ZestAds
Reviews and Complaints

On july 21, 2019 I ordered the slim patch magnetic patch with hopes of some help in reducing extra weight. I purchased 4 boxes for $125.97 along with a warranty for $4.95 for a total of #135.87. the transaction id is 5po36510v2780122m. it took close to a month to arrive and when it did all four boxes were very crushed being packaged in nothing more than a vinyl envelope. however, the bad condition did not seem to matter to the product as they are just patches in cellophane wrappers. I gave the product a fair shake for a month and nothing happened except the redness on my stomach from daily applying and pulling off the patch. I want to return the remaining patches and be reimbursed for my $135.87 as the product did nothing for me and I paid for the warranty. please give me information as to how to proceed with the return and refund. I 79 yrs of age and am technologically challenged and do not have the equipment to send you documents of my product receipt or paypal transaction but if given a mailing address, I can make copies and mail them to you. thank you, carol d. santacroce 25 elmer street, new haven, ct 06512 email address: [protected]@sbcglobal.net

I have not received the product and do not want these products. If I do receive the product I will not accept it, it will be returned to sender. I am making this clear as I can I do not want the Perfect Back, Perfect Back Disc or the warranty, Cancel all and return my $66.45 and $71.87 American money back to my bank account through PayPal.
Thank you. Janie Sargent, 1062 Canton St NW, Palm Bay, Florida 32907

I made this purchase for $65.85, on August 26, 2019 and still haven't received my order yet, even though, I paid for expedited shipping, as advertised. It's on my bank statement, as follows:

ZESTADS LIMITED IAT 190826 (date of transaction)
[protected]

I am a patient, living with MS, I saw the advertisement, and immediately thought of relieving the discomfort I occasionally have.

Mar 29, 2019 22:12:58 PDT Transaction ID: 8GT270104X247230R Merchant ZestAds Limited
$47.92 USD Buy 3 Free 2 Sets (30 Pcs) - Diabex Patch -$4.95 USD Warranty Total $52.87
PAYPAL "SHOPONLINE" Payment sent to cs@gotagher.com Payment sent from [protected]@esdiaz.com Funding Sources Uses (Total) Visax-5114
Received in the mail: From Robim WANQUAN ZHENG RUINIAO, GONGYEYUANQU, PINGYANGZIAN WENZHOUSHI, ZHEJIANSHENG 325400 Phone 15158040901

Jun 2, 2019 17:12:20 PDT Transaction ID: 9A576151RH222621G
You sent a payment of $31.90 to ZestAds Limited (cs@gotagher.com)
[B2F1] HPS-134-03 [NailFresh Regen Bio-Pen] Value $31.90
same PAYPAL information
Jun 2, 2019 17:12:46 PDT Transaction ID: 25F98243T8837553H - Merchant Zest-Ads Limited (cs@gotagher.com)
[B5] HPS-134-05 Nail Fresh (Monthly #1) Value $27.85
same PAYPAL information
Received in the mail - 2019=06-23 ]B5] HPS-134-05 NailFresh (Monthly #1) Tel: 82-2-2662-8851 HYT 208, 246 HANEUL-GIL, GANGSEO-GU, SEOUL, KOREA (HUBNET) ZIP 07505 REP. Of Korea www.alivava.com CHINA

Jul 2, 2019 00:14:27 PDT Transaction ID: 5KG63686RF0701715 Merchant Zest-Ads Limited (cs@gotagher.com)
[B5] HPS-134-05 Nail Fresh (Monthly #1) Value $27.85
same PAYPAL information
Received in the mail - 2019-07-23 [B5} HPS-134-05 NailFresh (Monthly#1) Value $27.85 TEL: 82-2-2662-8851 HYT 245 HANEUL-GIL, GANGSEO-GU, SEOUL KOREA (RETURN TO SEOUL IPO) HUBN ZIP 22381 REP. OF KOREA www.alivava.com CHINA

Aug 2, 2019 00:12:29 PDT Transaction ID: 27X529823G323174D Merchant Zest-Ads Limited (cs@gotagher.com)
[B5} HPS-134-05 NailFresh (Monthly#1) Value $27.85
same PAYPAL information
Received in the mail - 2019-08-25 HPS 134-05 NailFresh (Monthly #1) Value $27.85 TEL: 82-2-2662-8851 HYT 245 HNEUL-GIL, GANGSEO-GU, SEOUL KOREA (RETURN TO SEOUL IPO) -HUBN ZIP 22381 REP. OF KOREA www.alivava.com CHINA

I did not notice this was a monthly mailing. I do not recall seeing these in any information posted by this company. By Aug 2, 2019 I had tried to contact ZestAds Limited two times asking for a cancellation. I usually keep very good records and cannot locate these emails. All packages received remain unopened.

Aug 13, 2019 after contacting PAYPAL they sent me the following email:ello Sharon Vincent,
This email confirms that you have cancelled your billing agreement with ZestAds Limited. No further payments will be made from your PayPal account to this merchant. If you have any further questions about the agreement, or wish to reinstate it, please contact ZestAds Limited directly.
Sincerely,
PayPal

Obviously PayPal could get through to them. However they did not give me a return address in the US for these packages which I requested.

Beginning Aug. 13, 2019 I disputed these charges with PayPal. Your PayPal case PP-D-[protected]
Your PayPal case PP-D-[protected] Your PayPal case PP-D-[protected] Your PayPal case PP-D-[protected]
Your PayPal case PP-D-[protected] - Each case was denied by PayPal and cannot be reopened. Now I am out $168.32 and have no options left to me to return these packages and get my money refunded.

I have also seen a Podiatrist, Dr. Hong in Eugene, OR and she confirmed that I do not have a fungal infection in my toes.

Any help you can render would really be appreciated. Thank you. Sharon Vincent, 1924 S. 4th St., Cottage Grove, OR 97424 Phone [protected] Please leave a message.

Zestadd. Limited has taken my money and have not acknowledged my order. I stupidly ordered this hoping to loose weight, but obviously it is a scam. I have paid with paypal. I have emailed asking for my money back but have not had a reply. I ordered on 27/08/2019 but never got confirmation of order, which most company s do. I have emailed through paypal but still they have not replied. I hope you can help me get my money back. (agnes mcconnachie)

Like many of the complaints already listed on this page I believe that I am a victim of similar practices. I did not receive my product at all and was charged two seperate transactions totaling $160.oo upwards. I propose since it appears that ZestAds does not believe in customer service seeing that there are 120 complaints with zero being resolved, we have to get this site banned from facebook. Please anyone else who comes to this site to complain take your complaint to Facebook since obviously that's one of their main platforms to advertise.

I purchased as I had hoped it would help with weight loss as advertised. I did not expect miracles, just a little added help.
It advertised with a money back guarantee. So I thought, okay I give it a try.
Only there is no return information provided and the entire packaging is in Chinese or similar language.
I searched but could not obtain the info necessary so I disputed the product through PayPal.
I should have taken photos of my bleeding belly but did not and I'm not going to wear them again just to produce proof.
The adhesive is way too strong, it rips off skin and creates open soars.

I ordered [B3F2] PON-839-05 FitPatch™(50Pcs) on August 28, 2019. My PayPal account was charged USD $42.80 and I received a receipt of the charge from PayPal. I have never received any shipping information or correspondence of any kind from ZestAds, nor have I received the product. The PayPal transaction number is:
Transaction ID: 9FJ44540FF787023E
Please send shipping information on my order.

Thank you,
V. Perkins

On Aug 5, 2019 I ordered a pair of Digital Hearing Amplifier Aids Order # OA13D23D3C I received them about a month later. I have small ears and they are to large for me I am not satisfied with them and want to take advantage of the 100% Satisfaction Guarantee and return them for a $276.95 and $27.95 Warranty refund and an address to ship them to.

Thank you
William Giles

Dear Team,
I have ordered Cellux - Anti-Cellulite Japanese Infused Pants - BLACK / M from FB ads, payed through PayPal, never received the product or even order confirmation, only an email confirming transaction trough PayPal.

Shipping details
The seller hasn't provided any shipping details yet.
Please, get back to me asap.

Regards,

Kateryna
[protected]@gmail.com

I ordered a shower head with replaceable cleaning balls. Also ordered was 5 sets of the
replaceable balls. Payment was made through PayPal. I received the shower head but not the replaceable balls.I would appreciate you looking into this matter at your earliest convenience.
Regards Tom
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

I saw an ad for an inflatable perfect posture device that stretches the cervical vertebrae, it was advertised on Facebook. What I received was not a device at all, it was only a thin piece of material with Velcro on the ends, and it wasn't even long enough to go around a person's arm, much less a neck. I want my money back! PayPal rejected my claim because I didn't have an invoice or anything that came from the seller. They conveniently did not provide me with an email, a phone number, a website, or any way at all to contact the seller. This is a scam!

I ordered these patches from a FB ad, I want to cancel because they are inferior in quality and have no English instructions .They keep keep sending them monthly and charging charging my pay pal account $20/ month. I have requested cancellation, but I get no response.Please cancel and refund $40 for unwanted shipments. I am very frustrated at this process and will report it as a scam

I tried to order 1 of these items using PayPal and the website said the transaction failed. I tried once again to order 1 item ( $20 was the advertised price) the second time it showed the transaction failed. I canceled out of the site and a few moments later a charge for $80.90 appeared on my PayPal account! I contacted Paypal they assured me they would look into this for me. Nothing happened. Three weeks later, I received a small bag containing 10 of the items I was DIDN'T order because I was told the transaction failed. I tried then to contact the seller and was told they only did the shipping and had no customer service information to help me. I just want to return these 10 unordered items for a full refund and can get no help doing this. This company has MANY COMPLAINTS, I will never order from them again, nor will I use PayPal because they were of no assistance either. Very discouraged by both companies. Zestads limited should be investigated for fraud!

You have charged my account for the last few months, I have ordered nothing, I have received nothing I have started a dispute through my bank, please remove my information from your records and send confirmation to [protected]@aol.com. Thank you for your assistance, I am 80 and can not afford these charges. If you need additional information please advise me at [protected]@aol.com as soon as possible

I dispute this order (actually handled as 2 separate orders).

The final offer I responded to was a form of bait-and-switch. The offering language did not indicate that the offer was a supplement to my original order. It appeared to be an exchange or replacement for my original order.

Originally, I ordered 1 pair of insoles for $38.99. Then a screen came up offering 4 pairs for a lower price. I responded with a "not interested" and then a screen came up offering the 4 pairs for an even lower price of $62.99. That seemed like an excellent offer, instead of my original purchase, but NOT in addition to it.

I was billed for 5 pairs of insoles in two separate orders, at a total cost of $106.93. That is FAR from what I wanted and from what I thought I was ordering.

I want to either cancel the whole order, or only purchase the one I originally ordered. I certainly do not want 5 pairs of this product.

Please help me achieve either of those goals, and especially to cancel the extra 4 pairs of insoles that were the bait-and-switch deceptive language offer.

Many thanks!
Karla Kizzort

I purchased a wearfit watch and it only worked for 4 days. I want a refund. I will send it back to you if I had an address. All my watch is doing now is flashing a green light in the back of it. It is not communicating anymore at all. The screen is black.

Purchase details from Paypal B1 HG-317-RED-01Life BIt
transaction 3FY74588Y28570312

If I dont hear from you soon. I will go to the better business bureau. I am so disgusted
Sandra Smiling
[protected]@gmail.com

Transaction ID 31U76254D4013993M

On Aug 12, 2019 the hearing aid was shipped UPS Confirmation LT977210708CN. I received it Aug. 14, 2019. EVERYTHING IS IN CHINESE. EVEN THE INSTRUCTIONS ON HOW TO OPERATE IT. I CANNOT FIGURE IT OUT AS IT DOESN'T INCLUDE PICTURES. I WANT TO RETURN IT AT NO CHARGE TO ME BUT CANNOT CONTACT THEM. HOW DO I REACH THEM?

MARILYN PUM

On August 15 I received an email indicating that my order of August 9th had been shipped. There was a tracking number in the email, but this number has never been registered with the shipping company. I sent 3 emails to no avail. Finally I filed a dispute with PayPal. Suddenly I received an email stating that my order had shipped and providing me with a tracking number. It's different from the number that I was sent on August 15th, and according to the shipping company, the items were not shipped until August 23rd. This is a bait & switch. This is not acceptable. I don't believe that any package was sent to me. The shipping company does not identify in any way where the package is addressed. This is a scam.

I bought an acupuncture pressure mat from Zestads through PayPal. I have emailed the company several times but no reply. I was not at all happy with the product, it's made from flimsy poor quality material and the mat is a lot smaller than advertised. I want to return the mat and get my money back. They won't answer my emails, what can I do to get through to them?