ZestAds
Reviews and Complaints

I tried to order 2 device alarms for my children. After I looked at the item, I was looking to see how I choose a color and it actually submitted. I was trying to review the order. Then it showed I was charged 2 times. I emailed them immediately to cancel my order. I emailed PayPal to cancel payment. I realized I had been scammed when I tried to email the seller and the email address was not deliverable. I also tried to open the website to contact them and it kept taking me to a survey for a free vacation. I wanted to cancel my 2 orders that I did not approve. I believe there was a glitch and it submitted. PayPal cancelled my first order and I was refunded but my second order has not been canceled or refunded. It's for qty 18! I was charged $118.65 for 18 alarms all in pink. I do not want them and I received them yesterday. It feels virtually impossible to get in touch with anyone regarding my issue. I have emailed many times and never getting any help.
I want to return the items and I want my money back please.

buy online the following product and I have not received it on July 18, 2019 and I have not received any comments or information on when I can receive the product
Could you please tell me when I can receive the purchased product?

Transaction ID: 13E81434GC157294A
 
Hello, Willebaldo Ramirez:
You have sent a payment in the amount of $ 142.94 USD to ZestAds Limited
(cs@gotagher.com)

This transaction may take a few moments to appear in your account.
Commerce
ZestAds Limited
cs@gotagher.com
Instructions for trade
He has not given any instructions to the seller.
Shipping Address
Willebaldo Ramirez
Felix Cantu Lozano 645
Colonia Villasol
Apodaca, NL 66635
Mexico
Shipment details
The seller has not yet provided shipping details.
Description Price per unit Quantity Amount
Buy 10 Free 10 Sets (120 Pcs) - Diabex
$ 142.94 USD 1 $ 142.94 USD
Subtotal $ 142.94 USD
Total $ 142.94 USD
Payment $ 142.94 USD
The charge will appear on your credit card statement as «PAYPAL * SHOPONLINE»
Payments sent to cs@gotagher.com

On july 11th I ordered some teeth whitener from this company from my cell phone. They charged $22.94usd to my pay pal account, but I never got a confirmation for the order. After looking them up on google, I find out they're from hong kong! And have so many complaints against them it's scary.
Pay pal just accepted the charge and said it's too late to stop payment, but to go to the supplier. Yeah, right... How the heck do I reach them in hong kong?
I don't know what to do. Please help
Marion priest

Order no 38OBC00DF5

Item was ordered 18 June and I have not received it yet... Was there a problem with the order? I have not received any communication from you regarding the order.
Can you advise time of arrival or send out a replacement. You haven't yet specified whether you dispatched my phone charger or if I am likely to receive a replacement.
Please advise.

Regards

P.Robinson.

*** I appreciate you keeping in touch with me but when you ask for more information, could you possibly be a little more specific - The option for photo/video? I would provide if I had something to take a photo or video of. Hopefully there should now be enough information for you***

Zestads / pet gentle offer - extra screen flash offered 2 for 1
United Kingdom
Add a Comment
On the July 2nd 2019 I saw an advert on Facebook for Pet Gentle and thought that could help someone I know, so I ordered one. Went through the payment process, and then a screen appeared offering 2 for 1.
Transaction ID 6PL40469XT58447B THE ONLY PURCHASE DETAIL IS [B1}-PL-288-01
Transaction53s2525wf3714715 [B1}-PL-288-01 (UPSELL 2)

I have not received my product . Takes too long for delivery. Bad customer service with waiting for the product.

On the 8th July 2019 I saw an advert on Facebook for Pet Gentle and thought that could help someone I know, so I ordered one. Went through the payment process, and then a screen appeared offering 2 for 1. Thinking that a good deal I will go for it.
BIG MISTAKE !
On checking my Paypal account they had taken $24.95 USD along with the first amount $30.90 USD. On close inspection it said 'Pre-approved Payments'. Even more unhappy now ! I immediately cancelled this Pre-approved Payments to prevent any further unauthorised monies going out.
On trying to do a dispute through Paypal, the option of a zero amount was not available. So I had to send a separate email, and paste over the details.
To say I am not happy is a understatement. Obsolutely fuming !

BUYER BEWARE … OR DON'T BUY IT !

I paid for these on my PayPal account on 18/06/19 and it is now 10/07/19 and have not received them. Is this a scam. I would like an immediate reply I paid $27.97 for this product and as I live on disability can't afford to loose this amount of money. I would like a refund of my money right away. This is absolutely not acceptable. If I do not get a refund I will take this further.

April 29, 2019 I order a product from a facebook advertising. I have not received the product or been able to get a response from the only email address i have. cs@gotagher.com

Receipt number
[protected]
Save this receipt in case you need to contact ZestAds Limited or PayPal customer service.
Invoice ID: c6572786024566.1
Merchant details
ZestAds Limited
cs@gotagher.com
Customer Details
Vickie Baskins
[protected]@gmail.com

I am asking for a refund for the product I did not receive. I cannot get in contact with company I ordered from.

Ordered it and never received the product. Tried to email them but no response. Can't find a phone number for them. They keep taking money from my account but no product. They took $25+, $19.95 on June 1, 2019 then another $19.95 July 1. I tried to cancel product order with email but no response. No number listed to call. When I ordered it never gave me the option to review my order before submitting or I would have cancelled then. I was just trying to see what the cost would be not actually order

I received my order today and was surprised to see that the items were wriiten in Korean. There was no English description for directions on how to use and apply.

Would you please send me the English directions for applying the product as I do not read, write or speak Korean.
After trying to contact the vendor I was informed by my server that the server I was trying to contact was not available. The recipient server did not accept our requests to connect

Order # D988F65E4C

Order Date 06/02/2019

Item Name [B3F2] HPS-134-05 [NailFresh Bio-Pen][Dis]

Amount paid $30.35usd plus shipping $4.95usd Total $35.30

I placed an order for nail extension kit from ZestAds via facebook at the beginning of April 2019.
I still have not received this product but the sum of $17.94 (£14.31) has been taken from my bank account.
I have tried to email this company twice but I keep getting a notification that this email address does not exist.
I have a Transaction ID 6N829747TL4649724 but this is of no help at all in trying to contact company.
Is this company scamming people out of money?
It has made me very wary of ordering things from face book again in case the same thing happens.
I feel very annoyed about losing this money to a scam company.

This product was nothing like they described in the ad. Promised was a natural lotion with a money back guarantee. Delivered, six weeks later was a travel toothpaste size tube with chinese markings that came in a cheap envelope with no instructions, no ingredients and no english. Even though I had cancelled the order almost immediately, I was told they couldn't cancel any orders. Six weeks later, I received this product that had such a disgusting odor, I would never use it. Paypal instructed me to return the item at my expense to hong kong! Do not ever purchase from this company! They specialize in ripping off customers. Don't be fooled!

I was on facebook and saw a special for buy 10 get 12free (total180 patches) for 159.00. After I paid throgh PayPal my receipt came back through PayPal at 210.00. That was on June 2nd it is now the 26th of July still m9 product and when I contacted them about a refund they told me I need to send a pick of the sale. Well I cant find that ad anywhere on Facebook its like it vanished in thin air. I feel like I have been scammed out of 210.00 dollars and when I contactef Paypal they said I need to contact seller. Well I did but they are asking me for something that doesn't exist anymore. I am on SSD and on a budget I used some of my savings to buy this and totally got slammed.

I ordered this product based on a FB ad. There was no choice but to pay thru Paypal even though I did not want to. At the end of the ordering part, it asked if I wanted another unit. I did not but there was no option for a 0 and it had a 1 built into the form. I went ahead and said OK thinking that I could change this at check out. Not available. There was no confirmation number / not available. There was no phone number / not available. There was no e mail under contacts / not available. I have contacted both my credit card company and also PayPal. Whatever product this company sells, it's a scam!
Date of incident 6/21/19
Request a complete refund
Transaction ID 5L12535824568380R $71.85
Transaction ID 63N22618SK856284U $188.91

Zestads Limited / clear tv key
Ci
Apr 30, 2019

I placed an order online. Saw the ad while playing games on Facebook. I placed the order April 14th for the Clear TV key x-70B HD TV Digital indoor antenna. The antenna does not work. I have email the company twice with no response. Never buy anything from this company! It is a scam.. For your purchase on April 14, 2019 Details (206) B2F1 [RC-671-03] SatWave™ (Discount) $54.40 USD Subtotal $54.40 USD Amount you'll pay $54.40 USD This is the email I received after ordering.
It will cost about $26 usd to send it back for credit... not even sure if I will get credit! This company SUCKS!

I purchased a pair of magnetic insoles that were priced at $48 . When the product arrived they were in a cheap plastic back and no instructions. I have seen them on the internet for £4.99 where as I paid £40. I would like a refund for this product as I not satisfied with the item I received . I would be most grateful for any help in dealing with this request

Hi
I have sent 4 emails regarding this issue and haven't heard from anyone. I pushed the wrong button & im trying to fix this matter. I wanted to order the 2 pens get 1 free. Some how it came up 5 pens 5 free for $67.90, I simply pushed the wrong button. I need to have this matter fixed ASAP. I want the 2 pen get 1 for deal & the rest of my money put back to my credit card please. Please get back to me ASAP.
Thank you
Melissa Echaus

I placed an order from what I believed were a legitimate company Gotapher. My payment was converted into US dollars and payment via Zestads Ltd. On reviewing afterwards this appears to be a less than reliable purchase and potentially a scam. I then attempted to email both companies to attempt to cancel this order. Both emails bounced back so can only deduce this is a scam.

I ordered this and the unit that arrived was not what was expected and did not work... I paid thru paypal and paypal got me an address (in china) for a return. Usps requires a customs declaration and it cost me $15 for a 5 oz. Package... I paid $25 for the antenna and had to pay for the return postage... Paypal will do nothing for me to recover the return postage... So! Do not buy or pay thru zestads or paypal... It's a losing proposition... Use amazon... At least they cover return item postage... Trust nothing from china!

i ordered digital tv antenna's that hook to the back of your tv and give clear signal and tv channels. I received items that were not anything like I saw in the ad, and I want to return for my money back but can't get an email or a phone number to call them. This product does not work. I try to send messages to cs@gotagher.com or http://gotagher.com and these do not work, they give me this Sorry, we were unable to deliver your message to the following address.

:
Unable to deliver message after multiple retries, giving up.

--- Below this line is a copy of the message.

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Date: Thu, 16 May 2019 04:03:04 +0000 (UTC)
From: Gwen McKinney
To: "cs@gotagher.com"
Message-ID:
Subject: transaction ID: 5HP47242PK649620K
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I would like to return these items but need a return label or an address to=
send them back?=C2=A0 Thanks, =C2=A0 Gwendy McKinney

Transaction Details
Case number: PP-D-[protected]

Seller's name:=C2=A0ZestAds Limited

Seller's transaction ID: 8RL537768G2235038

Transaction amount: $93.75=C2=A0USD

Transaction date: March 29, 2019

Your transaction ID: 5HP47242PK649620K

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I would like to return these =
items but need a return label or an address to send them back?  Thank=
s,   Gwendy McKinneyTransaction DetailsCase number: PP-D-30936500Seller's name: Z=
estAds LimitedSeller's =
transaction ID: 8RL537768G2235038Transaction amount: $93.75 USDTransaction date: March 29, 2019Your transaction ID: 5HP47242PK649620K
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