Sasol reviews and complaints 1
View all 116 complaintsSasol - Contaminated diesel from Sasol lavender in Pretoria North
On Friday the 30th of October 2020 my truck poured diesel in Pretoria Sasol Lavender, the fuel was badly contaminated with dirty water for R7800 on two tanks,
I poured diesel to go and load In Lichtenburg in North west, the truck drove all the way to the loading site on its it started to jack a bit but my driver had to continue because it was carrying customer's load, it drove for about 600 km then it lost power it had to be pulled by a breakdown truck to destination, to cut the story short four cylinders stopped working and I have to recondition the cylinder head, total cost of R36000 + towing costs,
I call the manager of the garage at first He said we I must send him the proof that I purchased diesel with them, he also told me that they did the tests and they found no water there, but he said I must go to the garage so that we can speak and try and resolve the issue yet he says there is no water, thus he is refusing to pay
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