ABF Freight System, Inc.’s earns a 1.0-star rating from 4 reviews, showing that the majority of shipping clients are dissatisfied with logistics services.
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Freight shipping
I had three pallets of freight, all well organized, shrink wrapped and banded.
All three pallets had been dropped, and one, containing metal file cabinets, had obviously had extremely heavy objects dropped on top of it, causing dents so deep in the top that it is now impossible to open. The contents will now have to be removed by using a grinder to cut the tops of the file cabinets off. One item was also missing from that pallet.
There was a report of transit damage to an intermediate freight center, but I was not informed until I called and asked. I never saw the report.
The response from ABF, after my sending damning photo documentation, was a query about the estimated weight of the damaged objects.
I received a check for $20.00.
Claimed loss: $2,100
Desired outcome: Replace damaged items or an adequate refund
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Delivery
ABF freight lines Tracking #[protected] DO NOT USE!
Please NEVER use this freight line! They lost shipment and my name and company name for 2 days and then left the 4 small boxes on a large pallet in front of my garage. They were not shipped on a pallet-ABF put them on one. I don’t want a pallet and will have to pay my waste hauler extra to pick it up. Then when I called everyone made no sense and were obstinate and rude.
Bill Hoidas
President Payment Consulting Inc
24369 N Woodland Ave
Cary, IL 60013
your store security and management
It is surprising that your store would hire a security company that are trained to terrorize my child while she was trying to pick something out
I complained to your store manager and while we were speaking there was a grown man changing Right behind her .I ask her for the name of the security company and she didn't know and she didn't ever bother to take my name or phone number to follow up with me. the first I heard of this was a speech my child had written for a school speech about her being bullied .at Calvin Klein location by Calvin Klein security gauards . I'm extremely dissatisfied and disappointed in your stores policy on how it deals with minors
Bait and Switch
I shipped a commercial shipment to an account in Ohio from New York with ABF, and the cost was under $300. I shipped about twice as much to Oregon, and I thought I would get a similar rate.
Instead, I was called while the shipment was en route that it would cost over $2000. They want to make it my fault for not having verified the rate on this shipment. They told me that they could lower the rate only to $1636, and on getting a new quote from them and from other companies, every quote came in at $950 or less.
Because they are headquartered in Arkansas, it is not practical for me to seek further redress, but I will make sure I never use this freight company again.
ABF Freight System, Inc. Reviews 0
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Overview of ABF Freight System, Inc. complaint handling
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ABF Freight System, Inc. Contacts
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ABF Freight System, Inc. phone numbers(479) 785-6486(479) 785-6486Click up if you have successfully reached ABF Freight System, Inc. by calling (479) 785-6486 phone number 0 0 users reported that they have successfully reached ABF Freight System, Inc. by calling (479) 785-6486 phone number Click down if you have unsuccessfully reached ABF Freight System, Inc. by calling (479) 785-6486 phone number 0 0 users reported that they have UNsuccessfully reached ABF Freight System, Inc. by calling (479) 785-6486 phone number
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ABF Freight System, Inc. address6201 Rogers Avenue, Suite J, Fort Smith, Arkansas, 72903, United States
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ABF Freight System, Inc. social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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