ABC Cargo’s earns a 1.3-star rating from 280 reviews, showing that the majority of customers are dissatisfied with shipping services.
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cargo not delivered
Never go for abc cargo first of all there tracking system is so pathetic they themselves dont know where your luggage is lying they will tell you different cities name and then they will say they are not getting clearance in india
i booked my cargo from rak 3 boxes no ark-9531 on 10 november and till today i haven't received my luggage
when i went to rak office they told me we only take pick up and drop you can call to head office when i called head office first they told me that it is sent to delhi then sent to mumbai then to bangalore and now it is there pending for clearance another day i called one guy told me that it is cleared
then after two days when i again called the head office one lady anju she told me that that guy was new may be he told you wrongly it is still under customs pending for clearance
then when i went to police station to launch a compliant against them they told it is already cleared 4 days back it will be delivered withing three days
all these peoples will tell you is lies there is no tracking there is no communication with the customer
never use abc cargo fro sending the products
box missing
On may 15 we have couriered are 3 boxes from Jeddah arbaen street ksa to Mumbai central.but we only got 2 boxes out of 3 till know we have complained so many times in Jeddah sharfiyah office also and in Mumbai delivery boy too. But no response from they last told us that your box has been reached in Bangalore we will soon dispatch to you asap know so many months passed away no box nothing.
Kindly plss help us to find are box very fast plsssssss SSS
If you all are respectful with your work.
cargo not yet delivered
My name is mohammad sibghatullah, invoic number HWB357900, I sent cargo on dated 03 september from saudi arabia . They speak your sipment will be deivered within 20 days, but now it has completed over 2month not yet reached in home .many time i called in his office they are saying diffrent diffrent date.now i came in my home country i also many time i called from here i spend much money, custmer care they are not giving satisfied reply.please take any neccessry action.
delivery of parcel
my name is mizra mohammad from rajastan.i send cargo to my home at rajastan from your riyadh abc .it near about 200 kg .(my bill number is 357894, van).it contains electronics and electrical items for my new house inauguration.it will arrived at my home with in 25 days, before your promising date.so we are vey thankful for your prompt service and customer services.
delivery of parcel
my name is mizra mohammed from rajastan.i send a cargo from riyadh abc to my home at rajastan on 12/9/2018. near about 200 kg.( bill number is 357894, van )my parcel include the electrical and electronics items for my new home function.it delivered with in 25 days, before your promising date.so we are very happy for your prompt service and customer care.
+[protected] I have got number from your site I called this number pick up the phone said this not ABC cargo kindly provide me contact number of ( Rabigh Saudi Arabia)
cargo
i have send a 100 kg items send to India at utterpradesh on 5th September 2018 from your jeddah office. they assured me that it will take only 15 days.but it will take 20 days.bill number is aj 158110(fahad).my cargo contain five carton, full of chocolate, badam, milk powder and my children dress and toys.it will reached in my home at good packing condition.
Replied
fraud
ABC Cargo is fraud. They steal the item and sell it. Thats the reason, cargo does not reach its destination. The name of ABC cargo should be ABC fraud.
The company should be banned from UAE, they are uselless and fraud company always same lies even after 50 days
I have sent 40 Kg cargo in August until now you have not delivered it. Every time saying it is with Custom. If you cant get clearance and have capacity then close your company.
UAE ABC Cargo is big thief
The complaint has been investigated and resolved to the customer's satisfaction.
Hi, did you finally receive your goods?
Your right 3 times I have used them and lies after lies. I have found a better company who deliver it exactly wen they say. 2 days and it's delivered to my house in london .
complaint about bribe, mannerisms and delay due to non availability of door to door services.
Dear Management Team,
I would like to inform you that on 7th of September 2018 I sent 2 boxes of Air cargo (R K - 8650) from Ras Al Khaimah (UAE) to india. On 26th of September 2018 the delivery boy name Sanjay Sharma ([protected]) contacted to concern person at receiving end, denied to deliver at my home and asked to receive the boxes 2 km far away from the destination place. He tried to threaten my father and categorically said if you will not receive from here than you must have to pay 10k rupees. After a huge discussion he arrived at my home and gave only one box instead of two. He offered to take any other boxe randomly from the tempo Traveller as he knew very well we can't receive like this so ho took that back.
As discussed with Mr. Zubair (971 [protected]) he told me that you will receive within 48 hours. As 48 hours has been passed, on 28th 2018 September I called him back and asked for the update. Now he is saying it will take 5 to 6 days. Mr. Zubair tried to shallow attempt my question which I don't expect from a service provider. I couldn't get any satisfactory response response either by call or mail from ABC cargo. The question raise to management team why there is lack of proper communication. The strict and necessary action need to be taken from management team. I am hoping to look into this matter on high priority and your satisfactory response still awaiting. Thank you
The attached copy of receipt is given below for your reference.
Regards,
Arun Sharma
971 [protected]
[protected]@gmail.com
delivery not happening
I was promised by ABC cargo representative while picked up the cargo on 31st August 2018 that my items will be going by first week of Septmber where they had a container moving out but later after serveral phone calls and follow up, it was informed to me that my shipment was not gone on promissed date and they fabricated some story which no one can understand that they were facing strike in India due that they count load the contatiner in UAE so my question was then how come first week container lefter UAE. I dont know how to trust these pople as i still got no clue on when i can expect my shipment :(
MY NAME MOHAMMAD AWES SHEIKH, I HAVE SENT CARGO TO INDIA (KARNATAKA) AROUND 35 KG WHICH CONTAINS MANY ITEMS.
THE ABC CARGO SERVICE OF BUR DUBAI THEY TOLD ME THAT THEY WILL DELIVER TO MY PLACE AROUND 20 DAYS, NOW ITS 30 DAYS OVER THEY ARE NOT RESPONDING I WANT QUICK ACTION AGAINST IT. I CAN FILE CASE AGAINST YOU IF YOU LATE FOR NEXT 4 DAYS.
Your right 3 times I have used them and lies after lies. I have found a better company who deliver it exactly wen they say. 2 days and it's delivered to my house in london .
late delivery service
I sended a cargo from riyadh to New delhi on 4 august and it's 11 September (around 39 days) I don't have any idea about my cargo.
Where is it?.
As ABC cargo claims that they will take maximum 20 days to deliver cargo .
But after lots of effort I didn't get any clue about the status of my Cargo..
Kindly try to deliver my cargo as soon as possible.
HWB no. ABC925148
Your right 3 times I have used them and lies after lies. I have found a better company who deliver it exactly wen they say. 2 days and it's delivered to my house in london .
25kg box of dates
I forwarded my stuff on 26/8/2018 after an assurance of company manager that my parcel will be delivered within 8 Days. Today is 10/9/2018. 15 days are gone i haven't got my delivery if my dates will rotten who is responsible for this cause, is this cargo company's service. How can a person trust your company second time he parcel something.Thats not the way to do a bussiness of this kind.
Your right 3 times I have used them and lies after lies. I have found a better company who deliver it exactly wen they say. 2 days and it's delivered to my house in london .
Same to my I whait 2 mounth and didn't come, you don't know anu number to call?and to do something...Thank you !
delivery time
my name is noor alam, forwaded a ship cargo from riyadh office on 20/5/2018 to my homes at lucknow in utterpradesh.near about 450 kg .10 box, tv.firdge, furniture and other homes appliance.bill number is a261225, they are promising two months.but my parcel reached my homes on 5/7/2018.it take only 45 days.my all items are well packed and good condition.
cargo delivery
me and my friends send a cargo to our friend new home inauguration at jarkand in india.we are sending cargo from your office at sharafiah abc, jeddah on 28/6/2018 with 72 kg, 3 carton including home kitchen otenciles, chocolate, milk powder and dates.this is our gift for our friend home inauguration.your staff offered us 15 days. but cargo will arrived with in 10days.
cargo
l have send a cargo from your buraidha office on 25/6/2018. my bill number is a910012, 52 kg cargo full my new home inauguration items, my children chocolate, milk powder and dates.your office told me that it will arrive in 20 days.but parcel arrived with in 12 days.my box will be good condition and well packed.so i very happy to receive my cargo before your promising date.
ridiculous shipping and services
I recently moved from Dubai to Canada and sent my personal items in 8 large boxes through ABC Cargo. They cheated in every possible way.
1. Items were packed nicely at my house in Dubai but when I received them in Canada, found that all the boxes were opened and repacked very very badly and 2 large boxes were crushed to make small boxes.
2. Most of my glass items were broken and even the steel pots were crushed and most of them were bent because of which they are unusable now. Plus my knife set is completely missing which means someone took it out.
3. Documentation is the worst. They made us write a big list of items at home but while shipping they completely changed and wrote everything wrong without even looking at the list. These were personal items but while shipping they wrote as 'Commercial' because of which I had to pay Duty and Tax of 275 dollars.
I do not recommend this company to anyone as they are not professional at all and they cheat you like you cannot even think.
parcel delivery
I have send a 80 kg cargo from your jeddah office on 31/5/2018. My bill number is aj157051. Parcel to my home at west bengal, contain 4 box and full my family ramadan items. Dates 5 box, chocolate 5 pkt, badam, pista and my children's dress. It will arrived 12 days. So my family very happy to receive the ramadan items and food items are in very good condition.
my tv was damaged dubai to goa
My TV 55inch was damaged Dubai to goa non 6 months pass and no one got back to me. I try calling and I came to the office but still now I didn't get any answer from Mr sonu. they told me that TV will be back in the wooden crate it was not packing wooden credit face pack in corrugated sheet.
Please reply me ASAP
Habib Sheikh
[protected]@gmail.com
[protected]
I have not received my cargo till yet
My Cargo Invoice has been generated on 08-05-2018 from Jeddah (Invoice soft copy has attached below).ABC Cargo promise to deliver the goods within 10 to 15 day to India at Mumbai my hometown but it's all ready 1 month pass away still yet my cargo has not delivered to my hometown.
We have contact ABC Pvt. Ltd India at Kerala office number with has been provided on invoice copy at top right hand side.From 15 days they're telling that your cargo will be delivered to you within 5 days and if we asked them for Mumbai branch office number they excuse us that they cordinate with Mumbai office by Email only they don't have a number of Mumbai office.
delivery of cargo
I have send 250 kg parcel to my home on 29/4/2018 to karnataka.10 box are included in my bill, number is a262101.4 box full of dates, chocolate, badam, pista, biscuts, and other box contains children's dress, other home items for ramdan. it reached on 20/5/2018, 7 days late.
but your office guarantee that it will arrive with in 15 days. parcel reached my home in good condition.
sea cargo
we have forwarding 850 kg sea cargo from Riyadh office to my home place at Mumbai state(lathur dist.).my bill number is s260115 dated 25 th January 2018.washing machine.fridge, furniture and other household items.your staff at Riyadh office says that 2 months delivery, but it will take 80 days and my household items are arrived at my home in good conditions.20 days delayed.
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Overview of ABC Cargo complaint handling
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ABC Cargo Contacts
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ABC Cargo emailssales@abccargo.ae100%Confidence score: 100%Supportinfo@abccargo.ae100%Confidence score: 100%Support
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ABC Cargo address7783 King Fahd Rd, Al Baghdadiyah Ash Sharqiyah District, Jeddah, 22241, Saudi Arabia
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ABC Cargo social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 30, 2024
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