Wiley
Reviews and Complaints

Your service is good but not the best. I think you should improve more for a healthier and successful business. I've been using Wiley for a while now, and while it has its merits, there are a few areas where it falls short.

Firstly, the website could use some work. It's a bit clunky and not very user-friendly. Sometimes it takes forever to load, and navigating through the different sections can be a real headache. It would be great if Wiley could invest some time and effort into making the website more streamlined and easy to use.

Secondly, the customer support could be better. Whenever I've had an issue or a question, it takes ages to get a response. It's frustrating to have to wait so long for assistance, especially when you're in the middle of something important. Improving the response time and providing more efficient customer support would definitely enhance the overall experience.

Another area that needs improvement is the content selection. While Wiley offers a decent range of resources, there are times when I couldn't find what I was looking for. It would be great if they could expand their collection and offer a wider variety of materials to cater to different needs and interests.

Lastly, the pricing could be more competitive. While I understand that quality comes at a cost, it would be nice to see Wiley offer more affordable options. Many other platforms provide similar services at lower prices, so it's something to consider if they want to attract more customers.

Overall, Wiley is a good service, but there is definitely room for improvement. With some tweaks to the website, better customer support, a wider range of content, and more competitive pricing, it could become a top-notch platform. I hope they take these suggestions into account and work towards making their service even better.

The same great products that we have come to love over the years! Nothin has changed, and that is a great thing. Why fix somethin when it aint broke! Wiley has been holdin it down with their amazin products, and they aint disappointin. I been usin their website, wiley.com, for a while now, and it's been a real game-changer for me.

First off, let me tell ya, the variety of products they offer is outstandin. Whether you're lookin for textbooks, journals, or research materials, Wiley's got ya covered. They cater to a wide range of subjects, so no matter what field you're in, you'll find somethin useful on their site. It's like a treasure trove of knowledge, just waitin to be explored.

One thing I really appreciate about Wiley is their user-friendly interface. It's simple and straightforward, which makes navigatin through the site a breeze. You don't gotta be a tech genius to find what you're lookin for. Plus, they got a search function that actually works! Ain't nothin more frustratin than tryin to find somethin on a website and endin up goin in circles. But with Wiley, you can easily find the information you need without wastin precious time.

Now, let's talk about the quality of their products. Wiley ain't messin around when it comes to deliverin top-notch content. Their textbooks are well-written, organized, and packed with valuable information. I've used their textbooks for my college courses, and they've been a lifesaver. The authors know their stuff and present it in a way that's easy to understand. It's like havin a knowledgeable teacher right at your fingertips.

Another great feature of Wiley is their online resources. They offer supplementary materials like practice quizzes, interactive modules, and study guides. These resources have been a tremendous help in my learnin journey. They reinforce the concepts taught in the textbooks and provide additional practice opportunities. It's like havin a study buddy who's always there to support you.

Lastly, I gotta mention the customer service at Wiley. They're prompt, friendly, and always ready to assist. If you ever have any issues or questions, just reach out to their support team, and they'll sort you out. It's refreshin to see a company that genuinely cares about their customers and goes the extra mile to ensure satisfaction.

In conclusion, Wiley is the real deal. Their products are top-notch, their website is user-friendly, and their customer service is on point. If you're lookin for reliable educational resources, look no further than wiley.com. It's a trusted source that'll help you ace your studies and expand your knowledge. Don't miss out on the opportunity to learn from the best. Wiley's got your back!

I recently made a purchase from Wiley, an online bookstore, and opted for their two-day shipping service. Unfortunately, I didn't receive any updates regarding the estimated delivery time, and now it's been a whopping three weeks and I'm still eagerly waiting for my book.

Let me tell you, this experience has left me feeling quite disappointed. I can confidently say that I will never, ever place another order with Wiley. The lack of communication and the excessive delay in receiving my purchase has truly soured my opinion of their services.

If you were expecting to download your book and view it without the Wiley book viewer, you'll be let down. There's a pesky 10-page printing limit, and you're forced to use their fancy book downloader. It's not great, honestly. I kinda regret not shelling out an extra $20 to get the good ol' physical book, like we did back in '95.

So, I wanted to buy this book online, right? But guess what? They didn't have the right course associated with the instructor. Can you believe it? After some digging, I finally found the book I needed and decided to pay for online access and a loose leaf version. Seemed like a good idea at the time, you know?

Well, on day 1, I was able to access the book just fine. But after that, it was a total disaster. The darn thing wouldn't load, no matter what I tried. I mean, I cleared my cache and cookies, updated my software, and even tried using different computers with different operating systems. But no luck, my friend. It just refused to cooperate.

And that's not all. When I tried to navigate the student resources, I had to update my password every single time. Like, seriously? Can't it remember my password for once? It's not that hard, right?

So, feeling frustrated, I reached out to my instructor for help. But guess what? No feedback. Nada. Zilch. Talk about being left hanging, huh? So, I thought, maybe the community could lend a hand. But all I saw were a bunch of questions with no answers. What a letdown, man.

Feeling desperate, I decided to create a claim and contact Wiley. But guess what? I haven't heard back from them. Not a peep. It's been two whole days, and I'm starting to lose my patience, you know?

I gotta say, this whole experience has been a major disappointment. I mean, I shelled out $165 for this book and wasted so much time already. And let me tell you, the online version sounded amazing. You know, being able to read, listen, highlight, and all that jazz. But it's all just theory, my friend. In reality, it's been a big fat letdown.

So, my advice to you? Look elsewhere if you can. Save yourself the headache and find a better place to purchase your books. Trust me, it's not worth the trouble.

I recently bought an ebook from Wiley and boy, was I in for a surprise! They didn't mention anywhere that I needed to download their Bookshelf app. If I had known that, I wouldn't have made the purchase in the first place. But hey, I guess it's my fault for not clicking on that little question mark that mentioned it. Lesson learned, folks! And to make matters worse, they have a strict "No Refunds" policy. Bummer!

So, I followed the instructions in the email and downloaded the app as they told me to. The email also said that I needed to create an account and enter a redemption code to access the book. Simple enough, right? Wrong! The app only lets you sign in if you already have an account. There's no option to sign up and create a new one. What a bummer! Now I'm stuck waiting for ages on the Bookshelf site's chat feature, hoping to get some help. But guess what? After all that waiting, I finally got a message saying they're too busy and I should just send them an email instead. Seriously, Wiley?

And here's the cherry on top: I can't even read the book that I paid a whopping $71.00 for! Thanks a lot, Wiley. I bet the hackers out there are having a field day with these books, but you're too busy blocking your paying customers (or should I say, ex-customers like me) from accessing what they've paid for. Great job, guys!

Oh, and let's not forget about their support page. When I tried to visit it, it asked me to log in. Fair enough, right? Well, when I did log in, it had the audacity to tell me that I was already logged in. Seriously, Wiley? Can't you give me any other options? Nope, it's just an endless loop of frustration.

Overall, my experience with Wiley has been a major letdown. They need to get their act together and make things easier for their customers. I mean, come on, Wiley! We just want to read the books we paid for without jumping through hoops. Is that too much to ask? Apparently, it is.