Menu
For Business Write a review File a complaint
CB Oil and Gas Sasol 303 Lavender Rd, Annlin, Pretoria, Gauteng, 0182, ZA
Sasol company logo
Sasol
reviews & complaints
Sasol company logo

Sasol

303 Lavender Rd, Annlin, Pretoria, Gauteng, 0182, ZA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
U
8:12 am EST

Sasol - Contaminated diesel from Sasol lavender in Pretoria North

On Friday the 30th of October 2020 my truck poured diesel in Pretoria Sasol Lavender, the fuel was badly contaminated with dirty water for R7800 on two tanks,

I poured diesel to go and load In Lichtenburg in North west, the truck drove all the way to the loading site on its it started to jack a bit but my driver had to continue because it was carrying customer's load, it drove for about 600 km then it lost power it had to be pulled by a breakdown truck to destination, to cut the story short four cylinders stopped working and I have to recondition the cylinder head, total cost of R36000 + towing costs,

I call the manager of the garage at first He said we I must send him the proof that I purchased diesel with them, he also told me that they did the tests and they found no water there, but he said I must go to the garage so that we can speak and try and resolve the issue yet he says there is no water, thus he is refusing to pay

Read full review of Sasol
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.