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New Vitality

New Vitality review: rude email support 42

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12:36 pm EST
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Beware of young again products! You wouldn't believe the rudeness of roger mason, a so-called "natural health researcher." he has no proof of being a medical doctor in nutrition, nor the license to prescribe natural supplements whatsoever. Their is also no phone number for this company, so where's the proof it's legitimate?

After I visited www.youngagain.com and read roger's many articles on nutrition, making claims that are so far fetched it's unbelievable, I sent an email to [protected]@youngagain.com. Watch out for some anger if you send him an email, people! I could not believe how rude and mean this man was. He said things like, "you're an arrogant #," and, "we don't want your business," and other very crude things. Wow! All I did was ask some basic questions on the legitimacy of his claims, and he blows up on me like a hot-air balloon!

I'm glad I did my research on young again and roger mason before purchasing any of his "supplements!" if I did, I would probably be dealing with a lot of hassle right now in regards to order status, payment type and so on. So please, do your research before dealing with any company, because you never know if they could be phonies and scams!

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Kathi Kowal
US
Mar 22, 2016 5:49 pm EDT

A few years ago, when I was very confused about bio-identical hormone therapy, I responded to one of Roger Mason's product advertisements directly, to ask his opinion, never thinking I would get a personal response. I was pretty surprised when I did, and I have to admit, it was pretty "spunky". He seems a little agitated, and the feeling I got from his response was that he probably gets tired of hearing from stupid people who think they know what they are talking about, when in reality they either have it wrong or they know nothing at all. He is "off putting", and you have to be really persistent and thick skinned if you want to keep a correspondence going long enough to learn anything. I wish it were otherwise, because I have had some questions that were very important to me to get to the bottom of an ongoing (20 years) health situation with my son. He's probably just moody, and he's certainly a smart man, he just hasn't been gifted with enough patience to impart his wisdom. I would say he does not teach, he lectures, and those lectures read like a rant. And, when he tells you that you don't know what you are talking about, he doesn't help you to learn what you may be desperate to learn. So, I think he is missing a great chance to impart his wisdom but he is damned by his own impatience with the people who are, sometimes, desperate to learn. I still buy his products, though...!

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camboyle
East Melbourne, AU
Jun 24, 2022 8:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've bought supplements and creams from Young again for about 10 years. They offer really good products many unavailable in Australia and even with the weak Aussie dollar the price is better than even say chemistwarehouse. I had one minor issue over ordering DHEA with Roger but it was resolved and was just a rational conversation in the end.

  1. New Vitality Contacts

  2. New Vitality phone numbers
    +1 (800) 943-6465
    +1 (800) 943-6465
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    Customer Service
    +1 (888) 997-2941
    +1 (888) 997-2941
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    Sales
  3. New Vitality emails
  4. New Vitality address
    95 Executive Drive, Suite 14, Brentwood, New York, 11717, United States
  5. New Vitality social media
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    Nov 20, 2024