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World Golf Tour [WGT] Customer Service Phone, Email, Contacts

World Golf Tour [WGT]
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1.4 6 Reviews 43 Complaints
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World Golf Tour [WGT] Reviews 49

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12:00 am EDT

World Golf Tour [WGT] Mixed Feelings About World Golf Tour, Inc

As someone who loves golf and online gaming, I have had a mixed experience with World Golf Tour, Inc. The game offers a realistic simulation of famous golf courses and has impressive graphics. However, there are significant issues that need to be addressed. Many players have raised concerns about the game's fairness, with some feeling that the swing meter is manipulated, leading to frustrating outcomes. Additionally, there are complaints about freezing gameplay, expensive in-game purchases, and a lack of responsiveness from customer support. While the game has its enjoyable aspects, the negative reviews highlight areas that World Golf Tour, Inc. needs to improve to provide a better gaming experience for all golf enthusiasts.

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3:37 am EDT
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World Golf Tour [WGT] Needs work

The most frustrating part of the game for me right now is not being able to control backspin on my wedge shots. I always have to go either a quarter swing down or half a swing down to have the ball land below the pin (which takes birdies out of the equation). Otherwise the ball lands inches from the pin and keeps rolling up to 15, sometimes even 30 feet away.

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1:44 am EDT
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World Golf Tour [WGT] If you don't want to pay they will not yet you play

Played for 2 years are so. Level 83 / 72.8. Now I am getting varying levels of experience points after competing from zero (very often) to 5% or so and it is becoming very difficult to progress.
I have spent very little money with WGT so I suppose I am meant to suffer.
Graphics good, games can freeze a lot at certain times of the day to a point where you just want to switch off, very frustrating. I will continue but with much less interest than before.
If you want to play be prepared and read the reviews so you are not surprised.

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  1. Pros
    1. Realistic Golf Simulation
    2. Wide Range of Famous Courses
    3. Robust Online Community
    4. Free-to-Play Accessibility
    5. Regular Tournaments & Events
  1. Cons
    1. Limited Realism Compared to On-Course Play
    2. Potential for In-Game Purchases to Impact Fairness
    3. Requires Reliable Internet Connection for Gameplay
    4. Limited Physical Activity vs. Actual Golfing
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World Golf Tour [WGT] WGT

I agree. You do not have to spend, in fact, a few of the top players still play with the basic kit. I suspect these guys don't like losing. Wispy. Proud wgt player

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World Golf Tour [WGT] Ref: Player name anna1966. e-mail adress anna.[protected]@hotmail.com

This game of golf is one of the best. But after putting a lot of money into the game it is still pissing me of that the game still keeps disconcerting half way thought a game. My broadband is one of the best so you cant blame that. Can you sort it out please... Many thanks anna1966

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World Golf Tour [WGT] Just like real golf - don't play it unless you can concentrate, practice and have a lot of patienc!

I have been playing this game on a daily basis for about two weeks. I have not bought any additional credits. So far I have earned enough credits to upgrade my driver and my putter and I have earned a few better quality golf balls. Today I made it to 'professional' ranking. This has taken considerable time and effort, about an hour a day on average and there have been frustrations but no more than would be required to make advances if one was learning how to play real golf. At one point it crossed my mind that perhaps the game was rigged and it was impossible to progress without buying credits but I persevered and I have proved to my own satisfaction that the game is challenging but fair. I can only speak as I find and I am sorry that other people publishing reviews here have not been able to get the same sense of achievement and satisfaction I have gained from persevering with this game. All I can say is, keep trying, if you have the skills and patience, you will succeed.

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World Golf Tour [WGT] Complaints 43

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3:52 am EDT
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World Golf Tour [WGT] I have been experiencing this issue since late December of last year

I have been experiencing this issue since late December of last year. It seems to be a bug in the game itself. There were a couple of bracket tournaments that were never filled out, and the admin removed those brackets completely, making them disappear and compensating people, including myself. However, these tournaments still remain on my list of tournaments that I signed up for. I have repeatedly asked them to fix it, but initially they claimed that they checked my account and didn't see what I was referring to. Now, when I bring it up, they either ignore me or give me vague responses. I don't know what else to do. I simply want the tournaments removed from my account/game. In addition to reimbursing credits, I believe I am entitled to some form of compensation. This issue will be a year old next month. I can provide screenshots, emails, and messages if necessary.

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2:44 am EDT
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World Golf Tour [WGT] Every month I pay $17.99 for a premier membership

Every month I pay $17.99 for a premier membership. This awards you daily prizes and passes so that you do not have to purchase them every day and saves you money if you choose to pay the $17.99 each month. I pay each month but every month WGT turns off my membership and I have to fight to turn it back on even though my payments are automatic each month. I have emailed them every single day this month and have received zero correspondence in return and I have those messages screenshotted. In the messages, I ask to please turn on what I paid for and please reimburse what I have had to pay additionally from not having it turned on. I would really appreciate if they would fix this issue and fix my account from what I have lost. The picture I attached shows that I have purchased the premium membership and it will not let me buy it again and zero benefits are in my account after having paid for it over a week ago.

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12:46 am EDT
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World Golf Tour [WGT] World Golf Tour (WGT) is an online golf video game available on mobile and PC platforms

World Golf Tour (WGT) is an online golf video game available on mobile and PC platforms. It is owned and operated by a company called ***. WGT provides opportunities to earn credits for your registered account by completing offers, surveys, or watching videos. I have completed several offers on their mobile platform and earned credits through July 15, 2021. The mobile offers are managed by their advertising partner, TopJoy. However, none of the credits I earned have been credited to my WGT account. I have contacted customer support multiple times, and they have responded saying that the offers have been credited to my account. I have a summary of my earnings up until the mentioned date, along with screenshots of the rewards I received from TapJoy. I also have a screenshot from WGT Customer Services showing a sample of the earning request in My Account. However, the status of the request is "Initial" instead of "OK," which makes them invisible or unusable to me. I have also attached a SNIP.

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Is World Golf Tour [WGT] Legit?

World Golf Tour [WGT] earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds World Golf Tour [WGT] to be a trustworthy company. Although there's a 4% resolution rate for customer complaints, which deserves attention, World Golf Tour [WGT] is known for their high standards and safety. If you're thinking about dealing with World Golf Tour [WGT], it's wise to check how they handle complaints.

We found clear and detailed contact information for World Golf Tour [WGT]. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

World Golf Tour [WGT] has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

World Golf Tour [WGT] has registered the domain name for wgt.com for more than one year, which may indicate stability and longevity.

Wgt.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Wgt.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Wgt.com you are considering visiting, which is associated with World Golf Tour [WGT], is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

World Golf Tour [WGT] as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

World Golf Tour [WGT] website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While World Golf Tour [WGT] has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 4% of 43 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • World Golf Tour [WGT] protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to World Golf Tour [WGT]. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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12:07 am EDT
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World Golf Tour [WGT] the game

I have played so many holes and spent so much money ,buying credits and coins , the game is a joke ,especially when I have a 15 mph wind behind me and I drive the ball 250 yds , the wind never changed but , the ball dropped at 137 yards ! I'm Scotch Irish and you ladies are from Ireland , I can't believe you are doing this while, taking everyones money and laughing ! Your Spins are a joke , I always get 2 coins or 75 coins . Getting sick of this . I always thought the women ,in Ireland were so Beautiful ,now finding another side !

Claimed loss: 200,000 coins plus credits

Desired outcome: I would like to see my credits and coins restored , I've lost so much already .

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GMcGee0
Enid, US
Jan 08, 2024 9:00 pm EST

All I say is true. You will play better the more you spend, because the game don’t work without money. So the operators Fk everyone.

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GMcGee0
Enid, US
Jan 08, 2024 8:57 pm EST

I’m a fookin Scott piissed oof at des [censored] thieves. I only started November 2023. Bought clubs,joined club all was grand. Now I can’t hit a fookin green? Mother Fookin Thieves.

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11:19 am EDT
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World Golf Tour [WGT] Free credits offer

I completed a free credits (vikings war of clans palace level 25 in 15 days) offer for just under 6000 credits on your site WGT and the credits have not been added to my account.

I have sent several emails to complain but these have all been ignored apart from one relating to my email account and game freezing which was answered straight away, why are you ignoring the fact that i earn the free credits and are intitled to them and just refuse to respond ?

I also noticed you have now removed this offer from your website ?

Plarium play who own the game have been extremely helpful which is the complete opposite of your customer services.

Desired outcome: Firstly, just a response of some kind would be appreciated as you seem to not want to discuss this at all but obviously i would like the free credits promised as i completed the offer in good faith.

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GMcGee0
Enid, US
Jan 08, 2024 9:02 pm EST

Oh,they fooked you? Imagine that. Kinda like bit coin.

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8:34 am EST

World Golf Tour [WGT] Payments for credits and no credits received

I made two time purchases of 5300 credits through google play to wgt golf tour. I have not received the credits and the payments have been payed. My issue is to get these credits to reflect in my game and game id: MORAS18 EMAIL ADRESS: [protected]@gmail.com.

All i get is automail reports is that we will get back to me but nothing has come from it. This is so frestrating attached will find the two orders that i purchased but not reflecting on my game.

Could you be so kind to follow this up for me

Regard

Morne van zyl (MORAS18)

Desired outcome: For the credits to reflect in my wgt golf game. My golf game name is (MORAS18)

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4:13 pm EDT

World Golf Tour [WGT] Fixed Game!

This game is so crooked and so jacked up it is pathetic! You get people to by coins, credits, and spend money and then get ready!

I play a lot and in the last match against a Legend, I never had a chance from the start! I cleared the cache and everything out. Meter jumping at the end of the game it said the game was currently tied!

You are nothing but a bunch of crooks and cheats!

Desired outcome: Quit fixing the matches especially when you get people to buy things! Correct the site to where it is true and correct!

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12:07 pm EDT

World Golf Tour [WGT] WGT Golf

Incorrect purchase amount...$3000...need a partial refund, please!

May 22, 2022 CaptainSlicehook is user name, WGT Golf...Gary Provenzano, Thanks, Call me at [protected] or email to [protected]@prosvcs.com

Desired outcome: Please refund back to paypal to to me, $2800 please?

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10:02 am EDT

World Golf Tour [WGT] credit card slamming

Upon trying to buy golf clubs i entered my card number but did not authorize any purchase or receive any confirmation number. My bank recognized it as fraud and didn't allow the transaction to proceed, thank you bank. Then I also saw that they kept my credit card on file, I never allow anybody to hold on to my information, just be weary, as soon as you enter your credit or debit card number they will slam your account for the money. To bad because I really enjoy the game I hope they clean up the slamming part.

Desired outcome: Stop the credit debit card slamming

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1:14 am EDT

World Golf Tour [WGT] WGT Golf competitor

Hitchens22 just played me DCP210 in a 9-hole Beverly Hills game. After I took a lead, he began to let clock run, and hit max shots at max time to stall me, make me quit. I asked him to be honorable…either play or forfeit. He became offensive and tried to provoke. I told him I would last him out. Continued through 4 holes …finally quit. Person needs to be removed…I have documented his offensive/abusive behavior…be happy to share. My e-mail is [protected]@gmail.com and phone is [protected]

Thank you!

Desired outcome: Remove Hitchens22 from our honorable game!

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9:30 am EST

World Golf Tour [WGT] WGT Golf AP.

I am another past customer who invested around $200 dollars and woke up one morning clicked on the site icon and I no longer was unable to sign in. I have been unable to contact a single person in order to retrieve my profile. The only way for me to continue playing was to create a new Email address and start from scratch. I don't know why it happened and I would like a explanation. It's a great sight and I would have continued playing and spending dollars in order to be one of the best. But I guess my spending was or was not lucritive enough long term, sense I had already bought some very expensive clubs, putter, balls, ect. I believe the site is running out of storage space. Or the powers to be have made a conscious decision to take advantage of we who spend freely in order to enjoy these sites and want to be the best at the game. In conclusion I must say it is very disappointing because this %100 disabled veteran spent a lot of time practicing.

Desired outcome: That the site be honest and give back all of our profiles back so that we can keep enjoying this very fun site. Or return our money...

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1:43 pm EST

World Golf Tour [WGT] My credit can not be actioned because of error reports

When i attempt to purchase credits i encounter error message stating i have validation problems this was reported last month and resolved but alas its back again Please resolve asap

Desired outcome: enable me to purchase credits

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9:52 am EST

World Golf Tour [WGT] Game instability

Hi,

I play this game for a long time, I am a Tour Legend with 55avg. I have work hard to get there, no speaking of money I spent to buy better equipment and balls as graduating in Tier levels.

This is a great game and fun to play, BUT be aware that the game is very very unstable. You will have to adjust your distances to reach on about 75% of your approaches to green shots, even if you have mapped your clubs with chirurgical precision and you have a very accurate distance calculation formula to play the winds like I did. That means, you will get accuracy by taking in game and practicing notes to get those needed holes to adjust and there's a lot in the game…

The fact that the game is so unstable in approaches distances is because their algorithmes are all [censored]ed up and I suspect Topgolf staff (who bought the game from previous owners) to not knowing how to adjusting it. So instead, they hide this instability behind their Marketing branding slogan which is :! Nothing less…its just have been branded this way to hide the fact that the game is all rotten and on top of that it will gives you some shots from time to time because there is a VEM (Virtual Equipment Modulation) built inside the program that takes control of your clubs from time to time to scrap your efforts they say! Yeah right, a program should NEVER get ANY INFLUENCE neither NEVER TAKES CONTROL on what you doing in a game. Its scamming people because those fake or ghost shots could send your costly ball out of bound and you gonna lose them! So be aware!

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12:38 am EDT
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World Golf Tour [WGT] the game has too many quitters and nothing is being done to penalize them for quitting

I have been playing this game for many years but lately there is to much quitting.NO action for these players.I playes 8 games in two days and have had 7 quitters, why play waste of time. PLease take action because the game is getting worse and mant will stop playing because of this.

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10:22 am EDT
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World Golf Tour [WGT] Avatar

For 5 weeks I have been emailing wit cust service with no success. My and my opponents avatar are missing parts or there is only a golf club showing and that is with a pink club head. I keep on hearing back that tech support is working on it for players using iOS 10.3.3. I am so discusted with wgt not taking care of this problem. With all the money I have spent for more than a year it seems the only remedy you can come up with is for me to spend money on a new desk top system or purchase a new iPad.
I have asked to speak with so one in charge of the owners of the co pant that are making all this money on u dupes that like the gm, and wish there was another one like it to change to, with no success.
I don't expect this, being my 10 times or more I have contacts you will make any difference.
I have discontinued passing on positive comments to bring more players to wgt knowing that your tech support is so incompetent
Rob Biela (Casbin)
[protected]@comcast.net
[protected]

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4:10 pm EDT

World Golf Tour [WGT] Timed out

This is not the first time this has happened. I am playing a match and the next shot doesn't load, after a minute or two I communicate with my opponent and they respond theirs is not loading either. Suddenly it loads and I have 15 seconds to shoot and get timed out with a warning. I'm leading by 3 strokes it happens again and I am DQ, Why would I forfeit the match when I'm winning. WTF... So I lose the match and my coins again. What is up with this? Is it your servers? I don't expect a reasonable reply. Just want you to know I am pissed off... AGAIN. I have issues about losing consecutive days played as well. That's another issue.

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6:19 pm EDT

World Golf Tour [WGT] no map of hole on first& 8th at pebble beach

I have on hole diagram on my p/c on the first& 8th at pebble beach it is very had to on where to hit the ball very time i am playing this i keep losing balls
can you fix the trouble am having
re your e mail i don't know extra information you want
as stated the trouble is what i stated above can it be fixed or not
i have removed launcher & re installed have had my computer person look at it the trouble still there

thanks
hangar214
[protected]@gmail.com

Desired outcome: fix it please

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12:17 pm EST

World Golf Tour [WGT] PGA golf

I have a narrow bar strike opening of just 1/4 " and a very fast bar movement! Extremely tough for me to stop the bar close. With a wind velocity of over 10 knots, it's nearly impossible to do so. Can you provide some instruction ?

Very Truly Yours,
David Delaria

Desired outcome: Can I expand the opening?

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4:08 am EDT

World Golf Tour [WGT] WGT and all they offer

Run don't walk away from this program and the group. They take over your computer with hidden apps at least one of which is not removable! I paid them for their program but you are constanly nagged with a pop up when you boot and it's also unremovable. God only knows what they've planted in your system!

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1:23 pm EDT

World Golf Tour [WGT] Unethical behavior

The player named Houseof horrible purposely maxed out on every stroke, scum like this will destroy this game, 2/21/2021 smart remarks like are u mad yet, max strokes need to be cut back to rid idiots like this

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About World Golf Tour [WGT]

Screenshot World Golf Tour [WGT]
World Golf Tour (WGT) is an online golf game that simulates real-world golfing experiences. It offers players the chance to play on virtual versions of famous golf courses. The service includes various game modes, such as stroke play, match play, and closest-to-the-hole challenges. WGT also provides options for players to join virtual golf clubs, participate in tournaments, and engage with a community of golf enthusiasts.
How to file a complaint about World Golf Tour [WGT]?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with World Golf Tour [WGT] in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the company's response, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint about World Golf Tour [WGT] on ComplaintsBoard.com.

Overview of World Golf Tour [WGT] complaint handling

World Golf Tour [WGT] reviews first appeared on Complaints Board on Dec 15, 2009. The latest review Mixed Feelings About World Golf Tour, Inc was posted on Apr 1, 2024. The latest complaint blocked my access to there online game, after I paid aud $50 to purchase in game credits. to by was resolved on Jul 30, 2019. World Golf Tour [WGT] has an average consumer rating of 1 stars from 49 reviews. World Golf Tour [WGT] has resolved 2 complaints.
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  1. World Golf Tour [WGT] Contacts

  2. World Golf Tour [WGT] phone numbers
    +1 (415) 433-2027
    +1 (415) 433-2027
    Click up if you have successfully reached World Golf Tour [WGT] by calling +1 (415) 433-2027 phone number 0 0 users reported that they have successfully reached World Golf Tour [WGT] by calling +1 (415) 433-2027 phone number Click down if you have unsuccessfully reached World Golf Tour [WGT] by calling +1 (415) 433-2027 phone number 5 5 users reported that they have UNsuccessfully reached World Golf Tour [WGT] by calling +1 (415) 433-2027 phone number
  3. World Golf Tour [WGT] emails
  4. World Golf Tour [WGT] address
    160 Pine Street, Suite 510, San Francisco, California, 94111, United States
  5. World Golf Tour [WGT] social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 27, 2024
World Golf Tour [WGT] Category
World Golf Tour [WGT] is ranked 1 among 23 companies in the Golf category

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