Woolworths’s earns a 1.1-star rating from 1447 reviews, showing that the majority of shoppers are dissatisfied with their purchases.
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i'm not happy as a regular customer as you let me down
I went to Woolworths yesterday to buy things for my function today, so now that I'm there I thought let me get dinner aswell, so I bought Schnitzel and salad and the rest of the things I needed for my function.Got home heat the chicken up and when we as a family sit down and eat, we dicover that the chicken is under cooked, FROM YOU GUYS, so I pop it quikly in the oven and make sure its done. My problem is I dont mind paying at woolworths as we all know the qaulity is very good cant compare, so I'm not happy as a regular customer as you let me down. I can expect this from other food stores but not woolworths.
unacceptable behavior by a large listed company
I have been to four Woolworths food department over the past 2 weeks, stores in Bedfordview, Eastgate, The Glen and Rivonia. I would request the cashier for plastic bags and the cashier will always fill them have way and ring up another bag. I will end up having 5 shopping bags half full, when all my shopping would have fitted into 2 plastic bags. This is not saving the environment at all. Which is contracting the statement by Woolworths that it cares for the environment.
Management should inform the Cashiers that the plastic bags should be filled before a new one is used.
Unacceptable behavior by a large listed company.
If you have a problem you should say something about it instead of anonymously complaining from behind your keyboard. You obviously could have done something about it. I agree with Dawniette. people like you can ALWAYS find something to complain about. Be considerate, some customers are really picky with packing so everything HAS to separated, like non-edibles, cold & hot and the weight has to be balanced. We can't just guess what you want.
God people like you piss me off
food poisoning
A couple of days ago my mother bought salmon from woolworths which gave her such severe food poisoning that she fainted in her bathroom and was knocked unconscious. She now has a broken hand, and a gash on her lip and head. She will also have to undergo an operation to put pins in her hand and may miss a trip to China she was due to go on this week. Two months prior to this I bought chicken at woolworths and when I opened the package that night, it was clear from the smell the chicken was rancid. I took the chicken back the next day and complained. How many people will have to be poisoned before woolworths does something about their obvious lack of food hygiene?
The complaint has been investigated and resolved to the customer’s satisfaction.
on monday the 18th of july 2016 i purchased 1 kilo of your chicken drumsticks. when i got home i went to separate and bag them up, there was a very strong odour coming from the bag smelling of prawns or some other seafood, cross contamination is the big concern i have, and i am hoping you will address this issue, before someone gets seriously ill ... i have a child that is allergic to all seafood, so there needs to be action taken in this matter ...
missus went shopping today and decided to go to Woolworths in Waikerie (100km round trip) bought STEAK . Toughest fattest steak iv'e ever seen. The dog even turned her nose up at it. DISGUSTING
Last Friday bought a lettus and buy monday it was rotten all the way through the same thing happens all the time I would go and buy some fresh food and have to chuck it out Go and complain and nothing happens cheaper for me to drive 100 km to a coles store than to shop with you
Dear Woolworths
On Wednesday 19/08/2015 I had for lunch a small tub of Woolworths home brand Low Fat Soup Home Style Lamb & Barley the expiry date was to the 28th August 2015.
Upon having this for lunch I noticed straight away after eating it, my belly started disagreeing with it and stomach pains started to come on and from midday to 3:30pm finish work I was in such a bad state and witnessed by my current employer.
Driving home was a very painful experience. After arriving home I tried to shower as best I could and then tried to sleep it off but instead I found myself only to start vomiting and this went on threw the night until I couldn't take the pain any longer and call my friend to take me to the hospital the time was 10.30pm in the evening 10 and a half hour of agonising abdominal pains and constant vomiting.
On arrival to Royal North Shore hospital I was immediately taken care of after giving them information of my condition, A dose of morphine, 3 drip bags and 4 hours later the pain started to stop and then I was released from hospital.
Was unable to work the following day because of belly pains and lost a days income, plus medical expenses for medication and the time my friend brought me to the hospital waited for me and then drove me home safe, I would like very much to be compensated for this total unnecessary inconvenience and the pain and suffering of this whole ordeal
Total expense's
1 Days Labour $400.00
Medication $200.00
Friends Help $750.00
Pain and Suffering $8.650.00
Total $10, 000.00
Regards
Philip J Kauta
email philipkauta@yahoo.com
I bought a piece of SaddleTail Snapper from Woolworths today. The Snapper Looked nice and Fresh and was $28/kg. I cooked it for dinner tonight for my partner and I. I must admit, I thought it didn't smell quite right as I removed it from the wrapping. The fish tasted absolutely horrible and we threw it away. I'm not one to complain, but this was very disappointing. I paid good money for a nice piece of fish and we are now both quite ill.
customer safety not important to woolworths
On Monday 24th August at 4.45pm, I was shopping at Woolworths in Constantia Village when a ceiling board fell and landed right next to me. If I hadn't moved out of the way, I would have been seriously injured. The shoppers around me were horrified and the maintenance manager just apologised and removed the board. I reported the incident to the manager, Clive Goodman who apologised but didnt take my details. He advised me that he had requested signage from Head Office the previous week to 'apologise to the customers for the inconvenience caused by the construction work.' The store has been under construction since June 2009 and it still doesnt have signage in place warning customers that 'they are entering at their own risk' or that 'their safety cannot be guaranteed'. I explained to Clive Goodman and the manager of the store who phoned me on Tuesday 25th, that that was a breach of safety regulations and that Woolworths' customers have a right to be warned about their safety when shopping at the store. I also lodged a complaint with Head Office on Tuesday 25th, ref no [protected]-[protected]. To date, there has been no feedback and the signs have still not been erected at the store.
girls who work there behave as if they are doing you a favor
I went to Woolies Sandton on Saturday to exchange my purchase. I was with a friend and got to customer services and qued. Assistant T. Mamabolo didn't bother to tell me to come through I had to ask her, ok do you think a simple 'HOW CAN I HELP YOU' would come out of her mouth? No I started explaining because I realised madam fifi aint going to ask. She did...
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Overview of Woolworths complaint handling
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Woolworths Contacts
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Woolworths phone numbers1800 000 6101800 000 610Click up if you have successfully reached Woolworths by calling 1800 000 610 phone number 28 28 users reported that they have successfully reached Woolworths by calling 1800 000 610 phone number Click down if you have unsuccessfully reached Woolworths by calling 1800 000 610 phone number 43 43 users reported that they have UNsuccessfully reached Woolworths by calling 1800 000 610 phone number7%Confidence scoreWoolworths Online1300 767 9691300 767 969Click up if you have successfully reached Woolworths by calling 1300 767 969 phone number 15 15 users reported that they have successfully reached Woolworths by calling 1300 767 969 phone number Click down if you have unsuccessfully reached Woolworths by calling 1300 767 969 phone number 14 14 users reported that they have UNsuccessfully reached Woolworths by calling 1300 767 969 phone number13%Confidence scoreWoolworths Supermarkets1300 655 0551300 655 055Click up if you have successfully reached Woolworths by calling 1300 655 055 phone number 1 1 users reported that they have successfully reached Woolworths by calling 1300 655 055 phone number Click down if you have unsuccessfully reached Woolworths by calling 1300 655 055 phone number 4 4 users reported that they have UNsuccessfully reached Woolworths by calling 1300 655 055 phone numberWoolworths Petrol1300 101 2341300 101 234Click up if you have successfully reached Woolworths by calling 1300 101 234 phone number 1 1 users reported that they have successfully reached Woolworths by calling 1300 101 234 phone number Click down if you have unsuccessfully reached Woolworths by calling 1300 101 234 phone number 0 0 users reported that they have UNsuccessfully reached Woolworths by calling 1300 101 234 phone number50%Confidence scoreRewards, Insurance & Credit Cards1800 641 4971800 641 497Click up if you have successfully reached Woolworths by calling 1800 641 497 phone number 0 0 users reported that they have successfully reached Woolworths by calling 1800 641 497 phone number Click down if you have unsuccessfully reached Woolworths by calling 1800 641 497 phone number 4 4 users reported that they have UNsuccessfully reached Woolworths by calling 1800 641 497 phone numberTrolley Tracker1300 665 3861300 665 386Click up if you have successfully reached Woolworths by calling 1300 665 386 phone number 10 10 users reported that they have successfully reached Woolworths by calling 1300 665 386 phone number Click down if you have unsuccessfully reached Woolworths by calling 1300 665 386 phone number 12 12 users reported that they have UNsuccessfully reached Woolworths by calling 1300 665 386 phone numberBusiness+61 288 850 000+61 288 850 000Click up if you have successfully reached Woolworths by calling +61 288 850 000 phone number 8 8 users reported that they have successfully reached Woolworths by calling +61 288 850 000 phone number Click down if you have unsuccessfully reached Woolworths by calling +61 288 850 000 phone number 5 5 users reported that they have UNsuccessfully reached Woolworths by calling +61 288 850 000 phone number23%Confidence scoreWoolworths Group
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Woolworths emailscustomer_service@woolworths.com.au100%Confidence score: 100%Support
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Woolworths address1 Woolworths Way, Bella Vista, New South Wales, 2153, Australia
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