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1.8 685 Complaints
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ZestAds Complaints 685

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1:43 pm EDT
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ZestAds youthful rejuvenating cream

I ordered this on 31 March and paid via PayPal . I have a receipt from PayPal but I have heard nothing and received nothing from ZestAds ... the money was charged in pounds but converted from US dollars so it was obviously coming from the USA.
Don't know who you are but hope you can help me X X
[protected]@gmail.com
Mary East

Just tried to submit this but told it was too short so you wouldn't consider it probably!? So I'm just going to write a few lines of nothing to fill up the number of words you require. I don't know whether you are in England or America or where and whether you are able to help in this sort of situation but I look forward to hearing from you and thank you in advance for anything you can do.

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8:11 am EDT

ZestAds sandals

I purchased a pair of sandals online and cancelled them within a few hours because I realized I had ordered the wrong size. I purchased through PayPal. The purchase price was 33.90 US (47.14 CAD). The company refunded me 33.00 CAD which was 23.73 US. This is a difference of 10.17 US or 14.14 CAD. I have tried to contact the company but to no avail. I also asked PayPal for help and also to no avail. This is fraud. This company stole 10.17 US (14.14 CAD) from me . I would never purchase anything from Gadget Kitchen or Zestads Ltd.

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2:15 pm EDT
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ZestAds en&sku eczema cream

Recived 1 cream for eczema from philippines for $19.92, charged 2 times on my paypal account through my discover card again. April 9th and april 18th, 2019.

Why charged twice?
Trans id 8fd054647906599
Next to both charges on statement paypal shoponline [protected] ca.

Can not copy envelope cream came in, will type all information
Apm po box no. 7161, domestic airport post, office 1301 pasay city, philippines
Cn22 5403f8090e commercial sample
Name en&sku eczema ceam &wh-013-01 1 qty 1 weigh 1.0 value 1.0
Bar code ra000983794ph
Charge collected tax percue phillappines ppephapo3mlaq06 (all letters on package in capital letters.
Called number paypal shoponline advised to submit complaint to you.

Refund amount for charge on discover card for $19.92

Thank you
[protected]@gmail.com
Linda meske

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5:54 pm EDT
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ZestAds medical patch

We found this item advertised on Facebook. Placed an order for approximately $20 on March 30. Received a funds transfer from PayPal but none from the supplier. No acknowledgement. The only link was the name gotagher. I did email them but no response either. I have turned this over to PayPal for a dispute resolution for which I am confident that I will receive a refund. This is a word of advise to all. Read these types of complaint boards (which I did not). Also be very leary of this type of ads.
When placing any order you should try to use Amazon or Ebay along with PayPal.
There are also credible vendor like Newchic and others. Talk to friends about their experiences. These are all credible companies that stand behind you. There are just to many scams out there.

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9:51 am EDT

ZestAds (205) b1 [rc-671-01] satwave™ tv antenna

I received my TV antenna and attached it to my television as instructed and scanned through my channels and it did not pick up one channel. I also attached it to a Boster and did the same scanned through the channels with the booster attached and again no channels were picked up. This is a piece of junk. I would like a refund. Just tell me where to sent the product back to. Transaction ID 23Y76222E0561326 Ordered on April 4, 2019

Jeffrey Williams
205 Byron Street
Huntington, IN 46750

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5:59 pm EDT
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ZestAds clear tv key

I placed an order online. Saw the ad while playing games on Facebook. I placed the order April 14th for the Clear TV key x-70B HD TV Digital indoor antenna. The antenna does not work. I have email the company twice with no response. Never buy anything from this company! It is a scam..For your purchase on April 14, 2019

Details

(206) B2F1 [RC-671-03] SatWave™ (Discount)

$54.40 USD

Subtotal

$54.40 USD

Amount you'll pay

$54.40 USD

This is the email I received after ordering.

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1:25 am EDT
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ZestAds tv antenna

April 13, 2019
ZestAds Limited
-negative $35.90
Payment Purchase details
(205) B1 [RC-671-01] SatWave™
I received the item on 04/29/2019. It arrived with Stickers all over the packaging: Received in Damaged Condition. It was clearly labeled as such. In addition, the contents inside were broken and the packaging was mangled. I am demanding a full refund! I am waiting to hear back from the seller. I only hope that this be resolved expeditiously. Can I just say, I hate ordering anything from CHINA! Cheap plasticky crap! Piss poor packaging! False advertising!

Clear tv key provides the best digital hd antenna as seen on tv. Once your digital hd antenna is set up, you'll be able to access many popular tv channels. With clear tv key, there are no contracts, no monthly fees and no unexpected hikes in price. If you are not satisfied with the performance of your hd antenna, we don't expect you to pay. We are committed to our customers and offer a 60-day money back guarantee. Learn more about clear tv key features and how a digital antenna can benefit you. 60-day money back guarantee60-day money back guarantee60-day money back guarantee60-day money back guarantee

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mddearing
US
May 24, 2019 2:56 pm EDT
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I had the same crappy experience with ZestAds and their SatWav antenna. Finally, went thru PayPal to lodge a complaint thru their Resolution Center. I was given an address to return the product to (in Hong Kong), which will probably take 2-3 weeks to get there. Cost $15 to return this piece of crap, and I'm still not sure I'll ever see a refund.

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2:19 pm EDT

ZestAds vericose veins cream

I placed an order for the above referenced product on April 15th. PayPal processed the payment on April 17th (receipt #5025-8828-6149).
As of today, I have not received any shipping information from ZestAds. I tried to contact them at cs@gotagher.com, but the email address happened to be invalid! I will wait another week and, if nothing happens, I will contact PayPal for a refund.
Jolanta Bieloh
[protected]@yahoo.com

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10:41 am EDT
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ZestAds spotless skin oil

Order a product by Zest Ads Limited on 3/13/19 for $31.90 through Paypal * PAYPAL * SHOPONLINE receipt number [protected] transaction posted to my bank account on 3/15/19. Tried to email this company several times, email invalid, not valid phone number or an address, never received the product. Opened a payment dispute through Paypal case number PP-D-[protected] on 3/25/19. as of today 4/11/19 still no product or refund.

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8:51 am EDT

ZestAds bella nail extensions

I ordered bella nail extensions weeks ago and never received a tracking number. The ad for this product was seen on instagram. Sent an email to the email address that was provided when I made the purchase and the email bounced back. Will I ever get this product? Is this a scam? Seeing a lot of disappointed customers here... If I don't receive my order within the next week, I will contact paypal to get my money back and will find a way to make an official complaint. This feels like fraud to me

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Debbie Errett Kramer
US
Jun 16, 2019 1:41 pm EDT

Ordered nail system April 4th, still haven't received ANYTHING though my bank account was charged!

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9:27 am EDT

ZestAds plump eva lips

To whom it may concern:- I ordered the above item on the 7th of march, and as yet have not received it. My ORDER #CE43845 (PayPal transaction 3LA65360JS0017805 Invoice ID: c5744616276027.1). The order says to give it 1-2 weeks which is now double that time. I'll give it till this friday the 12th April, if I've not received my item by this time, or there is not some sort of reply as to when my item is going to be delivered, I'll be contacting paypal and get them to contact you for a refund.

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7:56 pm EDT
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ZestAds tv antennas

I ordered tv antennas on march 21, 2019. I received them on april 8, 2019. They do not work. No one has been to help resolve the issue. I would like a refund of $86.80. I tried to talk to cleartvkey but got the run around. Now they say I have to be within 25 miles of a station. That was never stated when I ordered product. But I live within 5 miles of station and they still do not work.

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Nancy815
US
Apr 30, 2019 11:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Exactly what happened to me! If you try to email them is comes back undeliverable. I didn't get anything for a month, but once i tried to get a refund through PP i recieved the piece of metal crap in 2 days. Amazing, now to get my money back im sure will be a timely process. Mine just keeps asking to run auto scan, piece of crap. Good luck, hopefully we can get our money back.

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JohnnyGee
Fishers, US
Apr 20, 2019 4:25 pm EDT

I feel your pain.

I ordered the DTV Antenna too and and it never appeared until I wrote to PayPal to file a dispute. Received yesterday finally and found it to be a joke. Does nothing and I even tried a antenna booster to try and modify the signal. Nothing.

Need to send back and now trying to find their info. Their website say's "Coming Soon". It also has a copyright date of 2016. That should have been out first tip-off.

Watching the reviews to see if anyone else has nay luck/ . What a Sucker.

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3:24 am EDT

ZestAds eve lip plumper

To whom it may concern:- I ordered the above item on the 4th of march, and as yet have not received it. My transaction number is 17143335cf527324k and my invoice number is c5723456929851.1 - i'll give it till this friday the 29th of march, if ive not received my item by this time, or there is not some sort of reply as to when my item is going to be delivered, i'll be phoning paypal and get them to contact you for a refund. Very disappointing, as I was going to get a couple of others items from your company, however this is just not good enough so be waiting almost 3 weeks for my item.

Kind regards - dianne rowe

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Natalie Macko
US
Mar 28, 2019 9:10 pm EDT

I also ordered from Zestads Limited (March 8, 2019) and as of today (March 28, 2019 @ 6:05pm PST) no merchandise or email of any kind has been received. Looks as though I too will be contacting PayPal to report fraudulent activity on behalf of the so called seller, and requesting a refund. Like you, I had planned on ordering other products from them.
Invoice # C5747377274939.1
Purchase details
Face Lift Stickers - BUY 2 PACK (40 PCS) FREE 1 PACK (40PCS)
*Good luck to all who have ordered from this sad joke of a company*
Kindly,
Natalie Macko

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4:12 am EDT

ZestAds sticky gel pad - black round

Have not received anything as yet!
Payment made through PAYPAL - $24.85 USD
Shipping Address: Fern Nicholson
94 Ida Street, Eden Hill
Perth
Western Australia - Payment was confirmed.
Invoice ID: c6315523211344.1
Transaction ID: 7NE60426T1372660N

This order was made back on 2 February 2019. Monies went through but nothing delivered as yet.

Post office leaves card at front door when there is something to be collected. Nothing yet. Even checked the two Post Offices close to me.

Can you please assist?

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11:22 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

ZestAds order not received

Bunion relief ordered Feb. 16/2019 by internet, still not received, could you please tract my order
Receipt No: [protected]
You made a payment to ZestAds Limited.
16-Feb-2019 10:18:23 PST
Receipt No:[protected]
Hello Maryse Durocher,

This charge will appear on your credit card statement as payment to PAYPAL *SHOPONLINE.

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Merchant information:
ZestAds Limited
cs@gotagher.com
http://gotagher.com
Instructions to merchant:
None provided
Shipping information:
Maryse Durocher
107 - 1st avenue
Sainte-Barbe QC J0S 1P0
Canada
Shipping method:
Not specified
Description Unit price Qty Amount
The Bunion Relief and Forefoot Protector Brace "Pair" - BUY 2 PAIRS FREE 1 PAIR
$25.90 USD 1 $25.90 USD

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Marsha Gibbs
US
Apr 05, 2019 11:19 am EDT

on 3/16 I ordered a face slimming belt and paid thru pay pal $17.92 total. I still have not received the product. When can I expect to get it or a full refund. Pay pal has been contacted AND I AM WAITING TO HEAR FROM YOU. TRANSACTION NUMBER #6YG58242DT747610N

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8:36 am EST

ZestAds skin tag tabs

I am just wondering if someone would do some tracking to find out where my order is that was placed on January 22, 2019. On that day you the money was taken from my account and I have not even received an update through email with regards to my purchase. If I could please get an ETA on my purchase please. Please email me with a response or please return the monies to my account and cancel my order.
Thank you,
Shellie

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11:57 am EST

ZestAds Rc power construction vehicles - whole set$24.99

I never received the items ordered! I received two junk little toys (pics enclosed) My grandsons are very unhappy and so am I. I would like, y money refunded thru paypal which is how I paid.
Seller info
ZestAds Limited
http://gotagher.com
[protected]@gotagher.com

Invoice ID
c7282388205638.1
Purchase details
RC Power Construction Vehicles - Whole Set$24.99
Shipping$4.99
Total$29.98
SHERRY MARTIN
5480 State Road 144
Greenwood, IN 46143
United States

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4:21 pm EST
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ZestAds boss

Order # RC34882
PayPal paid this so called company 16.90 includes shipping for a cell magnetic charging cable. Ordered back on Jan 15, 2019
They replied with an Order confirmed.
I tried emailing many times to find out the status of shipping, but now the email is not being sent, It's rejecting my emails,
I even sent an email to: support@realcheaps.com
and cs@gotagher.com http://gotagher.com

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12:02 pm EST

ZestAds 360 magnetic cables

On jan 4th i ordered 2 360 degree cell phone charging cables one was a 1 meter blue cable and one was a 1 meter red cable ... I paid though my PayPal account (please see attached photos below ) ... I never received them.. I have emailed the email address twice now and received no response... i sent me inquiry to the email address attached to PayPal ... I feel I was ripped off $28.85 ... the email i wrote to is cs@gotagher.com

Signed very angry

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11:59 am EST

ZestAds amazing flying ufo ball

On the 13th December 2018 i ordered from Zestads an Amazing UFO ball, after many weeks i received the item on the 9th January 2019 with damaged packaging, and broken item, i made case on PayPal resolution centre on the 10th of January 2019 and on the 22nd of January 2019 I received an email from PayPal stating that the case was in my favour, to send the item with tracking and i was responsible for the shipping payment which made the cost of sending a broken item nearly as much as the purchase, which forced me into closing the case, I would never recommend these scammers.
I also saw the advert whilst playing games and placed an order.

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Overview of ZestAds complaint handling

ZestAds reviews first appeared on Complaints Board on Aug 20, 2018. The latest review Spartan bag black back pack was posted on Mar 27, 2023. The latest complaint Cellphone case was resolved on May 09, 2021. ZestAds has an average consumer rating of 2 stars from 685 reviews. ZestAds has resolved 146 complaints.
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