHIAN
EH49 7TD
Company No. SC177675

Unit 5 Mill Road
Industrial Estate
Linlithgow
West Lothian
EH49 7QY

Company Secretary
Mr Roderick John Livingstone
33 Philip Avenue
Linlithgow
West Lothian
EH49 7BH

Director 1
James Douglas Anderson
4 Stirling Road
Edingburgh
EH5 3HY

Director 2
Dr. Clive Cannon
24 Kingsfield
Linlithgow
West Lothian
EH49 7SJ

Director 3
Dr. Frieda Carole Houghton
1 Astley Road
Thame
Oxon
OX9 3WQ

Director 4
Mt Roderick John
Mr Roderick John Livingstone
33 Philip Avenue
Linlithgow
West Lothian
EH49 7BH

Director 5
Christopher Bertram Graindorge Swainson
45 Lovells Glen
Linlithgow
West Lothian
EH49 7TD

can someone please tell me the exact number they dialed from Canada, as it is not working for me either

I am from New Zealand and fell into the same trap, of applying for the free trial, no product received and then a huge payment deduction from my account of NZ $180. Yes I had to call their expensive toll number to get a refund, the first operator I got was extremely rude and kept saying it is too late, I can't get my money back even though I repeatedly said I didn't receive any goods, I asked to speak to a team leader, supervisor or manager and she wouldn't do it, she just said it's too late for a refund and hung up on me, by then I was absolutely p****ed and called back again I have to pay for this call and got a gentlemen who said he will put through a complaint, request a refund but then there is no guarantee, I do not like leaving things like this, is there anything else I can do, anyone else I can speak to that is not from that callcentre. I hate the fact that a company can do this to people and being in the UK there is a huge distance barrier that prevents you from walking into their store, I am so mad...but don't want it to end here.

Also see complaints posted under Viv3. It is the same company and it is a huge scam!

I've also been scammed, but my bank is not refunding me any money taken out of my account (to date £280) as I clicked on the terms and conditions. Apparently, this means I've agreed to have any money taken out at any time. My bank won't help me recover the money and when I managed to contact this scamming company they said they were totally entitled to my money and I should have read the T&C, they have now cancelled my agreement and have said no more money will be taken out of my account (a day later a further £75 was taken out again). I have cancelled my accounts with my bank and moved all my money to another bank, but the account that the company are taking money out of wont be shut (leaving a huge debit and getting bigger by the day as this company keeps taking money out).

I don't know what to do and no one is helping me with this.

FIRST DIRECT IS THE HELPFUL BANK.

OMG i have just relised that 2 amounts of $144.35 has been deducted from my bank account i didnt not no that i would be signing up for any ongoing deductions and i have not received any items i cant believe i have been scammed what are these tablets doing to my health if this is the case!

What should i do i dont no how to go about getting my money and if i even can!

Can someone please help me!

Melissa

I also got the supposed free trial! Until i received my credit card bill. They had taken $283.07 AUD out of my credit card without my permission. I have just got of the phone with their customer servie people who are no help and told me they had cancelled everything but i would not receive a refund. I have also alerted my credit card company as to what they have done and to stop any more attemps to take money out of my visa. What a scam this company is, i hope with all the complaints that something will be done before any more people get ripped off.

Facts:
a) I ordered Acai Berry and Life Cleanse on 19th June 2009
b) I requested the cancellation of both orders on the same day 19th June 2009
c) I received a confirmation on 22nd June that account for both products is cancelled and that such cancellation would be effective from 22nd June (hence my cancelation was well within 15 days and in accordance with their terms and conditions)
d) On 7th July 2009 they charged my credit card £76.13
e) On 22nd July they charged my credit card £74.02

Action:
f) sent numerous emails however some of them remained ignored and others go automated reply
g) i called the provided number last week (5th august) and the lady from the call centre said she would escalate the issue and that i should hear from them within 5 days...so i am waiting...

Observations:
h) the company viv3lab was incorporated in scotland in february this year
i) the company has no director or any other officer at the moment. The person who acted as director for incorporation purpose resigned on the date of incorporation
j) THIS IS A COMPLETE AND TOTAL FRAUD. I ALSO CALLED MY CREDIT CARD COMPANY ON THE SAME DAY AS I CALLED VIV3 AND EVEN THEY KNOW ABOUT VIV3LAB! THEY TOLD ME THAT IF I DONT GET A REFUND THEY WILL TAKE IT WITH THE COMPANY THEMSELF PROVIDED THAT I SUPPLY A PROOF OF THE ORDER CANCELLATION

Ordered product, tried to cancel and was told I could not cancel and the amount of the product was being taken from my credit card. could not speak with a supervisor, no one could help they were taking my money and that was that.

For anyone calling from Canada, I just go through and cancelled my accounts before my subscription expired. Call [protected] between 4 Am and 13 PM. Good luck and feel free to message me for any questions.

The story goes on...(I first published my complaint here a few days ago)
I was one of those customers who actually read the terms and conditions, who cancelled within the required period, who was nevertherless subsequently charged £150, who received automated reply to emails where complained about unauthorised charge, who had to take it with a credit card company, who was eventually offered part refund but...
and there is big BUT...
viv3 would only refund me if i accept their "condition"
I am lost for words...the audacity of these people have no limits...
see below viv3's email of yesterday to me and my today's reply...

Dear Sirs,

I absolutly DO NOT ACCEPT your condition in relation to the refund.

The reasons are:

1. I placed the order for Acai Berry and Life Cleanse on 19th June 2009

2. On my request dated 19th June 2009 the cancellation of my accounts for both products (Acai Berry and Life Cleanse) was confirmed to me by email on the 22nd June 2009 - well within required 15 days - (see attachment no. 1)

3. Despite complying with your terms and conditions on my part, on 7th July 2009 you made an unauthorised charge for the full price of Life Cleanse to my credit card amounting to £76.13

4. Furthermore without any aditional order being made on my part you sent me another bottle of Life Cleanse for which you charged £74.02 to my credit card on 22nd July 2009

5. Following the above events I took the matter with you and my credit card company and it was agreed during the three way conversation between me, your customer service employee Kate and a lady from the credit card company that upon return of the unwanted bottle you would make a full refund of £150.15.

6. I returned an unopened bottle of Life Cleanse together with the letter (see attachment n2.) by special delivery on 6th August 2009

7. According to Royal Mail confirmation (see attachment n.3), the product and the letter was delivered to you on 7th August 2009

I therefore request you to:

a) Make the full refund of £150.15 to my credit card
b) Confirm that such refund is due to me by virtue of error on your part
c) Confirm that there was no breach of your terms, negligence or error whatsoever on my part and that you will not block my account details and/or make a report to the credit agencies in any form
d) Confirm that no further charges will be made by your company to my credit card

I trust you give this matter your utmost attention I remain,

...

> > From: customerservice@viv3.com
>
> Dear Customer,
>
> Thank you very much for contacting our customer service at Viv3 Labs.
>
> You did agree to our terms and conditions in which we clearly state all costs and conditions of the purchase. On the other hand we always strive to provide excellent customer service and therefore we prefer not to dispute with our clients. We would like to resolve this issue by granting you a refund for the amount of 118.63USD.
>
> However, issuing this refund implies that you used our services without paying which results in automated block of your account details for our network based on the negligence of a charge you have accepted in form of terms and conditions at the moment of subscription.
>
> If you accept this condition, please contact us back and we will issue your refund.
>
> Best regards,
>
> Viv3 Labs
> Customer Service
> Toll-free UK [protected]
>
> International Contact Number +44 [protected]
>
>

oh no I am really worried now! I like you only read the conditions after and when I rang up to cancel I was told I was going to be charged £3.95 anyway and the free product hadn't been shipped yet so I should wait 3days and call again- I called today and asked to cancel the order and was told that my details were now off their database but now after reading all of these complaints I'm not so sure.

If I were you I would worry too...
These people and not scared of law, the office of trading standards or bad press.
Their aim is to to milk as much money as they can
They try to satisfy upset customers from time to time in order to prolong the life of their dirty operation.
Thats what it is!
And there is nobody to pursue...nobody to held responsible...
I searched Companies House and surprise surprise...
The company was set up by the incorporation agent in february this year. It has no directors as those who acted as company officers on incorporation resigned the same day...and I am rather certain...there is not even an official shareholder as of today...
another lesson for all of us here...

I too fell for the 'free trial scam' of detox and cleanse tablets. I cancelled my order within 30 minutes of placing it as I realised I had been conned when I did a web search for viv3(wish I had done this prior to ordering). Their customer service advisor, Brian Barden, told me that no products would be issued including the free trial as I was cancelling immediately but I would still be charged P+P of US $1.43 per bottle as that had already gone through. I sent over 3 e-mails to their customer support address as given by Brian and detailed on their website but only to receive the response 'no e-mail support'.
I contacted trading standards for the area and she advised writing to them direct, as other people were having more success that way, in Linlithgow but believed that all mail was then redirected to Barcelona. I sent a letter by registered post.
To my disgust I received today the 'free trial' set of products and am waiting to see if my credit card is going to be charged again.
I have sent e-mails to the addresses given by 'ex-local biller' and can only hope that the threat of police involvement, trading standards and legal action will be enough for them to stop any further supplies being issued.
If anyone has any further information as to how to contact or stop this awful company please post or contact me direct.
Cheers

OK we've all been scamed by this ruthless lot.
Now I can't contact them...emailing is being returned.
So here in Australia WHO can we contact to firstly cancel any so-called orders ?
and have the money taken from our accounts refunded, as no product has been received and NO permission has been given for the money to be taken out except for the initial $1-
Isn't there some fraud squad that looks into these scams?

Hi guys, Im coming to join your club. I too have had the delight in finding today that my account has been debited by £74.47 twice! I feel such a fool as I normally am very careful about these things, but realise that I too cam be duped. I called Phytoscience Ltd and spoke to a lady who said that they were just "the warehouse" and didn't I check the small print. She also gave me a number but guess what/ Its no longer available. To be honest I didn't see anything in the small print, but then I know they can hide these things up quite well. I've called my bank and they have said that there is the chance that the company can go back in next month and take again, so I'm petrified as next month I've no salary as I'm starting up my own company. She advised that I change my whole bank account, but then its the hassles that go along with it. I've e-mailed Watchdog to see if they can do anything, so perhaps if any of you get the chance, you should do the same? The more back up we get perhaps we can stamp out these lousy people. Let's hope they get whats coming to them. Also, to all Scottish dupsters - e-mail Jane Barrie of The Sunday Mail, as she does The Judge page, and perhaps she can investiage them as they are based in Scotland? A bit of pressure from the national newspaper could get us our monies back? Keep me posted!

Hello there I too ordered the free trial for both life cleanse (viv3 labs) and acai tablets which are supposed to work together. However unlike yourself did not realise until after 15 days i had to cancel. I have been charged in total (which is for two lots of tablets they sent) over two hundred and sixty pounds! I called and said the terms and conditions were not noticeable and it was not made clear the offer was subject to such terms and conditions. I spoke to them twice but feel was fobbed off and told it would be moved to high priority. I said I wanted to return 2nd shipment as not happy with product and did not want such an expensive product. I only ordered as they were supposed to be free trials. All contact is via email and i've been told would not receive any refund for life cleanse. Cm services for acai tablets let me return the 2nd shipment (55 pounds worth)
but still have to pay for 1st shipment. I simply cannot afford such horrendous charges i'm currently on maternity leave and have no spare cash. I eat healthily and exercise so only wanted tablets to combine these and was not expecting too much but think they're a complete waste of time and have no positive benefits whatsoever.

viv3labs address is P O Box 13511, EH49 7YH - tel [protected]

I agree with the above unfortunately I checked them on the internet too late and they have taken the money out of my account three times before I had noticed I have now cancelled my card and hopefully this will stop further payments being taken out. I have never bought anything over the internet before with my credit card and I will never do it again.
I am now going to send them a letter regarding the payments and as I deal with the police every week I shall be informing them to take further steps if they can.

I understood it to be just a free trial for both Life Cleanse and Acai Berry and I only had to pay for postage GBP 3 or AUD$7.95 . The customer service advised it's a free trial for 15 days and because I didn't cancel within 15 days, they charged my visa AUD$152 each for the "free" 2 x trial bottles. Two weeks later they shipped another two bottles and charged my visa once again for $139 each without any consent. I asked the customer service in Viv3 whether I can send these back for a refund and he said "you can do whatever you please with those, Madam, it's yours and you paid for it already. Bye Madam" and hang up. I will notify my bank of this scam to reject further charges.
Viv3 is one BIG SCAM! So, I hope people will read this note and learn from other people's experience like mine
PC NSW Australia

The same thing has happened to me I have been charged 149.32 and incurred 2x £22.00 pounds worth of bank charges as a result of each transaction. I did not recieve the 'free trial' pack and 5 weeks after the order received what I thought was the trial bottle only to find the invoice attatched - they took this money from me within 2 weeks of each other and I did not get a chance to cancel - I have sent numerous email - even spoke to someone called Cindy who assured me it has now been cancelled. Can I get anyone to answer me now - NO. I have sent threatening emails about reporting them and such and they just keep quoting the small print... so I have 1 bottle of life cleanse and almost £200 missing from my account. My bank - name begins with a B and there logo is a Pheonix... say they can not stop payments or cancel my card because I gave the details out on-line. The only option left to me is to close my account which I can't do until beginning of september when they have taken the charges for these transactions. So not only have I lost this money - I can't do anything to prevent it from happening again! I have never clicked on a pop-up before and I will not do so EVER AGAIN... Meanwhile S****Y emails will continue.. I am not letting this go - have decided that I will work out which consumer programme is best place to publicise this...

Peope please do not let them take your money that easily.

I have gotten back £200+ from them if they have taken your money so can you.

please read. i called them quoting the order numbers they gave me originally in an email and cancelled the accounts they stopped charging me, i then asked them to escalate the matter seein as they took the money without my consent. the lady said that i would receive an email, the email said the following :-

Dear Customer, Thank you very much for contacting our customer service at Viv3 Labs by phone. We would like to inform you that on 2009-07-13 you were charged for the shipping and handling cost on your free trial. The 15 days free trial starts from the day of the shipment of the order and implies that you have 15 days to test your order for free. As stated in the terms and conditions of the purchase that you accepted during the purchase process, if you do not cancel your account during the 15 days trial period, you will be charged for the product separately and thus the free trial converts into a regular subscription. We confirm that on 2009-07-30 you were charged for the product for the amount of (2x) 118.63 USD. We have now cancelled your account. This cancellation implies that our company will make no more charges and no more products will be shipped to you. Best regards, Viv3 Labs Customer Service Toll-free UK [protected] International Contact Number +44 [protected]

i then replied back saying that is not good enough and that i did not accept no terms and conditions and there was no box for me to tick i want my money back
their reply :-

Dear Customer, Thank you very much for contacting our customer service at Viv3 Labs. As indicated in our previous communication to you, you have accepted the terms and conditions of the purchase, indicating that unless you cancel your account within the 15-day trial period you will be charged for the product, in addition to the shipping and handling charges. Please note that for that
is reason we are unable to credit you account for the product you received. The terms and conditions are available on the website at the bottom of the page. Best regards, Viv3 Labs Customer Service Toll-free UK [protected] International Contact Number +44 [protected] Ticket Details

i replied back again saying that i have contacted my bank and they have started a claim for me to get my money back i have also left negative feedback about your company on many sites and that i demand that you give back my money
they replied back :-

Dear Customer, Thank you very much for contacting our customer service at Viv3 Labs. We always strive to provide excellent customer service and therefore we prefer not to dispute with our clients. We would like to resolve this issue by granting you a refund for the amount of 118.63USD. If you accept this condition, please contact us back and we will issue your refund. Best regards, Viv3 LabsCustomer ServiceToll-free UK [protected] International Contact Number +44 [protected]

I replied back confirming that i will receive 2 payments of the following and they replied back :-

Dear Customer, Thank you very much for contacting our customer service at Viv3 Labs. We always strive to provide excellent customer service and therefore we prefer not to dispute with our clients. We would like to resolve this issue by granting you a refund for the amount of 118.63USD. If you accept this condition, please contact us back and we will issue your refund. Best regards, Viv3 LabsCustomer ServiceToll-free UK [protected] International Contact Number +44 [protected]

i finally received my money back. i did the same thing for my husbands card and have now received all the payments back

a mi me mandaron dos botes gratuitos(bueno, en realidad se pagó unos 3 euros), para probarlos, aparte de que me sentaron fatal, vomitos, diarreas excesivas, malestar general, pérdida de potasio y un largo etcetera...Supuestamente eran para ayudar a adelgazar, los anuncios prometian que se perdian en UN SOLO MES unos 15 a 20 kilos de peso corporal...Caí como una tonta, pués luego me llegaron dos botes más, pero esta vez me cobraron con mi tarjeta de crédito unos 56 euros cad uno.
Cual fué mi sorpresa, mi marido, que es abogado, va a arremeter próximamente contra ellos.
La URL venia desde W&T SELECTIONS.
Aviso: mucho cuidado con estos estafadores.
El querer estar mejor a veces se paga dañinamente.
Saludos y estoy a favor con todos los denunciantes.

Like so many before me, I was taken in by a superb web site advertisment and like those before me, fell into the trap of (if it sounds too good to be true, then it it will be too good to be true)! After realising my mistake, I painstakeingly wrote letters to every address I could find on the Viv3 Lab web site (three in all). I received no reply from any of them. I did however receive an email from a lady to whom one of my letters was delivered. It would apprear that Viv3 Labs used this ladies address without her knowledge as their legal department. Also since writing my letters, I have found that for the exact same produce (Asai Berry) with the exact same mg content (500mg) but with far more capsules in each container, I could purchase from Holland and Barrett for fourteen pounds 95 pence instead of the seventy nine pounds which Viv3 Lab charge. This company has caused great distress to many people and should be dealt with by the police or at the very least by someone in the Internet Fraud department. I have contacted such a body myself. I have also contacted my credit card company informing them of this company and telling them to stop all further payments going out to Viv3 Lab. For all of you in the same situation, get in touch with your credit card company or your bank and tell them of this situation. Without a doubt, the people of Viv3 Lab need to be put behind bars for fraud; but AFTER repaying all of us the money they have obviously STOLEN! If there is anyone out there who can help regarding this situation, I would be very pleased to hear from them. Margrete

Account Number [protected] and Order ID [protected]. This is my a/c number and order id, i am cancelling within the 15 days and another order should not be sent to me and a payment should not be taken off my account. If this is attempted i will report this as fraud. I have complied with your terms and conditions by cancelling within the 15 days. please confirms this by return to my email lauramcgold@yahoo.ie. Once again i am demanding my subscription cancelled and money not taken from my credit card.
Regards
Laura McGoldrick

I have paid for both the acai tablets and total cleanse products from this company and have yet to receive anything, when I called I was told my order would reach me by the end of this week - nothing,

Having read more reviews I have now cancelled my credit card to ensure they don't take anymore money from my account,

TOTAL SCAM THAT NEEDS TO BE STOPPED

I have to been scammed by these ### im at the moment sending emails and writing to these people ( not that this will do any good but i will have to try ) if any one can help me please do

WHAT TOLL FREE #FOR CANADA I TRIED TO CANCEL AND CALL UK-0808-238-9891AND [protected]. NO ONE PICK UP PHONE . viv3 scam, charged me $6.59 and $ 128.84 WITHOUT MY CONSENT. PLEASE HELP I WANT MY $$ BACK

i have experienced the same thing and havent been able to get thru to the english number given online and they wont accept emails cancelling the unknown contract free should mean free!