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Wholesale Warranties

Wholesale Warranties review: Non-refundable wholesale warranties 5

J
Author of the review
8:51 am EDT
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I bought an extended warranty through wholesalewarranties.net, back in Aug 2010. After I got rid of my RV, I inquired about getting a prorated refund since when I first bought the RV warranty they said it was fully transferable and refundable. As of today, I haven't received a refund.

I guess a sucker is born everyday, and unfortunately it was my turn. Anyone have any ideas/suggestions on how I and others might proceed to recover their losses from this obvious scam?

5 comments
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H
H
highwire
Tampa, US
Sep 08, 2012 9:05 am EDT

This company has a clean record, your complaint is the first I have seen. I am considering buying coverage from them. Do they talk to you, what did they say, do they not do what they say?

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sammy678
US
Nov 20, 2012 12:02 pm EST

These businesses are designed to find the reason they can't help you and they write the contract in such a way that the law allows them to commit legalized fraud. This company wholesalewarranties.net scammed me out of 5000 dollars!

Wholesale Warranties
Phone: [protected]
Fax: [protected]
10441 Roselle St
San Diego, CA 92121
WHOLESALEWARRANTIES.NET

O
O
Owner of WholesaleWarranties.net
US
Nov 21, 2012 2:57 pm EST

Hello Anonymous,

All of the policies that we offer are fully transferable, or may be cancelled at any time for a pro-rated refund. This refund amount is calculated based on time or mileage used, less any claims paid out and a small cancellation fee. These guidelines are laid out in all of our contract e-mails and specifically stated in all contracts we offer.

I have checked all records and we have no monies due to customers who have cancelled their policies. All refunds are mailed within 6 weeks of cancellation. While we have no unpaid cancellation refunds and I am unable to find your record off the information you have provided here, I urge you to contact me directly so that we can get to the bottom of this issue. We honor all customer refunds, and strive to offer the best customer service, and I am dedicated to getting to resolving the problem you are currently having. Please contact us at [protected] or by e-mail at info@wholesalewarranties.net.

Sincerely,

Jeff Shelton
Owner of WholesaleWarranties.net
[protected]

M
M
matth1
US
Dec 14, 2012 12:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My grandparents purchased an extended RV warranty from this company www.wholesalewarranties.net and were completely taken advantage of. The warranty was misrepresented at the time of purchase and my grandparents did not receive the coverage they were promised when they needed it the most. I would NEVER recommend this company to anyone else. Their customer service is nonexistent and they offer no support. Complete scam!

O
O
Owner of WholesaleWarranties.net
US
Dec 24, 2012 12:56 pm EST

Hello Matth1,

I see that you have posted this complaint on many forums, and I am dedicated to responding to each of them, earnestly asking that you contact our company so that we may offer you a positive resolution to this issue. I have not heard from you yet, but see that you are still quite upset, and I would appreciate the opportunity to correct this. Without knowing your grandparent's names I am unable to locate them as customers, and therefore can not respond to any specific issue that they are facing. However, I want you to know that my team and I are here for you, and anxiously await your phone call, e-mail or reply so that we may learn the details of your issue and begin to work together to turn your negative experience around.

Please contact me by phone at [protected], or by e-mail to info@wholesalewarranties.net so that we may discuss this issue further. We await your reply.

Sincerely,

Jeff Shelton
[protected]
info@wholesalewarranties.net