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I received the "Best Christmas Grab Bag" postcard; an offer of an absolutely free gift, excluding shipping and handling. I tried calling the 800 number a few times and each time was given a very high pressure pitch to accept 4 hybrid clubs for testing and evaluation with a charge of $399 going on my card. After testing I could return the clubs for a refund or keep them for $299. When I politely explained I had just gotten new clubs six months ago and was only interested in finding out more about the free grab bag, the phone mysteriously went dead. I didn't think anything about it until I called back, got a different rep and surprise, the same thing all over again, no clubs, phone went dead. This happened twice more on different days and with different reps. Apparently if you don't want their clubs they don't want to give you your "free" gift. I hope they get enough complaints to quit this or go out of business.
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I myself took up the offer fro the free 4 hybrid and they tried to sell me the whole set but I said no and they took my card information and they said 3 to 6 weeks for shipping. It took them less then 2 weeks and I got my club in the mail today and I have only been charged the shipping and the handling. Im excited to use this club and I feel if I like it I will be doing business with them agian.
I bought the FREE 4 hybrid and pitching wedge> I was told the S/H was $36 and change. which i agreed to I received my 2 clubs which haven't changed my game any. My complaint is why are they still charging me $14.95 every month for NOTHING. They took out the Shipping and handling right away and since then i have had 2 payments of $14.95 charged to m credit card. These guys are obviously crooks and i plan on going after them to get my money back.