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West Bay Mechanical
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West Bay Mechanical Complaints 1

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West Bay Mechanical We hired WestBay Mechanical to put in a HVAC system for our home renovations in October and gave them a $**** deposit

We hired WestBay Mechanical to put in a HVAC system for our home renovations in October and gave them a $*** deposit. In February 2022, they changed the quote to a different unit, which we agreed to. They installed the ducting and airmover in March 2022. However, we have had trouble getting in touch with them since then. My husband and I have talked to *** and *** about our system, but they say they can't answer or provide a unit for our home. My husband suggested using a different brand compressor until our unit is available, but we haven't heard back from them. We're disappointed with their lack of response, especially since we were recommended to use them. Now we're stuck trying to find another unit installed during the hottest time of the year.

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Is West Bay Mechanical Legit?

West Bay Mechanical earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds West Bay Mechanical to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, West Bay Mechanical is known for their high standards and safety. If you're thinking about dealing with West Bay Mechanical, it's wise to check how they handle complaints.

We found clear and detailed contact information for West Bay Mechanical. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Westbaymechanical.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Westbaymechanical.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Westbaymechanical.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • The website belonging to West Bay Mechanical has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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About West Bay Mechanical

Screenshot West Bay Mechanical
West Bay Mechanical is a reputable and reliable mechanical contracting company that has been serving the Vancouver Island and Lower Mainland areas for over 30 years. With a team of highly skilled and experienced professionals, they specialize in providing top-notch mechanical services for commercial, industrial, and institutional clients.

Their services include HVAC installation, maintenance, and repair, plumbing and piping systems, sheet metal fabrication, and refrigeration services. They also offer custom design and build solutions to meet the unique needs of their clients.

What sets West Bay Mechanical apart from other mechanical contractors is their commitment to quality workmanship, safety, and customer satisfaction. They use only the best materials and equipment to ensure that every project is completed to the highest standards. Their team of experts is dedicated to providing exceptional service and support to their clients, from the initial consultation to the final installation.

West Bay Mechanical is also committed to sustainability and environmental responsibility. They offer energy-efficient solutions that help their clients reduce their carbon footprint and save on energy costs.

Overall, West Bay Mechanical is a trusted and reliable partner for all your mechanical contracting needs. With their expertise, professionalism, and commitment to excellence, you can trust them to deliver exceptional results every time.

Overview of West Bay Mechanical complaint handling

West Bay Mechanical reviews first appeared on Complaints Board on Jun 13, 2023. The latest review We hired WestBay Mechanical to put in a HVAC system for our home renovations in October 2021 and gave them a $**** deposit was posted on Jun 13, 2023. West Bay Mechanical has an average consumer rating of 1 stars from 1 reviews. West Bay Mechanical has resolved 0 complaints.
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  1. West Bay Mechanical Contacts

  2. West Bay Mechanical phone numbers
    +1 (250) 478-8532
    +1 (250) 478-8532
    Click up if you have successfully reached West Bay Mechanical by calling +1 (250) 478-8532 phone number 0 0 users reported that they have successfully reached West Bay Mechanical by calling +1 (250) 478-8532 phone number Click down if you have unsuccessfully reached West Bay Mechanical by calling +1 (250) 478-8532 phone number 0 0 users reported that they have UNsuccessfully reached West Bay Mechanical by calling +1 (250) 478-8532 phone number
  3. West Bay Mechanical emails
  4. West Bay Mechanical address
    584 Ledsham Rd, Colwood, British Columbia, V9C 1J8, Canada
  5. West Bay Mechanical social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all West Bay Mechanical contacts

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