Menu
For Business Write a review File a complaint
Wedding Tropics Customer Service Phone, Email, Contacts

Wedding Tropics
Reviews and Complaints

www.weddingtropics.com

Learn how the rating is calculated

2.4 15 Reviews 12 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Wedding Tropics Reviews 27

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Disappointed with Wedding Tropics: Poor Customer Service and Delivery Time

I gotta say, I'm pretty disappointed with Wedding Tropics. I mean, I get it, they're probably busy with a lot of orders, but come on, at least respond to my emails! I had a question about sizing and it took forever to get a response. And then when I finally did get a response, they told me to take 2 inches off my waist measurement for pants. Well, let me tell you, that was a mistake. Now I have to rush to order new pants because the ones I got are too tight.

And don't even get me started on the delivery time. They said my order would be in stock and ready to ship within 5-10 days, but when I got my order confirmation, they told me everything was backordered and I wouldn't get my stuff for weeks. Not cool, man.

The only reason I'm sticking with Wedding Tropics is because the rest of my wedding party already ordered from here. But I gotta say, if I had known about all these issues beforehand, I would have gone somewhere else.

On the bright side, the clothes themselves seem to be pretty good quality. They're not as lightweight as I thought they would be, but they feel sturdy and well-made. So that's something, I guess.

Anyway, now I'm just waiting to see how they handle returns. Hopefully that process goes smoothly, because I don't think I can handle any more stress from this whole wedding planning thing.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Top-Notch Customer Service and High-Quality Wedding Gear: My Experience with Wedding Tropics

I gotta say, Wedding Tropics is the real deal. I was in a real bind with my wedding coming up fast and my order was all messed up. But Kevin and Elizabeth came through for me big time. They were so helpful and kind, and they really care about their customers. I was worried I wouldn't get everything I needed in time, but they put my mind at ease and made sure I was taken care of.

I mean, let's be real, ordering stuff online can be a real crapshoot. You never know what you're gonna get, and sometimes it's just a mess. But with Wedding Tropics, you can rest easy knowing that they've got your back. They're the best in the biz, and their customer service is top-notch.

I can't recommend Wedding Tropics enough. They're the real deal, and they'll make sure you're taken care of. So if you're looking for high-quality wedding gear and top-notch customer service, look no further than Wedding Tropics. They're the best in the game, and they won't let you down.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Disappointing Quality and Shipping Hassles: My Experience with Wedding Tropics

I recently ordered a suit for my fianc? from Wedding Tropics for our beach wedding. We went with a standard size suit, but unfortunately, the cut and fit were not up to par. It was a bit disappointing, to be honest. I was hoping for better quality, especially since it was for such a special occasion. I'm not sure if the custom-made suits are better, but I would recommend looking into that option if you decide to order from them.

To make matters worse, when I tried to return the suit, I was hit with some unexpected shipping charges. They split my order into two separate shipments, which meant I had to pay for shipping twice. I was under the impression that I would only have to pay for shipping once, but that was not the case. I ended up paying $60 in total for shipping charges, which was a bit frustrating.

To add insult to injury, it took over a month for me to receive my refund after they received the returned suit. I had to email them several times to get an update on the status of my refund. It was a bit of a hassle, to say the least.

Overall, I wouldn't recommend purchasing from Wedding Tropics. The quality of the suit was not up to par, and the shipping and return process was a bit of a headache. There are probably better options out there for beach wedding attire.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Wedding Tropics Review: Perfect Outfit for Outdoor Wedding in Las Vegas

Wedding Tropics was the perfect choice for us when it came to styling my future husband for our upcoming outdoor wedding in Las Vegas this June. The shopping experience on their website was absolutely delightful, thanks to the helpful sizing charts that made it easy for us to pick the perfect fit. Normally, when shopping online, I would order at least two different sizes of the same item and return the one that didn't fit, but with Wedding Tropics, we felt confident in the sizing charts and didn't have to worry about any returns.

The Italian linen fabric used in the outfit was of the highest quality, and the embroidered pattern down the front was simply stunning. The drawstring linen pants that came with the outfit were a perfect match, and we were beyond thrilled when the package arrived. As soon as we tried it on, we were blown away by how gorgeous it looked. The fit was perfect, and my future husband is going to look incredibly handsome on our special day.

We can't wait to see him standing under the Las Vegas sign, feeling comfortable and cool in his Wedding Tropics outfit. We highly recommend this company to anyone looking for high-quality, unique clothing for their special occasion. The experience was seamless, and the end result was even better than we could have imagined. Thank you, Wedding Tropics, for helping us make our wedding day even more special!

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Disappointing Experience with Wedding Tropics: Glitches in Website and Non-Returnable Items

I gotta say, I was pretty disappointed with my experience on Wedding Tropics. I was trying to buy some linen pants in a specific size, but the website kept giving me trouble. It wouldn't let me add the item to my cart, and kept telling me to select a waist size. I tried everything I could think of, but nothing worked. Eventually, I had to use the designer tool just to get the item added to my cart. But that made the pants more expensive, and non-returnable. Not cool, man.

The weird thing is, I ordered other pants in different sizes, but in the same color, and they went into my cart with no problem. So what gives? It seems like there's some kind of glitch in the system that's causing this issue. And honestly, it's pretty frustrating. I really like the look and quality of the clothes on this site, but this experience has left a bad taste in my mouth.

That being said, I will give credit where credit is due. After I left my initial review, I was contacted by customer service pretty quickly. They apologized for the error and said they would fix it and refund the difference. So that's something, I guess. The order hasn't shipped yet, so I can't say for sure if everything will be okay. But if it is, I'll update this review and give them an extra star.

Overall, I think Wedding Tropics has some great stuff, but they need to work on their website. It's frustrating to have to jump through hoops just to buy something. And it's even more frustrating when you feel like you're being taken advantage of. Here's hoping they can get their act together and make things right.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Stylish and High-Quality: My Wedding Tropics Review

Wedding Tropics (weddingtropics.com) is a company that really knows how to make their customers happy. As someone who has been on the hunt for the perfect linen shirt, I turned to them for help. I decided on the Bradford Italian Linen stock shirt and I couldn't have been happier with my purchase.

Before ordering, I had a few questions and concerns that I wanted to address. Luckily, Wedding Tropics has a customer service team that is super knowledgeable and friendly. They were able to confirm that the size I needed was in stock and gave me more information about their advertising shipping time. They even went above and beyond to make sure that I would receive my shirt in the timeframe that I needed it.

Once I placed my order, the shirt shipped out that same day and arrived four days later. When I opened up my package, I was thrilled to see that the shirt looked exactly as pictured. I double checked the size chart before ordering, so there were no issues there.

What really impressed me about Wedding Tropics was the quality of the shirt. The linen was thick and sturdy, exactly what I was looking for. It was not see-through at all, which is something that can be difficult to find in linen clothing. I really appreciated the attention to detail and care that went into making this shirt.

If you're ever unsure about anything, don't hesitate to give Wedding Tropics a call. Their customer service team is incredibly helpful and will do everything they can to make sure that you have a great shopping experience. Overall, I would definitely recommend Wedding Tropics to anyone looking for high-quality, stylish clothing.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Affordable and Stylish: My Wedding Tropics Review

I recently had the pleasure of shopping at Wedding Tropics and I must say that my overall experience was quite pleasant. Firstly, I was thrilled to discover that their clothing was true to size and arrived in impeccable condition. In particular, I adored the beautiful array of pants on offer - stylish and versatile pieces that were a key addition to my wardrobe.

However, there was one minor blip in the buying process. While the site offered Amazon payment at billing, I had to provide additional information such as my name and email address, which were not included in the Amazon billing address page. I found myself having to backtrack and manually input my information, which was a tad inconvenient. Nevertheless, it did not detract from my overall satisfaction with the site.

Despite the minor processing issue, I was pleased with the efficiency of shipping and my items arrived in a timely manner. The range available on the site was broad, catering to various styles and tastes, ensuring that there is something for everyone.

As with any company, there is room for improvement; specifically, clarity when it comes to special instructions such as hemming which could be more clearly communicated. However, these were minor issues and did not detract from the great experience I had shopping at Wedding Tropics. I highly recommend this site to anyone looking for affordable, stylish clothing that is perfect for that special occasion or everyday wear!

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Unsatisfactory Customer Service and Policy Flexibility: My Experience with Wedding Tropics

I recently purchased a shirt from Wedding Tropics for an upcoming wedding I will be attending. Unfortunately, the shirt did not fit quite as expected, and I needed a different size. I promptly reached out to the customer service team via email to inquire about an exchange as I didn't want to pay for the shirt twice. It was disappointing to hear that the company's policy requires returning the shirt and ordering a new one altogether, which seemed quite unnecessary and inconvenient. I was also told that they couldn't guarantee a satisfactory outcome for any return request, making me feel unsure about the process.

The communication with the customer service team was entirely through email, which added to the unpleasant experience. As a customer, it would be much more reassuring and professional to have access to real-time support via phone, chat or any other means of instant communication.

In the end, I returned the shirt, and I am waiting for a refund - which I'm not entirely confident I will even receive. It's quite disheartening, as my shopping experience with Wedding Tropics started off positively, with a vast range of tropical-themed clothing options, perfect for my wedding attire needs. However, I'm left unsatisfied and hesitant to purchase from the company again in the future.

In conclusion, although the variety of clothing options on the website is impressive, it's crucial to be aware of the inflexible policies and limited customer service options when considering making a purchase from Wedding Tropics.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Impressive Range of Men's Shirts at Wedding Tropics: A Satisfied Customer's Review

so much for the timely delivery and the excellent quality of the shirts though! Wedding Tropics is an amazing website that brings together an impeccable range of clothing options for anyone who is looking to add a touch of tropical flair to their wardrobe. I was especially impressed with the vast assortment of men's shirts that were available on the website.

The shirts I ordered were just as described on the website and were of great quality. The fabric was soft and comfortable, and the stitching was all done perfectly. The one shirt that I did receive with the rounded hem was absolutely gorgeous and I fell in love with it. The pool color was perfect and it fit really well. The only thing that disappointed me was that the other shirts were not also available in the rounded hem option. When I saw the pictures of the shirts on the website, I assumed that they all came in the rounded hem. Unfortunately, the butter colored shirt was packaged differently and came with a square hem. This was initially confusing, but it was not a big issue as the shirt still looked great.

What I am curious about now, is whether the other shirts that I ordered come in a rounded hem option as well? It would be wonderful if I could exchange my current shirts for the rounded hem option. On the other hand, if they only come with a square hem option, it would be great if Wedding Tropics could update their website to avoid future confusion.

Overall, I had a really positive experience shopping at Wedding Tropics, and am very satisfied with the quality of the products. The only thing that could be improved is the listing of product details, as it can be misleading at times. I will definitely be back to shop from here again soon, and will recommend it to all my friends and family. Thank you for the wonderful service!

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Review of Wedding Tropics: Quality Shirts and Excellent Service, with a Minor Mix-up

However, I must say that I was a little disappointed with the mix-up. I expected the shirts to be identical, but they turned out to be different due to a miscommunication. It was a bit of a let-down since it disrupted our plans to have matching shirts for my son and I for the wedding pictures.

Apart from that, I must commend the quality and attention that was provided by Wedding Tropics. The shirts were made of high-quality linen and were very comfortable to wear. Moreover, the service was prompt and professional, with excellent customer support throughout the process. I received the shirts within the estimated time frame, and they were neatly packaged and presented.

In terms of value for money, I believe that Wedding Tropics offers quality products at a reasonable price. The shirts are well-crafted and designed with great attention to detail, making them stand out from other wedding attire brands in the market. Plus, the customer service team is always available to answer any queries or concerns you may have, making the shopping experience hassle-free.

Overall, I would recommend Wedding Tropics to anyone looking for quality wedding attire. Though a mix-up occurred, their quality products and service are commendable, and I would definitely consider purchasing from them again.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Review of Wedding Tropics: Beautiful Clothes, But Sizing Issues Frustrating

I recently ordered clothing from Wedding Tropics for my husband to wear to a friend's wedding and I was impressed with their selection on weddingtropics.com. The clothes looked absolutely stunning and we really loved the linen shirt my husband received. However, there were some issues with the sizing which prevented it from being a perfect order. Despite my husband being a slim guy and following the sizing guide provided, the shirt was just too small for him. It was really disappointing as he was unable to wear it comfortably and had to suffer through a tight fit during the wedding. Unfortunately, he may not be able to wear the shirt again due to this sizing issue.

That being said, we did appreciate the quality of the clothing and the overall look was great. It was just really unfortunate that the sizing guide provided didn't work out. Otherwise, our weddingtropics.com experience was positive and we would recommend the website to others looking for tropical-inspired clothing options.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Excellent Customer Service and Quality Products from Wedding Tropics

My husband and I recently had the pleasure of ordering some clothing for our daughter's beach wedding from the popular online retailer Wedding Tropics. We were immensely impressed with the entire experience, from start to finish.

One of the things that stood out to me about Wedding Tropics was the fast delivery time. We were pleasantly surprised how quickly our order arrived, especially considering we had selected standard shipping. But what I appreciated even more was the quality of the clothing. The guayabera shirt and linen pants were made with care, and the fabrics were both comfortable and breathable.

While the pants fit perfectly right out of the box, the stock shirt was slightly off in size. Since we wanted my husband to feel comfortable and look his best at our daughter's wedding, we decided to opt for a custom-fit shirt instead. Contacting customer service was a breeze; they were exceptionally attentive and accommodating. They quickly processed our return and helped us place the order for the new shirt.

I must confess that I was a bit apprehensive about the custom order, fearing that it might take too long to arrive or would come back not quite right. However, those fears were quickly put to rest when our custom shirt was delivered within a reasonable time-frame, perfectly tailored to my husband's measurements. The attention to detail was exceptional, and the shirt looked fantastic on my husband.

I have to say that my husband and I are very impressed with the level of service and quality of product that we received from Wedding Tropics. The ordering process was simple and straightforward, the clothing was of a high standard, and the customer service was second to none. We would highly recommend Wedding Tropics to anyone looking to purchase clothing for a tropical or beach wedding, or even just for everyday casual wear. They truly exceeded our expectations.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Review of Wedding Tropics Custom Tailored Shirt: Great Quality and Service, Sizing Issue for Broad Shoulders

I recently purchased a custom tailored shirt from Wedding Tropics, and I must say that I was impressed with their excellent communication and customer service. The quality of the material was top-notch and the product was very well-made. However, I did have one issue with the shirt that kept me from giving it a higher rating. Despite providing XL measurements for my broad shoulders, the body of the shirt was still too big for me around the midsection. It gave the appearance of a tent-like shape, and unfortunately, I will have to take it to a tailor for alterations before I can wear it. While I understand that custom tailoring can come with a higher price tag, I was disappointed in the nearly $200 cost for a product I can't use right out of the box. That being said, if you have a thin build and your shoulders are in proportion with your waist, this shirt may be a perfect fit for you. Overall, I would recommend Wedding Tropics for their excellent customer service and quality products, but would advise to keep in mind potential issues with sizing.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Review: Wedding Tropics' Website and Order Process Needs Improvements

It's unfortunate to say that the website and order process for Wedding Tropics really needs some work. While I was trying to purchase a shirt, I completed all the necessary details, added it to my cart, and to my dismay, nothing appeared in my cart. Not only that, but all of the details that I had laboriously entered were suddenly deleted from the input fields. This happened twice, which was incredibly frustrating.

On my third attempt, the order was finally added to my cart, but to my surprise, it showed three shirts instead of just one. Unfortunately, the website didn't allow me to modify the order by deleting one or two of the shirts. So, I was forced to delete all three shirts and start over once again.

On the fourth try, I was hopeful that the shirt would finally be added to my cart successfully. However, the same problem occurred. The information was deleted after I created an account. I could not believe that I was trying so many times, and I started to get irritated.

Finally, on my fifth attempt, the shirt was successfully added, and everything went through after creating an account. Ultimately, it was ridiculous that it took me five attempts to purchase a single shirt, but I was relieved that I finally accomplished my mission.

In conclusion, Wedding Tropics should really work on improving their website and order process. This experience was quite frustrating, and it should not happen to any customer. It's important that the company address these issues, so that customers will have a more positive, seamless shopping experience in the future.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Wedding Tropics Review: Wedding Tropics- Efficient Communication, Fast Shipping & Wide Range of Clothing Options

I recently stumbled upon Wedding Tropics, and I must say I am impressed. First off, the website is user-friendly and easy to navigate through. They have a wide range of styles and designs to choose from, which is perfect for all occasions. From wedding suits, dresses to beachwear, they have got it covered.

What I appreciated most was their speedy and efficient communication. Whenever I had a question, their customer service team was prompt in replying, and I always received detailed responses.

Their shipping process was also top-notch. I placed my order, and within a few days, my items arrived. The quality of their products blew me away, and I was pleased with my purchases. However, I had to return some items, as I was not satisfied with the sizing.

Upon contacting customer service, I did not receive an immediate reply. However, I realized that I had missed their initial email response. Once I sent a follow-up email, their customer service team responded quickly, and the process became smoother. They provided me with an RMA# for the return, which I am in the process of completing.

Overall, I highly recommend Wedding Tropics, and I would not hesitate to shop from their website again in the future. Their vast selection of clothing, efficient communication, and fast shipping make them a reliable choice for any shopper.

Read full review of Wedding Tropics
Hide full review

Wedding Tropics Complaints 12

ComplaintsBoard
Z
1:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Unsatisfactory Customer Service and Policy Flexibility: My Experience with Wedding Tropics

I recently purchased a shirt from Wedding Tropics for an upcoming wedding I will be attending. Unfortunately, the shirt did not fit quite as expected, and I needed a different size. I promptly reached out to the customer service team via email to inquire about an exchange as I didn't want to pay for the shirt twice. It was disappointing to hear that the company's policy requires returning the shirt and ordering a new one altogether, which seemed quite unnecessary and inconvenient. I was also told that they couldn't guarantee a satisfactory outcome for any return request, making me feel unsure about the process.

The communication with the customer service team was entirely through email, which added to the unpleasant experience. As a customer, it would be much more reassuring and professional to have access to real-time support via phone, chat or any other means of instant communication.

In the end, I returned the shirt, and I am waiting for a refund - which I'm not entirely confident I will even receive. It's quite disheartening, as my shopping experience with Wedding Tropics started off positively, with a vast range of tropical-themed clothing options, perfect for my wedding attire needs. However, I'm left unsatisfied and hesitant to purchase from the company again in the future.

In conclusion, although the variety of clothing options on the website is impressive, it's crucial to be aware of the inflexible policies and limited customer service options when considering making a purchase from Wedding Tropics.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
T
12:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Review of Wedding Tropics: Quality Shirts and Excellent Service, with a Minor Mix-up

However, I must say that I was a little disappointed with the mix-up. I expected the shirts to be identical, but they turned out to be different due to a miscommunication. It was a bit of a let-down since it disrupted our plans to have matching shirts for my son and I for the wedding pictures.

Apart from that, I must commend the quality and attention that was provided by Wedding Tropics. The shirts were made of high-quality linen and were very comfortable to wear. Moreover, the service was prompt and professional, with excellent customer support throughout the process. I received the shirts within the estimated time frame, and they were neatly packaged and presented.

In terms of value for money, I believe that Wedding Tropics offers quality products at a reasonable price. The shirts are well-crafted and designed with great attention to detail, making them stand out from other wedding attire brands in the market. Plus, the customer service team is always available to answer any queries or concerns you may have, making the shopping experience hassle-free.

Overall, I would recommend Wedding Tropics to anyone looking for quality wedding attire. Though a mix-up occurred, their quality products and service are commendable, and I would definitely consider purchasing from them again.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
E
9:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Sizing issues leave us disappointed with Wedding Tropics purchase

Oh, how frustrating it can be when something you've been eagerly anticipating ends up being less than perfect. We recently purchased a lovely shirt from Wedding Tropics, and while we were impressed with the quality of the material and the overall style, we ran into a sizing issue that has left us feeling a bit disappointed.

After waiting patiently for our order to arrive, we were disappointed to find that the shirt was much too large for its intended recipient. Despite the fact that we ordered a standard style without any custom changes, we were informed that all boys shirts are considered custom orders- a detail that we had overlooked- and thus could not be returned for a different size.

While we certainly don't fault Wedding Tropics for adhering to their policies, this does leave us in something of a quandary. Our only option now is to order a smaller size and hope that it fits correctly- but this means shelling out additional funds and further delaying the wardrobe addition we had been hoping to make. All in all, what initially seemed like a reasonable investment has now become something of a gamble- and a rather pricey one at that.

Nevertheless, we remain optimistic and hopeful that our revised order will meet our expectations. And we will certainly keep Wedding Tropics in mind for future clothing needs- but with a greater attention to sizing and ordering policies in mind.

Read full review of Wedding Tropics
Hide full review

Is Wedding Tropics Legit?

Wedding Tropics earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Wedding Tropics to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Wedding Tropics is known for their high standards and safety. If you're thinking about dealing with Wedding Tropics, it's wise to check how they handle complaints.

Wedding Tropics has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for weddingtropics.com can be seen as a positive aspect for Wedding Tropics as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Wedding Tropics's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Weddingtropics.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Weddingtropics.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Wedding Tropics have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Weddingtropics.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Wedding Tropics has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Weddingtropics.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The weddingtropics.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Wedding Tropics Review: Fair Prices for a Decent Suit, but Beware of Long Shipping Times and Unfinished Hemlines

Wow, I recently ordered a suit from Wedding Tropics and I have to say, overall, it was a pretty decent experience. Firstly, the suit itself was fine - it had a bit of a taupe color to it instead of being gray, but that didn't bother me too much. However, one thing that did catch me off guard was that when I specifically requested a 32in inseam for the pants, I thought they would come with the hems already finished. Unfortunately, that wasn't the case.

As for the shipping time, I wasn't too happy about the fact that it took 5 weeks before my delivery finally arrived. Granted, maybe I'm just spoiled with Amazon Prime's lightning-fast deliveries, but I couldn't help but wonder why it took so long if the suit separates were just selected off the shelf without any alterations.

That being said, I will give Wedding Tropics credit for their fair prices. Considering the quality of the suit and the fact that it was tailored to my measurements, it was definitely worth the price. Overall, while it wasn't a perfect experience, I would still recommend Wedding Tropics to anyone who needs a decent suit for an upcoming event.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Mixed Experience with Wedding Tropics: Quality Products, but Beware of Return Fees

I recently purchased an item from Wedding Tropics, and unfortunately, I discovered that the company charges a return fee. Now, looking back, I realize that it was my fault for not checking their policy beforehand, but I was disappointed nonetheless. I felt like I would have taken my business elsewhere had I known about this before placing my order.

In today's competitive online retail world, free returns have become a standard and an expectation for many customers. So, when I discovered that I had to pay $10.50 to return my item, I couldn't help but feel a bit frustrated.

To make matters worse, I contacted Wedding Tropics several weeks later when I hadn't received my refund. While the customer service representative was friendly and helpful, it was still frustrating to have to reach out and follow up on my refund.

Despite this negative experience, I did appreciate the quality of the item I purchased from Wedding Tropics. It was exactly what I had been looking for and arrived promptly after I placed my order. Additionally, the company offers a wide variety of options for tropical-themed clothing and accessories, which is great for anyone planning a beach wedding or tropical vacation.

In summary, my experience with Wedding Tropics was a bit mixed. While I was disappointed with the return fee and the delay in receiving my refund, I was impressed with the quality of the product and the variety of options the company offers. Ultimately, I would recommend Wedding Tropics to others as long as they are aware of the return policy beforehand.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Great Selection, Poor Service: My Experience with Wedding Tropics

When I first discovered Wedding Tropics, I was truly excited as it seemed like the perfect online store to cater to all my tropical-themed wedding dreams. However, my fantastic shopping experience quickly turned sour when I faced some issues with shipment and customer service.

To begin with, my package never arrived, and I was left to assume it was stolen. I then had to go through the hassle of re-ordering the same outfit, but to my surprise, there was no shipping offer or customer service discount to accommodate this inconvenience.

To make matters worse, the product I wanted was out of stock until November, which made me anxious and worried about whether the outfit would ever be delivered. I understand that stock issues can arise, but I would have appreciated a little more flexibility and understanding in my specific situation.

Overall, I do believe that Wedding Tropics has a great selection of products that would be perfect for any tropical occasion. However, I would caution potential customers to be mindful of shipment and customer service issues and to ensure that they have enough time for their outfits to arrive on time.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Missing Order Confirmation from Wedding Tropics - A Concern for My Upcoming Wedding

As soon as I stumbled upon Wedding Tropics, I decided to place an order for my upcoming wedding, but to my surprise, I did not receive an order confirmation email. However, my card was charged right away. Puzzled, I decided to create an account after ordering only to receive an email instantaneously. I checked my spam folders, but there was nothing there either. I couldn't shake off my concerns for my big day, especially since I have five more groomsmen who will be placing their orders with Wedding Tropics, so I immediately reached out to the company to confirm that they had indeed received my order.

I expressed my desire to have a hassle-free experience ordering from their website, seeing as my groomsmen's outfits are paramount to my wedding theme. As a bride-to-be, I cannot emphasize enough how important it is to have everything in order on your special day, hence the need for a reliable, responsive and trustworthy vendor.

I am hopeful that Wedding Tropics can promptly address the issue of the missing confirmation email and assure me that everything is in order. I look forward to my wedding, and I hope my experience with wedding tropics will be a memorable one.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Unique Styles with a Frustrating Return Policy: My Experience with Wedding Tropics

My experience with Wedding Tropics was both positive and negative. On one hand, I really appreciated the unique and stylish designs that they offer. When browsing their website, I was instantly drawn to the colorful prints and fun patterns that they had available. It was clear that this was a shop that offered something a little different from the standard wedding attire options.

However, my enthusiasm was somewhat dampened by their unexpected return policy. Although I had purchased items from online retailers before, I was not prepared for the hoops I had to jump through to return something to Wedding Tropics. To begin with, they insist on a 14-day return window, which seems like a short amount of time compared to other companies. When I did decide to return some pants that didn't fit quite right, I was surprised to find out that I was responsible for the cost of the return shipping. I had assumed that their free shipping policy would also apply to returns, but that wasn't the case.

To make matters even worse, they applied a surcharge to my order when I exchanged the pants for another style. Apparently, they add fees for orders under a certain dollar amount, which I wasn't aware of beforehand. It was frustrating to feel like I was being nickel-and-dimed for something that was already an inconvenience. While I do appreciate the quality of their clothes, it's not worth the hassle for me to shop at Wedding Tropics again. I'll be looking elsewhere for both style and customer service next time.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Disappointing Experience with Wedding Tropics: Incorrect Sizes & Lack of Support

My experience with Wedding Tropics certainly left much to be desired. To be specific, five of us placed orders for a set of pants for an upcoming wedding - comprising of the groom, groomsmen and the father of the bride. However, we were sorely disappointed when the pants arrived and couldn't help but notice how off the sizes were. Regrettably, the pants that were ordered for a 6 foot 250 pound man fit better on a 5'5 190 pound man and conversely. As a result, we had to order additional pairs to swap around and make it all work which was rather inconvenient.

What was most disappointing was that despite the blatant error in size specifications, Wedding Tropics refused to lend any support, leaving us to deal with the issue on our own. Needless to say, this was not how we expected our partnership with the company to turn out. Given that the company failed to uphold its end of the bargain by sending incorrect sizes, combined with their lack of customer support, we were left feeling dissatisfied with our purchases.

As a consequence, I would not recommend using Wedding Tropics for any of your future needs, as their subpar services and neglectful handling of orders make it an unpleasant experience overall.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
Z
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Review: Impressive Quality and Range of Styles from Wedding Tropics, with a Few Reservations

ompletely unnecessarily. I was very disappointed about this and felt that the customer service was lacking. However, I must say that the quality of the shirt itself was very impressive. The material was soft and durable, and the stitching appeared to be very well done. The color was rich and vibrant, just as it appeared in the online photos. I really appreciate the level of attention and care that was given to the design and craftsmanship of the shirt.

One thing that I particularly appreciated about Wedding Tropics was the range of styles and colors that were available. It was really easy to find exactly what I was looking for, and I was even able to customize certain aspects of the shirt to make it perfect for my husband. I also really appreciated the fast shipping - I received the shirt on the exact day I was told I would. It really helped to put my mind at ease to know that the item would arrive when I needed it.

All things considered, I would recommend Wedding Tropics to others, but with a few reservations. The quality of the clothing is impressive, but I would advise anyone ordering to leave a very clear note about any special requests they might have so that there's no confusion. Also, keep in mind that if you receive your item and it doesn't fit properly, you may have to eat the cost, so be sure to order carefully. With all that said, I think that the selection of clothing and accessories available at Wedding Tropics is truly exceptional and definitely worth checking out.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Disappointing Return Policy at Wedding Tropics: Beware of Restocking Fees and Shipping Costs

I recently had a less than desirable experience with Wedding Tropics and felt compelled to share my disappointment. While I was initially drawn to their website for its beautiful and unique wedding attire, my excitement quickly turned to frustration upon learning about their strict policy regarding returns.

To my surprise, Wedding Tropics charges a steep "restocking fee" of $18 on all unworn, non-custom items returned to their store. I was appalled by this unexpected charge, especially considering that I have never encountered such a fee in my entire life for standard sized apparel. To make matters worse, they do not cover the cost of return shipping, which ultimately resulted in me paying over $35 for absolutely nothing.

As a result of this experience, I am left with a bad taste in my mouth and will certainly think twice before doing business with Wedding Tropics again. I feel compelled to warn others about their unreasonable fees and lack of customer service when it comes to returns. It's a shame that a company that boasts such stunning clothing could fall so short in their customer relations department.

I do, however, remain open to the possibility of rethinking my position on this matter should Wedding Tropics decide to provide better service and amend their return policies. In the meantime, I will continue to share my experience with others in the hopes of preventing them from falling victim to these unnecessary fees and policies.

Read full review of Wedding Tropics
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

Wedding Tropics Disappointing Experience with Wedding Tropics: Costly Shipping and Unwelcoming Response

When planning for a wedding, finding the right outfits for the groom and his team is one of the major concerns. In this regard, we decided to try out Wedding Tropics (weddingtropics.com), hoping to find the perfect shirt for our special day. However, our experience with the brand did not meet our expectations.

The first point of disappointment was the sizing. We understand that it's difficult to fit every customer perfectly, but when we ordered the wrong size, we were not prepared for the consequences. It turns out that when you need to exchange an item, you'll have to pay half the cost of the item to accomplish that. In our case, we bought a $60 shirt from here but had to exchange it for a different size. Unfortunately, we ended up paying $33 in total shipping costs for the exchange.

To break down the costs for you, they charged us $6 for the return label, and we had to buy a padded envelope to ship it back for $3. We were then charged $12 in shipping twice. It's quite frustrating to pay so much just to get the right fit.

To make matters worse, when we wrote an honest review of our experience, we received a screenshot of the company's response. Their response justified their action and undermined our experience. We felt as though our feedback was not welcome, and it left a bitter taste in our mouths.

We would advise anyone to be certain of their size when ordering from Wedding Tropics. Otherwise, you might end up spending a significant amount of money unnecessarily. While we understand that their clothing collection is stylish and might appeal to many customers, our negative experience with their customer service and exchange policy overshadows their fashion appeal. Therefore, we will not be shopping with Wedding Tropics again.

Read full review of Wedding Tropics
Hide full review

About Wedding Tropics

Screenshot Wedding Tropics
Wedding Tropics is a popular online retailer that specializes in trendy and fashionable beach wedding attire for both men and women. This online store offers a wide selection of stylish clothing ranging from beach wedding shirts, linen suits, and wedding dresses to casual resort wear and bridesmaid dresses.

The company is dedicated to providing high-quality, comfortable, and affordable beach wedding attire that suits individual styles and preferences. Each piece of clothing is handcrafted with the highest quality materials, including linen, cotton, and silk, and is made to withstand the beach environment.

At Wedding Tropics, customers can choose from a wide range of colors, designs, and styles that are perfect for any beach or destination wedding. Whether you are looking for a casual yet stylish suit or a stunning wedding gown that complements the tropical surroundings, this store has it all.

In addition to their impressive collection of beach wedding attire, Wedding Tropics offers excellent customer service to ensure that every customer is satisfied with their purchase. The store offers free standard shipping in the USA and Canada, and their return policy is hassle-free, enabling customers to exchange or return their purchases without any fuss.

Overall, Wedding Tropics is a one-stop-shop for all your beach wedding attire needs. With their vast selection of stylish and comfortable attire and excellent customer service, you can trust that your shopping experience with them will be a breeze.

Overview of Wedding Tropics complaint handling

Wedding Tropics reviews first appeared on Complaints Board on Mar 25, 2023. The latest review Disappointed with Wedding Tropics: Poor Customer Service and Delivery Time was posted on Jun 17, 2023. Wedding Tropics has an average consumer rating of 1 stars from 27 reviews. Wedding Tropics has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.5
18 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Wedding Tropics Contacts

  2. Wedding Tropics phone numbers
    +1 (760) 227-1821
    +1 (760) 227-1821
    Click up if you have successfully reached Wedding Tropics by calling +1 (760) 227-1821 phone number 0 0 users reported that they have successfully reached Wedding Tropics by calling +1 (760) 227-1821 phone number Click down if you have unsuccessfully reached Wedding Tropics by calling +1 (760) 227-1821 phone number 0 0 users reported that they have UNsuccessfully reached Wedding Tropics by calling +1 (760) 227-1821 phone number
  3. Wedding Tropics emails
  4. Wedding Tropics social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Wedding Tropics Category
Wedding Tropics is ranked 33 among 36 companies in the Weddings category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.