WebSupportCenter.com’s earns a 1.1-star rating from 40 reviews, showing that the majority of clients are dissatisfied with customer support and service solutions.
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contact information
There is no e-mail address to customer service thus on their webpage they asking contact them by mail or phone. For overseas customers like me very difficult to phone them due to restricted working hours.
Another complain for their forwarder. I got tracking number that gives no results. Forwarder USPS only has possibility to complain if have address in US, so another dead end
unauthorised credit card charges
Yes Hi.
I just realized that Im subscribed to a monthly shipment that I have NOT AUTHORISED!
Please stop!
I will be going to my bank and asking them to block you from withdrawing money from my account! Because I have given no authorisation for you to do so!
Please contact me! I live in Australia and I am unable to call you!
My email is: [protected]@hotmail.com
I need you to confirm that you have stopped with this delivery ASAP!
breast active
I ordered one qty of breast active on 19th Aug'2018, but now this order is reoccurring without my consent. Please note the details. Kindly stop my subscriptions immediately.
Date: first order - 19th Aug'2018, second one ( without my consent)- 18th Sep'18 and third one ( without my consent) - 18th Oct'18.
I ask you to stop re occurring order or subscription immediately.
v-tight gel
I ordered a tube about 4 months ago and never authorized a recurrent order. Since I do not live at the address anymore and have moved to another country, I have not been receiving the items. I am being charged 2 times a month for items I never received. I emailed to stop shipment but I am still being charged on my card. I hope this will be taken care of.
order number ; [protected]
shipped to Joi Oh
18 Jalan Buloh Perindu
Singapore 457676
Thank You
Joi Oh
since my previous complaint has not been accepted i rest my case
vtightgel.com
Hi since I placed an order with v tight gel from their official page I am receiving people/companies trying to debit money from my bank account witch I didn't authorise my details were ment to be kept private and confidential as I understood when ordering from v tight official website.. I will be holding this company responsible for and unauthorized transactions from my account.
I ordered your product. one time, one piece.
I am a completely disappointed customer. You keep charging me every month.Even though I have made one single order. Please cancel all the charges, delete my credit card details and refund my for all the unauthorized charges before I turn to legal options.
I'm looking forward for your quick response.
Thank you in advance,
Evgenia Kondratiev
Order number [protected]
Jerusalem
9339209
Kfar ezion 1/147
Hello,
I have made one order on your website and you continue to charge me every month since. Even though I have never authorized another charge. Please cancel all charges as soon as possible and delete my credit card details from your data base. If you charge me another time, I will have to turn to legal options and Sue your company for theft.
Looking forward to your quick response,
Evgenia Kondratiev
alexeykoassuta@gmail.com
Jerusalem
Kfar ezion 1/147
Order number 10-[protected]
Wartrol otc
cancel order stop
Dear websupportcenter,
I just realized that Im subscribed to a monthly shipment that i have NOT AUTHORISED. Could you please contact me urgently and confirm that you have CANCELLED the subscription?
The initial order was the number [protected]
My contact details are:
Name: KAORI MORI
Email: kaori.[protected]@icloud.com
kaori.tvfxq.luv.1021.[protected]@ezweb.ne.jp
Apart of cancelling the unauthorised subscription, I need to return the second product received and get back my money. Please, send me the details to do it.
I really look forward to receive a solution of this fraud in which you are involved.
I await your answer.
KAORI
Ｉ want cancel‼️
I am trying to cancel my ongoing shipments of Revitol eye cream and have had no success. Is any one able to help?
Cosmetics WebSupportCenter.com Customer Service V tight gel
Websupportcenter.com / V tight gel
1
Los Angeles, CA, United States
Review updated: Oct 23, 2018
2 comments
Contact information:
vtightgel.com
I have ordered v tight gel on 14th June 2016 from India. I have paid by card but still not receive my order. I want their email address to contact but want find any on website try to call their customer representative but they are not responding.
Websupportcenter.com
Mi Mitali Dixit Jul 10, 2016
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Websupportcenter.com - virility ex pills did not re-order you cannot contact these people to cancel this is theft and fraud [1]
Icstodaystoreonl. - 1 revitol anti-aging subscription
Websupportcenter.com - vtightgel.com
Websupportcenter.com - I ordered your product. one time, one piece.
Websupportcenter.com - cancel order stop
Websupportcenter.com - I did not approve any subscription [1]
Websupportcenter.com - vtight gel
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Comments
Br Bridgette22 16th of Jul, 2018
0 Votes
I made an order no back in April, til today I have not received anything. It has been more than two months, I contacted fedex and they don't recognize you and the code you sent me. Emails and contact number doesn't work!
Reply
Au Aurora90 1 mins ago
0 Votes
Dear websupportcenter,
I just realized that Im subscribed to a monthly shipment that i have NOT AUTHORISED. Could you please contact me urgently and confirm that you have CANCELLED the subscriptionvoice.
Apart of cancelling the unauthorised subscription, I need to return the fifth product received and get back my money. Please, send me the details to do it.
I really look forward to receive a solution of this fraud in which you are involved.
I await your answer.
Aurora
I did not approve any subscription
Dear websupportcenter,
I just realized that Im subscribed to a monthly shipment that i have NOT AUTHORISED. Could you please contact me urgently and confirm that you have CANCELLED the subscription?
The initial order was the number [protected]
My contact details are:
Name: Claudia Carina
Surname: Lukaszewicz
Email: [protected]@yahoo.com.ar
Apart of cancelling the unauthorised subscription, I need to return the second product received and get back my money. Please, send me the details to do it.
I really look forward to receive a solution of this fraud in which you are involved.
I await your answer.
Claudia
Hi Kaori.
I am currently in the same situation. Have they contacted you?
I've been trying to call...but with the time differences it is hard. I am always getting a machine instead.
Dear websupportcenter,
I just realized that Im subscribed to a monthly shipment that i have NOT AUTHORISED. Could you please contact me urgently and confirm that you have CANCELLED the subscription?
The initial order was the number [protected]
My contact details are:
Name: KAORI MORI
Email: kaori.yunho@icloud.com
Apart of cancelling the unauthorised subscription, I need to return the second product received and get back my money. Please, send me the details to do it.
I really look forward to receive a solution of this fraud in which you are involved.
I await your answer.
KAORI
vtight gel
I ordered this: order number: [protected] months ago, last year? I was away on holiday when it came. I can't get in touch as the phone number you provided does not work. I never had my money back for it. I have emailed a few times and nothing? I don't want a refund I just want the product resent please. I'm
Getting so tired of trying to sort it out and not get anywhere?
garcinia cambogia select 90ct and green coffee bean max
I, Tanya hanna, paid for trial for the products but says I have 16 day to cancel future charges but they already charged me $88.97 ON 11/24/17 & $89.97 ON 11/23/17. I had contacted via phone call at [protected]-[protected]). Customer service said not their policy and hung up on me.
The shipment date was 11/9/17 and order date was 11/08/17 but I did not receive it till after 11/19/17 and did not even get to try the trial period until after 11/20/17.
www.websupportcenter.com
Acoptimom false advertisement
Revitol anti aging subscription
I have contacted this company twice and have cancelled my subscription and they have confirmed it. They are continuing to send me their product; I have refused the product twice and returned the unopened package. My order # on the last pkg. is [protected] This is a facial anti-aging cream that I wanted to try out and this company continues to send and charge me for additional jars of their cream.
Virility ex pills
04/01/2017 order date I never ordered these pills and I keep getting them. I want a full refund and I want them to stop sentting them. Cancel this now. I have ended up with 5 bottles of pills and I dont want anymore I am fed up with this stop them now my bank is looking into it I told my bank do not pay them its being taken out with out my say so.
my spelling is ok t think ...
I HAVE BEEN TRYING TO GET FASHION CENTRAL PO BOX 42388 LARNICA 6533 CYPRUS MY NAME IS JANE OUGHTON I ORDERED ONE GIDAE SKIN CARE I THOUGHT WAS 22 POUNDS THIS WAS YESTERDAY, I RECEIVED A EMAIL SAYING I OWED 220 POUNDS FOR MY ORDER ..THIS A S MADE ME FEEL ILL.PLESAE CANCEL MY ORDER I CANT AFFORD TO PAY ALL THAT MONEY OUT, I MADE A MISTAKE ... I TRUST YOU WILL HELPME OUT ...MS JANE OUGHTON
I have received three handbags over the last couple of months via Amazon UK which I have not ordered. They are not on my Amazon order list and I have not been charged by Amazon. Amazon makes it so difficult to contact them by phone or email (I think it is a ruse to confuse the North Koreans) that I cannot take this up with them. Please let me know what kind of scam this is so I can report it to Amazon and the appropriate authorities
1 revitol anti-aging subscription
On the 29th of Sept, 2016 I received a order confirmation from www.websupportcenter.com who works for a company called www.healthbuy.com .They had sent me a product.Revitol Anti Aging Cream.I did not order this product.I was also informed that I would be billed on my credit card and that ICSTODAYSTOREONL.will be the company charging me.When that product arrived in my Mail Box, I immediately got a RMA number and posted it back.This money was taken out of my banking account without my permission.I have no product and is out over a hundred dollars.The order number on this product is #[protected].I paid almost $17.00 to have that shipped back to where it came from.On that same day the 29th of Sept, 2016 I received a RMA notification .the instructions said return product to Attn:RMA1801779416224408210.Rapid Fufillment Center 12924 Pierce St.Pacoima, CA 91331 USA.That was where it was going to I guess.I also received by e-mail a cancellation notification on the 29th of Sept, 2016.I don't know what is going on but, I can't reach anyone to get this fixed.I notified my Bank and my first step was to notify you.If I don't have my money back in my account by this Monday Oct 31st I will have to notify my Bank again to take action on my behalf.I would like to have this settled by then.I await response.Thank you.Mrs.Muriel Janes-Pretty.
Raspberry ketones order number 8211945
I sign up for a one of half price trail of Raspberry Ketones pills.
As advertised on Face Book.
I received my trail pack and I have know been charge £84.90 on my credit card ! I originally paid £7 99 for the trail.
I have emailed the organisation saying I wish to cancel this order and seek a refund .
I was mislead by the advertisement which offered a 1/2 price trail.
I cannot reach the company on their UK phone number as it is out of order !
I had no response to my email
What the next course of action you advise?
virility ex pills did not re-order you cannot contact these people to cancel this is theft and fraud
i order 1 lot of virility ex pills i am now being charged again for another lot of which i did not order i have tried to cancel on their website www.websupportcenter.com the phone number is a premium number and their is no email link either to contact them on it is blatant theft from my credit card, i have not had any emails from the company and did not order this current parcel i shall be reporting this company to the police and relevant authorities as it is outright fraud
Can I ask you how did you solve ghaz? I am through the same situation
Optimum keytone
I purchased a trial product 3 months ago, paying 2.95 p&p They are now taking £75-£80 a month out of my account. I have tried phoning on the UK number [protected], but I never never get a reply. Please can you advise.
My name is ALEXANDER PRIGODGINE. I ordered one sample of PROSTACET for testing. I did not order more, but now I receive the drug every month. I demand to stop the newsletter because it already looks like a fraud with my credit card, and the drug is absolutely useless
Я уже писала жалобу мне не ответили и не отменили я опять получила посылку деньги с карты снимают. Как это остановить.
You sent me to much cream .
Order no'10-[protected]. Cal bio energy anti-aging serum
PLEASE STOP SENDING ME MORE.
I have not authorized a monthly shipment of this product so please cancel this! my address is 6502 dalgliesh drive in Regina Saskatchewan Canada postal code is s4x 2r2
I have been sent another bottle of V Tight Gel order number 10:[protected] we only wanted to trial it I want the order cancelled I have changed my bank details so no money can be taken out
Why is this complaint to short CV I have said all that I need to.
Regqrds
Mr Winkler
My name is:Mayumi Fueta
I complain about cancel auto-shipment
Please
Thank you
Japan
ma-adudqg-926077@dream.jp
i did not sign up for your cream to be charge on my account if I don't receive the money back into my account I have to go to the fraud squad
and let the handle this
mrs Yvonne gallacher acc no 8221664
V tight gel
I have ordered v tight gel on 14th June 2016 from India. I have paid by card but still not receive my order. I want their email address to contact but want find any on website try to call their customer representative but they are not responding.
Dear websupportcenter,
I just realized that Im subscribed to a monthly shipment that i have NOT AUTHORISED. Could you please contact me urgently and confirm that you have CANCELLED the subscriptionvoice.
Apart of cancelling the unauthorised subscription, I need to return the fifth product received and get back my money. Please, send me the details to do it.
I really look forward to receive a solution of this fraud in which you are involved.
I await your answer.
Aurora
I made an order no back in April, til today I have not received anything. It has been more than two months, I contacted fedex and they don't recognize you and the code you sent me. Emails and contact number doesn't work!
Forskolin Fuel
I ordered one Forskolin Fuel for $46.90
I was charged that on my Visa
Then I was charged $89.85 for two more orders that I did not order.
My Visa was charged $89.85 and the order not ordered came in the mail.
I never opened the package but refused it and sent it back.
The company never credited my account for the refused delivery. I want that credit now.
Actually I was framed by the same way.
A couple of months ago had bought only the trial product with no intention to purchase any more. Yet I received them, with the money taken monthly from my account. Despite the fact that I cancelled my order(s) immediately, they keep me posted with new notifications. Every effort to terminate my membership has boiled down to no avail so far.
It's going without saying how very disappointed I am for not being able to handle the deal. I wonder who might be of any assistance to those caught up by this fraud.
Iv had money taken from my account without authorisation today of £84.90, who is this company ? Where are based ? What is your phone number ? And where do i return this to ? Disappointed in this company hiding and secretive unable to contact them. Send me details yo return this product and return my money within the 24 hours ! Thankyou
I received the above product today. ( February 18) I did not order this, and do not want it! I don't know where to mail it back, or what company to notify. I am disabled and it is difficult for me to go to town (15 miles) and mail it back. This is one clever little scam you have going on! I don't even know how much this item costs! Tell me where to return it. I will be expecting an immediate response.
I ask for only the trial jar and no more. I have had two charges to my bank of $39.00 for two other jars but was sent 1. I was not informed of any more jars would be sent. I am very unhappy with this product as it does not do what it was claim to do.
no more trying to get this sent.
I already have written my comments and complaint.
I cancelled my order immediately after realizing I did not want these pills. I do have confirmation of this by email and yet I received them anyway. I want to return them so send me my RMA number to do that. I will have to talk with my charge card to see what they can do if I do not receive any information about this.
I cancelled my order over the phone immediately after I saw that I had ordered the Green Coffee Bean and now I have received an order of one bottle Forskolin and 2 bottle of Green Coffee Bean. I wish to return these bottles and am having a hard time to get an RMA number to return these. What a mess trying to find this information and very disappointed in this company for not being able to take information and seeing that it was properly done. I am wondering what kind of fraud or set up this is and why I have gotten the e-mails cancelling my order and yet receiving these bottles. I will be contacting my chase card to get this taken off my credit card and if I don't receive the information from you to send these bottles back, I must call the Better Business Bureau or find someone who can get this taken care of.
This order came from: Rapid Fulfillment Inc. 12924 Pierce St. Pacoima, CA 91331.
monthly membership charge
This company cheats innocent customer in this way.
The first DISCOUNT REWARDS charge nothing (so most people can ignore this sort of charge description)
The second month order automatically start charge as a membership fee EVERY MONTH.
I think most people think membership fee pays annually not monthly, but this company charge keep on every month as below.
UNLESS YOU ASK TO STOP, THEY WOULD CONTINUE CHARGE WITH INCREMENT WITHOUT NOTIFYING IT.
Australia Customer Service : [protected]
Sydney Local Time: Mon. Thru Fri. 1:30am - 12:00pm
Date Amount
22/01/2015 24.77 20.00 Discount Rewards – membership subscription
23/12/2015 24.71 20.00 Discount Rewards – membership subscription
24/11/2015 17.39 14.97 Discount Rewards – membership subscription
24/10/2015 17.18 14.97 Discount Rewards – membership subscription
Total AUD$ 84.05
I recieved an order that I did not order myself.
never wanted monthly deliveries
I only wanted to try this once as the BOWTROL PROBIOTICS were promoting the tablets but the tablets are still coming and now I noticed that they are taking money out of my bank account without even asking if i want this to happen ...I want to cancel the order but you have to be a lawyer to try and track them down to close the account
The complaint has been investigated and resolved to the customer’s satisfaction.
I found this link to send them an email. I just emailed them to stop auto shipment, so we'll see if they respond and follow through. Good Luck and lesson learned for me!
https://www.websupportcenter.com/support/support_email/
Alexandra
Ordered Venapro, order no.[protected] ( for $ 44.94)and free trial of Bowtrol probiotic, order no. [protected](for $9.95) on 16/01/2015.
The orders have not yet been shipped to me.
Shockingly saw another billing for Bowtrol probiotic for $ 19.95 on 01/02/2015 on my credit card. I never asked for a refill or anything.
Websupportcenter has no email id, only phones that keep ringing. And it is very difficult for me to track them all the way from India,
I have no option but to cancel/block my credit card to stop future billings.
regards
Debabrata Pattrea
I want to cancel my order of probiotics but that [protected] number rings out. I DONT WANT IT AND ITIS COSTING ABOUT $20 A MONTH.
IAN MCMINN
MACCA176@HOTMAIL.COM
Was offered free trial of bowtrol with another purchase. Then, without authorisation, they have billed me every month since. There is NO email listed on their website, only a phone number that is manned at ridiculous hours of the night. I waited up and called the number 2 nights in a row. No answer.
I then tried calling the USA number and was on hold for 20 minutes before the cal was dumped.
Tomorrow I will call my credit card provider and dispute the charges. This company is blatantly ripping people off and making it impossible to cancel further charges. Shameful
I am still getting monthly deliveries and the money is taken out of my account without any authorization. I have called their number and they have said they will cancel my future orders but not refund previous ones. They said I could only have a $12 refund and it will cost me $6 to send back. Why are they still on facebook advertising constantly? I also had a massive reaction to the tablets which took days to settle down. How can we bring attention to this company to prevent other people losing their money
discovered this is either the owner or administrator email address domainadmincontact@gmail.com ... all his domain names is registered under that email address (Checked on whois.com)... this is a report further: /link removed/
They are deducting from me as well, and I don't know how to stop them... Worst part... they never supplied me with anything yet...
I too want to stop these deliveries, however, the web site is confusing and impossible to use. I want these deliveries to stop immediately.
I agree I only wanted one container and have at least 6 unwanted containers of bowltrol and am having a ter
rible time trying to find out where and how to stop them.. Don't recommend anyone try these as stopping them is an issue.. Can anyone help?
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Hi, I have originally bought a product and now have been charged again on my credit card and received the same product. I did not sign up for a subscription for this product. Websupportcenter does not have an email address in which to contact and I live in Australia so it is extremely difficult to contact even if their phone lines do work! I would like a reimbursement of my money as I did not sign up for this. Can anyone help me with this?
Tracey
У меня такая же проблема. Ежемесячно снимают. Я живу в Израиле . Как это остановить