Whitepages’s earns a 4.5-star rating from 374 reviews, showing that the majority of users are exceptionally satisfied with search results and services.
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I strongly recommend everyone avoid this site
I made a comment earlier but it didn't give me a chance to rate it. So Here it is - I wish I could give it zero.
They have my company info on this site. We don't want our info on sites like this. It harms our reputation. We have never requested it. The info they have is wrong and it upsets our customers if they stumble on that site and have wrong info. The company refuses to take responsibility, won't correct it, and tries to funnel us to yet another scammer site who is simply trying to mine our information.
I strongly recommend everyone avoid this site.
whitepages.com refuses to take responsibility for the outdated information they publish in their business listings
WhitePages.com refuses to take responsibility for the outdated information they publish in their business listings. For seven months, we have tried to get them to remove two listings for our business that have completely outdated information and to correct one listing that lists a phone number that is no longer in service. Their response every time has been that they simply republish information supplied by their information providers and that we need to contact the original sources of the information, which in our case are CityGrid and ExpressUpdate. In fact, we have contacted these information providers. They have been extremely cooperative and have been disseminating the correct data for months, yet WhitePages refuses to clean up the data on its own site, even though we have sent them the specific URLs of the incorrect listings. This is a serious problem because WhitePages is a major source of information to Google. We believe they may be the reason Google continues to publish an outdated phone number that is available almost nowhere else on the Internet. This has confused current and potential customers, and has done untold damage to our business. We have spent months trying to clean up the mess. Unless WhitePages starts taking responsibility for the false data they are propagating, they are exposing themselves to potential legal action. We recommend that you boycott WhitePages.com and use a more responsible online directory.
White pages suck every time I want a local phone number for a person they want me to do a back ground check and charge me! I just want a phone number if they don't have it leave it at that it is a total waste of your time.
What used to be free is now a monthly paid for option. Maybe not too bad if you have to look up a lot of people. BUT, the results they are now coming back with now are far from accurate - and it is public information, so it is not like they shouldn't be able to find it.
I have switched to anywho.com/whitepage, free and accurate.
I just needed a phone number of a friend. I googled in phone book for the city I needed. This website said "free", but they would not give the information unless I paid for one of their plans!
My dad passed away more than eight years ago. Just today I found his first name with my middle initial and an age that belongs to neither of us with my address. Obviously, there is no attempt to purge obsolete or incorrect entries. Even when you report the errors, they won't delete or change the incorrect entries.
information removal
Whitepages.com has a link to remove listings from their website but it seems to be a SCAM. I found someone on their website that is listed using my address and phone number. The person DOES NOT live at my address. I went to their "remove listing" link where they require you to copy an image for the listing to be removed. The letters and numbers are so...
Read full review of Whitepages and 21 commentsstole my credit card
I went to whitepages.com to look for a friend's phone number and address. I ended up on their pay site. I entered my credit card and purchased the contact information for my buddy. I was fine paying for it. My credit card statement came and the charge was there from peoplesmart or something like that. Now a month later I get my next credit card statement...
Read full review of Whitepages and 12 commentsWhitepages Reviews 0
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About Whitepages
For individuals looking to reconnect with old friends, verify an identity, or simply find contact information, Whitepages allows users to search for people by name, phone number, or address. The service provides basic contact details and, in some cases, may offer additional information such as associated persons or relatives.
Businesses can utilize Whitepages to verify the identities of customers or clients, which can be particularly useful for those in industries that require a high level of due diligence, such as finance or real estate. Whitepages also offers a service for reverse phone lookups, allowing users to identify unknown callers by entering a phone number. This can help in determining the legitimacy of a call and potentially avoiding scams or telemarketers.
For users seeking more detailed information, Whitepages provides premium services that include background checks. These checks can reveal public records such as criminal history, financial records, property ownership, and more. This service is often used by employers or landlords who need to vet potential employees or tenants.
Whitepages operates primarily through its website, with options for both free and paid services. The level of detail and the amount of information available may vary depending on whether the user opts for the free service or subscribes to the premium offerings. Whitepages aims to offer a convenient and accessible way for users to obtain contact information and perform due diligence.
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Overview of Whitepages complaint handling
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Whitepages Contacts
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Whitepages phone numbers+1 (206) 973-5100+1 (206) 973-5100Click up if you have successfully reached Whitepages by calling +1 (206) 973-5100 phone number 0 0 users reported that they have successfully reached Whitepages by calling +1 (206) 973-5100 phone number Click down if you have unsuccessfully reached Whitepages by calling +1 (206) 973-5100 phone number 0 0 users reported that they have UNsuccessfully reached Whitepages by calling +1 (206) 973-5100 phone number
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Whitepages emailssupport@whitepages.com100%Confidence score: 100%Support
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Whitepages address1301 5th Ave Suite 1600, Seattle, Washington, 98101, United States
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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They have also published incorrect information about me and other family members. I asked them about a year ago to delete the incorrect entries. They have not done so. They claim that you have control over what is published about you. Not true. You can only make very restricted edits, and even to do that, you have to give them your email address, which they will probably sell to someone who wants to spam you. If someone wants to start a class action suit, I would be happy to testify against them.