Woolworths South Africa review: Horrible service

My wife and I had the most horrible service when shopping at woolworths waterstone village in somerset west on sunday 29|03|2020. My wife noticed that the pizzas were marked down with a discount if you purchase two. We are muslim and could only buy the margarita pizza and could only find one. We took it and later got to the till where I asked the cashier to call a supervisor so I could get my discount. The cashier called a lady, I explained my predicament and I could immediately sense that this lady was in a fighting mood. She had a stinking attitude to say the least, she walked off telling us to wait, came back with about six different pizzas to show me I could purchase any other two, again I had to make her aware that I could not eat those after standing at the till for 9 minutes. I asked her what your policy is in regard to such a problem, she very rudely told me that you don't have a policy for that. I then asked this supervisor whom I believe her name is beatrice to call a manager. She walked of and came back 4 min later. As the two of them came towards us I could see that beatrice was filling the manager in on the situation. When I explained my situation to the manager I could see he has made up his mind already. I also told him how I was treated by the supervisor and how long I spent in the store trying to sort out this issue, he was not interested. Instead he got into an argument with me in front of dozens of customers. He then picked up a pamphlet telling it says while stock last. I told him that I never shopped from a pamphlet and asked him to go to the fridge where the pizzas was, so I could show him that there was no such info there. I then also asked the manager what the store policy was regarding this issue, and he told me you had none. This manager then became extremely rude and aggressive when I asked him to write down his name, and shouted at me that I could write it down while pointing to his name tag. I took my phone and snapped a pic of his name thembelani bam. I decided to end it as I have already spent roughly 15 to 20 minutes trying to get help. We are flabbergasted and utterly dismayed that a company like woolworths can have management treating their customers in this fashion. I'ts really a shame. We are totally disgusted