Hello,
I am writing to express my extreme dissatisfaction and concern regarding an incident that has taken place without my consent. I recently discovered that a background check was conducted on my behalf by WFG Canada Compliance, initiated from the email address
[protected]@transamerica.com for the purpose of obtaining a licensing agent position. To my astonishment, I was charged $157.50 for this unauthorized transaction, and the payment was processed using the email address madhan.[protected]@gmail.com, associated with the name Madhava Rao Bheesetti.
I want to emphasize that at no point did I provide any form of authorization or consent for this background check or the subsequent transaction. This unauthorized action not only violates my privacy rights but also raises serious concerns about the security and confidentiality of my personal information.
I kindly request the following actions to be taken immediately:
1. **Cancellation of the Unauthorized Transaction:** I urge you to cancel the transaction of $157.50 that was made without my consent. This charge is unwarranted and should not have been processed without my explicit permission.
2. **Cancellation of Background Check:** Since I did not initiate or consent to any background check, I request that the background check conducted by WFG Canada Compliance be canceled immediately. My personal information should not be used or accessed without my explicit permission.
3. **Resolution of Dispute:** As I was previously advised, I would appreciate clear guidance on how to proceed with disputing this unauthorized charge. I am eager to resolve this matter promptly and regain control over my personal and financial information.
4. **Investigation and Accountability:** I expect a thorough investigation into how this unauthorized action occurred in the first place. It is imperative to identify the responsible parties and take appropriate action to prevent such incidents in the future.
I emphasize the urgency of addressing this issue promptly. The unauthorized transaction and background check have caused me significant distress and concern. I trust that you will take this matter seriously and handle it with the urgency and professionalism it demands.
Please acknowledge the receipt of this complaint at your earliest convenience and provide me with clear steps on how you intend to rectify the situation. I can be reached at [protected] to discuss this matter further.
I appreciate your immediate attention to this pressing matter.
Sincerely,
Madhava rao Bheesetti