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AAA.com

AAA.com review: unaothorized charges 20

S
Author of the review
9:22 pm EDT
Resolved
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I recently was made aware that aaa had charged my credit card for services i nolonger wanted or renewed. Unfortunately, we had a death in the family, so i let me mail pile up. When i finally got around to reviewing my statements i noticed a charge from aaa. I called to get a refund for a service i did not renew or use and they would not do it because it was 45 days past their credit card posting. I never used their service and one would think with a company that big they would have more customer care. It really ticks me off when companies charge our credit cards without our knowledge. I will write to their complaint department in hopes of getting this refunded, as i purchased a new acura which comes with it's own roadside service grrrrrrr! Do not pay with credit cards

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The complaint has been investigated and resolved to the customer’s satisfaction.

20 comments
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Kathy Bustos
Arcadia, US
Apr 25, 2012 9:36 am EDT

A field representative from West Covina California threatens my family who resides in West Covina personally with her poor experience, psychologically and vulgar mind. Her name is Kathy Bustos and she drives up and down my block yelling she will never pay for our families injuries. She works out of the city of Arcadia and Diamond Bar CA.

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Fraudulent Kathy Bustos
Arcadia, US
Apr 25, 2012 10:42 am EDT

Kathy Bustos is helping AAA fraudulent from West Covina, CA 91790. Fraudulent ethics.

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Fraudulent Kathy Bustos
Arcadia, US
Apr 25, 2012 10:43 am EDT

Vulgar and rude.

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Fraudulent Kathy Bustos
Arcadia, US
Apr 25, 2012 10:44 am EDT

Lude.

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Fatal Kathy Bustos
West Covina, US
Apr 25, 2012 11:02 am EDT

AAA fraudulent acts turned out in murder. fatal and wont pay.

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Fatal Kathy Bustos
West Covina, US
Apr 25, 2012 11:03 am EDT

I completely agree my wife died in a horrible car accident and I heard the same feedback.

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Fatal Kathy Bustos
West Covina, US
Apr 25, 2012 11:04 am EDT

AAA didn't pay out and all we heard was harassment and threats of no pay. This agent also attempted to touch my body physically without my consent.

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Fatal Kathy Bustos
West Covina, US
Apr 25, 2012 11:05 am EDT

This agent is rude and aggressive. I hear many of this everyday now.

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Fatal Kathy Bustos
West Covina, US
Apr 25, 2012 11:07 am EDT

This agent is a thief.

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Lying Kathy Bustos
West Covina, US
Apr 25, 2012 11:16 am EDT

It is her fault my life is a total mess.

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Mortal Kombat Kathy Bustos
West Covina, US
Apr 25, 2012 11:22 am EDT

This person is so disgusting she accused me of something false.

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Mortal Kombat Kathy Bustos
West Covina, US
Apr 25, 2012 11:24 am EDT

This person told me straight out she would never pay for my families injuries. It works in her and the local police departments favor because they are both same disgusting.

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Mortal Kombat Kathy Bustos
West Covina, US
Apr 25, 2012 11:25 am EDT

Liars.

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Kathy Bustos jail
Hacienda Heights, US
Apr 26, 2012 12:15 pm EDT

This lady promised to never pay my family for injuries.

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Kathy Bustos jail
Hacienda Heights, US
Apr 26, 2012 12:16 pm EDT

She cursed me and so did her male co workers.

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Kathy Bustos jail
Hacienda Heights, US
Apr 26, 2012 12:17 pm EDT

Someone like her should be in jail.

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Kathy Bustos jail
Hacienda Heights, US
Apr 26, 2012 12:18 pm EDT

Her insured lied to her company.

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Kathy Bustos jail
Hacienda Heights, US
Apr 26, 2012 12:20 pm EDT

I have heart problems because of her lies now.

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Kathy Bustos jail
Hacienda Heights, US
Apr 26, 2012 12:21 pm EDT

She asked if I was at fault and because I said no.

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Heartaches
91790, US
Apr 26, 2012 10:34 pm EDT

Heartaches

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  1. AAA.com Contacts

  2. AAA.com phone numbers
    +1 (800) 562-2582
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    +1 (800) 829-5448
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    +1 (800) 222-4357
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    Roadside Assistance (24/7)
    +1 (877) 222-4678
    +1 (877) 222-4678
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    Insurance (Mon-Fri: 8am-6pm)
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  3. AAA.com address
    1745 114th Ave SE, Bellevue, Washington, 98004, United States
  4. AAA.com social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 27, 2024
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