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1.8 685 Complaints
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ZestAds Complaints 685

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10:51 pm EDT
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ZestAds Cancellation

I purchased masks early March. Have not yet received them one month later. Now, based on all the other comments I won't e getting them any time soon if at all. I want to cancel the order but you have no real online presence. I have read all of the online reviews and this seems to be a common issue and deals with a name only, no company to fulfill the order

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7:23 am EDT
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ZestAds Maybe scam if they do not cancel and refund my PayPal account

I ordered 340 masks by hitting that number by mistake at the price of $1263.85 and did not see what I had done until I checked my PayPal account. I want to cancel this order (there is no order number) and ask you to refund my money to my PayPal account. I have made PayPal aware of this situation and my lawyers are working with them at this time to resolve this matter.

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2:35 am EDT
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ZestAds N95 face mask

Ordered online through paypal and they were in Atlanta Georgia and it will be sent off in 3 to 2 days it it's been 9 days and still have not received anything

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9:45 pm EDT
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ZestAds N95 Face Masks

Transaction ID 1H7263461N6234109 through Paypal. On April 1 or 2nd I ordered face masks from a company on facebook. Paid for 2 masks plus 1 free. Have no tracking information. Would like to know when masks will ship. Said online in 3 days. Did not say it was coming from ZestAds but that is the name on my PayPal account as the sender. I need the masks for my mom and son. Please help.

Sincerely,

Brenda Rhymes

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7:06 pm EDT
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ZestAds Not receiving an item from October 2019

Still fighting to win getting my money back through pay pal.

Tracking number supplied UT714062905CN
Transaction ID: 7WG25199N89067827
Shipped to an old address of mine instead of the address that I had entered when placing the order. My paypal address and the address I entered during purchase are 5 years difference.

Now I am having to prove still that I have not received the order and tracking number provided is BOGUS and cannot be tracked

Its a scam!

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3:10 pm EDT

ZestAds buy 2 - petta™ activated carbon washable mask ($31.00/unit) - 60% off $61.99

Saw an advertisement for Face Masks to combat the spread of COVID-19. The link took me to Hotproductsales. It is located at www.hotproductsales.com. I looked at their offer and to get a price I put two of the item in my "basket." I got curious and looked up this web page and found that this is a corrupt sales site that does not deliver products and then again bills you credit cards! I emptied my cart and closed the web site without completeing ANY transaction.

Today I was charged for the order TWICE! I have tried to to stop payment through Bank Of America, but that is another corrupt operation as wait time was over 2 HOURS!

I NEVER completed the check out yet they have billed me twice and I know they will not ship any products!

Website address I found regrading their corrupt practicees: https://www.onlinethreatalerts.com/article/2019/12/28/is-hotproductsales-a-scam-or-an-untrustworthy-store-see-the-reviews/

The look at their website was on April 4th 2020

I demand a full refund of the amounts shown in this copy of my Bank Account:

Processing Transaction layer
ACH HOLD ZESTADS LIMITED IAT PAYPAL ON 04/06 activity type debit
status type icon pending
Processing. Select to mark activity type debit -66.94 ACH HOLD ZESTADS LIMITED IAT PAYPAL ON 04/06 as Reconciled
-66.94
Processing Transaction layer
ACH HOLD ZESTADS LIMITED IAT PAYPAL ON 04/06 activity type debit
status type icon pending
Processing. Select to mark activity type debit -67.99 ACH HOLD ZESTADS LIMITED IAT PAYPAL ON 04/06 as Reconciled
-67.99

66.94 plus
67.99 equals a refund of
$134.95 US Dollars

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1:07 am EDT
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ZestAds N95 Reusable Masks on Facebook

Charged me $73 for 2 masks. Never recieved answer from seller about my order. Found via internet that Zestads are basically funneling Chinese merchandise without a guarantee. Luckly I used a card that will investigate the 37 known cases but I just landed here on this site and found hundreds of complaints. #zestads are #scammers.

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7:21 am EDT
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ZestAds N95 masks

I recently ordered the 3 of the n95 mask. I only meant to order 2, However, the web site was misleading and I clicked the wrong button at the end of transaction. Which charged me an extra $101 for an additional mask. I immediately contacted the " support team" to cancel the 3d mask. It took days for a response. They offed absolutely No help or resolution. As a matter of fact their response said basically the couldn't help me. At the very least it's horrible customer service if not fraudulent! Do not order from this company. They only want your cash. I'm absolutely done ordering from China. In the duty I will research any product And the company from where it's coming and make sure it's not coming from China.

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Bill Hershey
US
Apr 06, 2020 3:27 pm EDT

Same thing is happening to me. Going to file a dispute w/ Paypal for refund. Damn Chinese crap. I'm done too. If it's not American made or elsewhere, other than China...I won't buy it! Good luck.

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4:35 pm EDT
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ZestAds N95 A.R. - FG-[protected])pcs- these mask are not what i wanted

this is regards to order #1D48B1513B they are for 10 N95 A.R. - FG-0319-10 face mask order dated 4/2/2020 these mask are not what i wanted and i want a full refund. I ordered then and found out 15 minutes later they were not what i wanted and PayPal had already send the money. I am retired and $145.93 is a lot to me.. I really need a refund. they were $129.99 Vip customer prioritized order $9.99. I cancelled the ordered within 15 to 30 minutes I don't know what else i could do- don't want these masks

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3:21 am EDT
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ZestAds N95 Mask

I want to cancel my order done on 4/2/2020. I have attached photos. Please respond promptly. I want my pay pal returned to PayPal.
It was not clear to me that this item was extremely expensive for the product and is only 10.00 for 10 at Home Depot. I feel you have scammed me and I will need to report the price gouging during the corona crisis to the appropriate authorities if my money is not returned to pay pal.

Thanking you in advance for your cooperation,
M Chapin

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Karen2014
US
Apr 09, 2020 1:18 am EDT

I ordered from them, too, and got scammed. I received a tracking number, but the website they gave mt to enter the tracking number into does not recognize the number. I will be disputing with Paypal that I did not receive the item. I will also be reporting this company to the Attorney General's office for price gouging and fraud.

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6:40 pm EDT
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ZestAds flash lights

i didn, t recieve my order No shipment SCAM

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8:44 pm EDT
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ZestAds The flash lights are dim and does not do as described that they would do

desiree helton
08:23 PM
Case closed Case ID: PP-D-[protected] The outcome of the case was not in your favor. I sent pictures showing the drastic difference in the product that i was lead to believe i was buying verse the product i got. The flashlights are dim and does not do as described that they would do... so I cant not phantom how they say it is... This is wrong.. I have tried several time to communicate with the seller only to be given an invalid email address and when I responded to the original email telling me about my order-- I never got any response back... i should be make to buy and keep a product that was misleading in everything it claim... you would not want to be made to keep something that is contrary to what you was thinking you was getting.. so this decision is unjust and wrong... and it need revisited and I need someone to justify and tell me how is it the same...

go to sellers information and try to email them... you cant...
Your file has been uploaded.
1.jpg / 0.1 MB
[DISC] [B2F1] PL-0095-03 -TP360 Pro Flashligh 1 $38.90 USD $38.90 USD Purchase Total $38.90 USD-- this is what I got in the mail... it does not shine bright or adjustable as the ad and its in no where in comparison to item shown for sale
Your file has been uploaded.
[protected]_9487 ... 96_n.jpg / 0.03 MB
Your file has been uploaded.
[protected]_2643 ... 36_n.jpg / 0.04 MB
this what was shown for sale and what we was buying---- and in no way shape or form did it say similar item or look alike or anything... look at the size of the light in his hands and then look at the visibility it gives off..

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7:19 am EDT
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ZestAds Never received

I placed an order through PayPal for hearing aids and purchased the warranty with it back on November 20, 2019. Today is March 25, 2020 and there is no trace of the product. I made several attempts through PayPal to resolve issue but received no response from PayPal. I filed a complaint with the resolution department and was told to check with local post. I have no tracking information or who carrier is. I paid $182. Please either send me the product or refund my money.

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Mishy1971
US
Apr 06, 2020 7:09 pm EDT

I hear you. I am still waiting for a product to arrive since October 2019

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2:58 am EDT
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ZestAds Return/refund

I ordered three DroneX Pro drones but returned them unopened to origin of the shipper. I tried contacting ZestAds for a refund and gave them the details of my order. I have not received any credit to my PayPal account.

Order number :80F473B5E3
Order date: 09/10/2019
Shipped to : PO Box 383435, Waikoloa, HI 96738

Items in Order:
Description Quantity Price
[OFF][B2]PR-331-02 DroneX Pro 1 $131.92
Warranty 1 $29.95
(UP#1)Buy 1-DroneX Pro 1 $59.95
Subtotal $215.87
shipping $5.95
Grand Total $221.82

See attached photos of receipts and emails

Respectfully yours
C. Salera

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3:47 pm EDT
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ZestAds Item never received

I ordered a health watch to monitor my oxygen and heart due to health problems and was sent a smart watch instead. I DO NOT recommend buying anything from this company. If you do please expect the wrong order along with a 3-4 month wait to get it

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8:39 pm EDT
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ZestAds never received

i ordered patches to lose weight on feb 17, 2020, i have no tracking number and they haven't e-mailed me to let me know that they are on their way.

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Update by esthermarie
Mar 19, 2020 8:33 pm EDT

i ordered them on feb 17, 2020 and paid for them thru pay pal, i have never received a tracking number or anything to let me know that they are on their way.

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Mishy1971
US
Apr 06, 2020 7:10 pm EDT

go to paypal and put in a dispute. I am still disputing an item from october 2019.

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11:22 pm EDT
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ZestAds Lifebag Backpack

On Feb 22, 2020 I bought a Lifebag Backpack for $65.90. I only received a confirmation email with order number EF3B156D9E. No tracking number, no communication since. I am reporting this to PayPal and want a full refund. I don't appreciate or understand the lack of communication -- has this been shipped?

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10:25 pm EDT
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ZestAds Slim patch

I ordered this and never received a tracking number or where it was being sent from. Now I'm having fraudulent activity on my account after ordering from this website. I want to cancel my order and receive a full refund of $155.70. Thank you.

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4:17 pm EDT
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ZestAds scammers!

They are not based at this address, this is actually the Malaysian Consulate

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1:18 pm EDT
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ZestAds I have not received the order of (1) Lifebag backpack.

(1) Lifebag was ordered on January 28, 2020. The cost was $65.90. I was really looking forward to be having this product. It is now March 14, 2020. I have not received the product or any information at all. I am contacting you for a refund. Attached is a copy of my original receipt. This was all I received. I will be contacting Papal for a refund.

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Overview of ZestAds complaint handling

ZestAds reviews first appeared on Complaints Board on Aug 20, 2018. The latest review Spartan bag black back pack was posted on Mar 27, 2023. The latest complaint Cellphone case was resolved on May 09, 2021. ZestAds has an average consumer rating of 2 stars from 685 reviews. ZestAds has resolved 146 complaints.
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