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West Coast Fleet Services
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West Coast Fleet Services Complaints 3

ComplaintsBoard
R
9:44 am EDT

West Coast Fleet Services unethical behaviour

They lied to the BBB claiming a second mechanic checked the first mechanics work. We were inside the motorhome the duration of the work and not once did a second person come inside to check the work performed by the first guy (most of the work was performed from the inside of the motorhome).
Don't trust them!
See previous complaint about turbo charger not torqued down.

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Update by russmiele
Sep 05, 2018 12:38 pm EDT

We finally settled this case. Didn't receive the original amount West Coast Fleet offered but I'm happy they paid something towards the re-repairs.
Thank you Robert.
PS: Once I figure out how to remove the posts they'll be gone

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ComplaintsBoard
R
12:02 pm EDT

West Coast Fleet Services engine repair

Guy worked on my motorhome and forgot to toque down the nuts on the turbo charger which cost me almost $1300 to have fixed be a real mechanic.
Their "mechanic" was too occupied on the phone dealing with an accident him and his wife had.
They refused to deal with the negligent and faulty workmanship by saying it was out of warranty. Faulty workmanship does not fall under a warranty.
Make sure you call the manufacturer if you're having engine work done to make sure the company doing the work is certified.
They claim to be cummins certified but don't believe the website because they aren't per Cummins.

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Update by russmiele
May 09, 2018 12:47 pm EDT

Should say West Coast Fleet "Services", not "Xervices"

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ComplaintsBoard
R
10:25 am EDT

West Coast Fleet Services engine repairs

I had some work done at West Coast Fleet Services 8853 Three Flags Road Unit B, Hesperia, CA [protected]).
They claim they have certified mechanics per their website that represent Freightliner, Cummins and etc.
I had a Cummins turbo charger worked on at their shop and they forgot to torque the bolts (mechanic was pre-occupied with a car accident he and his pregnant wife was in). On our next trip two of the nuts had come off and the other two came loose causing lose of power (Due to the fact that we only use the motorhome once a year they used that as an excuse not to reimburse us).
We had it re-attached by Freightline NW in Union Gap, WA at a cost of $1258.11.
They claim the warranty period ran out. Keep in mind warranties aren't covered by negligent faulty workmanship.

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Is West Coast Fleet Services Legit?

West Coast Fleet Services earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding West Coast Fleet Services.

Our conclusion: ComplaintsBoard's comprehensive research indicates that West Coast Fleet Services is highly unreliable and may be operating as a scam. We advise against dealing with West Coast Fleet Services to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

There was some difficulty in evaluating or examining the information or data present on the westcoastfleet.webs.com, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.

The presence of an iframe in westcoastfleet.webs.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.

Exercise caution when using westcoastfleet.webs.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

West Coast Fleet Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We have found that West Coast Fleet Services is using a generic platform to host its website. While this is not necessarily an indication of any wrongdoing, it may suggest that the website is not tailored to the specific needs of the business or its customers.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for West Coast Fleet Services. The company provides a physical address, 3 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • The age of West Coast Fleet Services's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Westcoastfleet.webs.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.

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Overview of West Coast Fleet Services complaint handling

West Coast Fleet Services reviews first appeared on Complaints Board on May 1, 2018. The latest review unethical behaviour was posted on Jun 5, 2018. West Coast Fleet Services has an average consumer rating of 1 stars from 3 reviews. West Coast Fleet Services has resolved 0 complaints.
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  1. West Coast Fleet Services Contacts

  2. West Coast Fleet Services phone numbers
    +1 (760) 956-1877
    +1 (760) 956-1877
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    Oak Hills, CA
    +1 (951) 746-6899
    +1 (951) 746-6899
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    Banning, CA
    +1 (760) 628-8358
    +1 (760) 628-8358
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    Barstow, CA
    More phone numbers
  3. West Coast Fleet Services emails
  4. West Coast Fleet Services address
    8853 Lassen Rd, Hesperia, California, 92344, United States
  5. West Coast Fleet Services social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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