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CB Dating Services SugarDaddyForMe.com Won't reply to my cancellation requests
SugarDaddyForMe.com

SugarDaddyForMe.com review: Won't reply to my cancellation requests 13

N
Author of the review
11:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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I have been cancelling with these guys for three weeks now in their policy it says that they will process it with 24-72hours. I have been looking on-line about this issue and a Lot of people are getting scammed the same way. I really need my money and for them to stop my account Today. I just don't understand it.

Update by Num1diva23
Oct 12, 2012 5:34 am EDT

I absolutely do not feel comfortable giving whoever you are my password how will giving you my password be any different then just having my information via my login. please explain. going through this with you guys has been horrific i am going to continue making copies of Everything interacted with u guys nsane. by the way num1diva23 Is my login name. cancel please

13 comments
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S
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SugarDaddyForMe
Miami, US
Oct 08, 2012 11:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello Num1diva23,
I understand that you are upset and we are sorry that you are experiencing problems with our website and service. As I mentioned on the other review site where you posted the same issue, if you can provide your username or password I can contact our Support Team to clarify the situation.
Thank you,
SugarDaddyForMe.com

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InBC
Coquit, CA
Oct 17, 2012 9:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hey SugarDaddyForMe.com
I too am tired of the way you do business. When we try your site and then cancel within the time set by you, we expect to not be charged. You are totally scamming a lot of people. Check all you cancel notices and do the right thing...quit the fraud.

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SugarDaddyForMe
Miami, US
Oct 22, 2012 2:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi,
@Num1diva23, I forwarded your message and your username again to our support team and expect everything to be settled in the shortest time possible. I sincerely apologize for the inconvenience.
@inBC, I am sorry you feel that way and apologize for any issue you might have had with our website. I assure you that SugarDaddyForMe.com is not a fraudulent site and we are working hard in order to fulfill in a timely manner the requests of all our members.

I wish both of you a nice day.

Thank you,
SugarDaddyForMe.com

S
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Sugardaddyforme.com CS
Chepachet, US
Oct 22, 2012 8:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

@Num1diva23 billing to your account has been canceled. Confirmation of your cancellation has been emailed to you. I do apologize for the delay in handling your request.
@inBC SugarDaddyForMe.com is not a fraudulent site. If you have a particular issue that we can assist you with, please email our site director directly at kasaundral@live.com.

Thank you,
Sugardaddyforme.com
Customer Service

J
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Jame917
Bathurst, CA
Dec 19, 2012 11:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I know exactly how you feel. I believe the same thing is happening to me and it's ridiculous. I have sent a msg to their site director directly but have had no reply and my subscription remains active. I would not recommend this site to anyone, poor customer service and it seems you have to fight with them just to simply have your subscription canceled.

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Sugardaddyforme.com CS
Chepachet, US
Dec 19, 2012 11:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello Jame917,
I understand that you are upset and am sorry you are experiencing difficulties using our site. If you provide me with your login name, I will be able to research and resolve this for you.
Thank you,
Sugardaddyforme CS

J
J
Jame917
Bathurst, CA
Dec 20, 2012 8:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Id 3606592 (James917)

S
S
Sugardaddyforme.com CS
Chepachet, US
Dec 20, 2012 9:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello Jame917,
Billing to your account has been canceled. Confirmation of your cancellation has been emailed to you. I do apologize for the delay in handling your request.
If I can be of further assistance, please reply to the confirmation email, so it comes to me directly.
Thank you,
Sugardaddyforme CS

S
S
Sugardaddyforme.com CS
Chepachet, US
Dec 20, 2012 9:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi James917,
Billing to your account has been canceled. A confirmation has been emailed to you. If you require further assistance, please reply to that email to contact me directly.
Thank you,
Sugardaddyforme CS

L
L
lofas
US
Dec 21, 2012 12:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Same problem, no response to cancellation requests for over a month and credit card charged. I have disputed the most recent charge but still have not heard from them. I emailed kasaundral@live.com with my user name...let's see if that works.

S
S
Sugardaddyforme.com CS
Chepachet, US
Dec 21, 2012 12:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello lofas,
I understand that you are upset and am sorry you are experiencing difficulties using our site. If you provide me with your login name, I will be able to research and resolve this for you.
Thank you,
Sugardaddyforme CS

K
K
kgomez325
Abilene, US
Jan 02, 2013 10:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

SAME EXACT thing is happening to me. I demand a refund of $107.70 which was for TWO Months of 53.85 even though I emailed them on the SECOND day of my "free" trial. I plan on reporting them to BBB, FTC and whoever else I can. I also plan to put this information on as many review websites that I can find. Oh and Sugardaddyforme CS, if you're reading this, my user name is kgomez325. Please look into this for me. THis is ridiculous.

S
S
Sugardaddyforme.com CS
Chepachet, US
Jan 03, 2013 12:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello kgomez325,
Billing to your account has been canceled. The charges on your account have been refunded. Confirmation of your cancellation has been emailed to you. I do apologize for the delay in handling your request.
If I can be of further assistance, please reply to the confirmation email, so it comes to me directly.
Thank you,
Sugardaddyforme CS

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