United Cargo’s earns a 2.3-star rating from 6 reviews, showing that the majority of shipping clients are somewhat dissatisfied with logistics services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Insurance fees they asked me to pay $600 and it will be refunded when I get my parcel I thought all that was included in the shipment
I was called this morning asking for an additional $500 for the safety of my Parcel $500 insurance on my parcel which will be paid back into my account on delivery
My name is Lee barber and the tracking number is
Ucst2022gb962935hdoob
Desired outcome: Do I have a Parcel In your possession
united cargo service holding freight to charge storage fee
My name is Nancy!
I am a United cargo customer for a few years, I'm not pleased with the customer service from Houston cargo how they handle the problem. I had a freight arrived on Thursday 10-31-19 from SAP Honduras to Houston TX via United Cargo, air way bill number [protected]. An associate by the name of Tony left me a message on Friday 11/01/2019 at 1:36 pm to let me know there is a shipment for me and that Saturday would be the last free day. I called cargo back the same day around 4 pm., where i was informed that the shipment was ready to be picked up. I arrived at 3230 Pallet Dr Houston TX 77032 Saturday around 3:30 pm ready to pick up the freight, just to be informed by Customer Service that the freight was place on hold, so I asked to speak to a supervisor by the name of Dan Feinman(v703377), who informed my husband and I that the freight was been placed on hold by Agriculture and he provided us with their contact number, and also advised us to call on Monday since they are closed on Saturdays.
I contacted Agriculture on Monday 11/4/2019, I spoke with the Supervisor by the name of Mr. Hubler, he then informed me that they had made two different trips to the warehouse on 3230 pallet rd trying to inspect the freight since Friday. Mr. Hubler, also informed me that they where unable to inspected the freight because, it was not where it should have been and the only reason it was placed on hold because they couldn't find it in the warehouse. I asked Mr. Hubler what I need to do to get the freight inspected, since i was back at the warehouse trying to get the freight and avoid storage fee, he then asked me to informed customer services to send him an email of the exact location of the freight., so he could come by or send someone to inspect it right away, I waited for Mr. Hubler from 1:33 pm. until 4:07 pm. for him to come but he showed up after i left. On 11/05/2019 at 8:36 am. I received a Email from the broker that the freight was ready to be picked up. when my husband and i arrived at the warehouse again, we were informed about the warehouse fees, which United Cargo Supervisors refused to waived and stated that storage fee would keep recurring until I pay the fees or my freight will be trash. A this point i shouldn't have to paid the storage fee because of someone else mistake or miss communication between United Cargo and U.S Custom Agriculture.
I could be contact at [protected]@att.net
ridiculous refund process
My puppy was supposed to be shipped from Texas to Canada arriving on the 13th of october, 2017. They said he was too aggressive. Fine. I was told I would receive my refund in the next 2-5 business days. 5 days later, I call back and am told to check in 10 days. I call again and am told to e-mail. Then I get an automated email telling me to call then email again. it has been almost a month and No still going in circles with automated emails saying there will be a response within 14 business days and telling me to call the customer service desk where no one responds again.
Is United Cargo Legit?
United Cargo earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
Unitedcargo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Unitedcargo.com you are considering visiting, which is associated with United Cargo, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with United Cargo is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
United Cargo website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with United Cargo's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 33% of 0 complaints were resolved.
- There was some difficulty in evaluating or examining the information or data present on the unitedcargo.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
Package hold
I am expecting a package from Scott Mark from the united state of America and he sent it through the company name UNITED DELIVERY CARGO COMPANY and the company send me an email information that my package is in already in Cebu Philippines but i have to pay 12, 000.00php amount of money to claim my delivery.
Now, i just want to know if their is really a delivery for me and if the mentioned company is a legal company.Kindly send me some info about my complain.Thank you
from
RIZA DELACRUZ in Philippines
The complaint has been investigated and resolved to the customer’s satisfaction.
i receive a email from howord cameron i just want to confirm if it tru that he send package is this scam or what
Hi I am Daylinda I am expecting a package from Howord Cameron, came all the way from U.S.A. to Philippines.Just this recently 9:15AM Philippines time, I received emails in yahoo, afterwards a call from United Delivery Service in Manila.I can't clearly hear his name stating, that my package was already arrived here in Manila.The company shipment on hold it, for there was awaiting clearance payment for the delivery worth 12, 000 Php. Why, should I send, it was already paid off everything by the sender. I just want to know if there is really package for me or nothing. If this is a Scam or whatever tricks to earned money, then, I beg your pardon but were not damn fool to send it out. I am very vigilant about this matter, simply because, I already read all information about this site.I found out the same thing happen to the recipient when claiming there cargoes all the way from whereabouts.
Hi Joan Israel and Sassy Micht Gonzales, Anarisa here, we are exactly have the same person's name Daniel Eric who also told me he will send a package to me last week. This is really a scam ladies, that person is a scammer. The United Delivery Cargo sent me an email that I have to pay the amount of 12, 000 pesos before they deliver the package to my address. From the beginning I am suspecting that there's something isn't right, from the time I read the email of those expensive things he wanted to send me plus I come to this site before I write this comment and found out other complaints posted with the same form and contents of the email as mine . And few days after, I received an email from United Delivery Cargo about the payment amounting 12, 000.00.
We have to be vigilant ladies this is an alarm..
Hi Joan Israel and Sassy Micht Gonzales, Anarisa Zozobrado here, we are exactly have the same person's name Daniel Eric who also told me he will send a package to me last week. This is really a scam ladies, that person is a scammer. The United Delivery Cargo sent me an email that I have to pay the amount of 12, 000 pesos before they deliver the package to my address. From the beginning I am suspecting that there's something isn't right, from the time I read the email of those expensive things he wanted to send me plus I come to this site before I write this comment and found out other complaints posted with the same form and contents of the email as mine . And few days after, I received an email from United Delivery Cargo about the payment amounting 12, 000.00.
We have to be vigilant ladies this is an alarm..
Hi Joan Israel I'm also expecting a package from that Daniel Eric.. From the same cargo company. Contact me on my fb Sassy Micht Gonzales so we can talk. They are also asking 12, 000 from me!
Same. There is no package. It is a trick to steal your money.
I am expecting a package from daniel eric from the united state of
America and he sent it through the company name UNITED DELIVERY CARGO
COMPANY and the company send me an email information that my package is
in already in manila Philippines but i have to pay 12, 000.00php amount so that they
can deliver it in my home adress?
Now, i just want to know if their is really a delivery for me and if the
mentioned company is a legal company.Kindly send me some info about my
complain.Thank you this is my full name here. joan israel zone 6-b natumolan tagoloan misamis oriental 9001
Sorry - there is no package. This is a common scam. If you did send the money by Western Union, the scammer would have it in a few minutes, and you would still have nothing. Tell Scott Mark that he needs to pay for that shipping charge. That's not his real name and he is tricking you. Don't trust anybody on internet, check everything.
fraud
beware for puppies for adoption or sale online...
do not deal with the following person/company :( telling they are from Ukraine)
ALEXANDER with email add of [protected]@gmail.com
NOH NATALIA
VALERY MBAKE
and UNITED CARGOS with website of of unitedcargos.ucoz.com
it's a conspiracy... a fraudulent group taking money...I was a victim (it was a long story I won't go in more details )but they have taken from me a total money of 2, 10AED for a maltese dog that is not true... pretending to be so kind and respectful and so concern but once they got the money they will just say they are sorry... that they are really from Africa and their life was so difficult there no food and water that is why they are doing this kind of dirty job...(no food and water but have internet and money to call you ) do not send money to them by western union... just don't deal with them... they are heartless and no conscience and even mentioning God and swearing to God that they are good people...
my fault I already have doubts and read some complaints but due to my strong want to have a puppy still I was taken by their good words.
these people posting their adds in UAE classified adds online..and may be in other sites as well...or it can be one person only who is behind all this...
kindly spread the news and be cautious be cautious so that one will not be a victim of it...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is [censored] this company is full of scammers.
Thank you so much for your review Salama and Ariane, I almost fell for this but it felt too good to be true to be able to buy a puppy AND ship it to the UAE for only 1500AED. I searched online for reviews and I only found yours! People should be spreading the word about this and I surely will! thank you so much!
This is the site of the scammers & all their information: http://nataliapetshop.com/
It looks very well made site for cheating people,
By seeing their site I get fooled easily. So please people don't get fooled by what they say because it is all lies.
After a while I saw the same Ragdoll kitten for sale in other ads from 3 & 4 years ago.
I wish there was somebody to warn me before I made that wrong decision.
My name is Salama from UAE, thank you for your telling the truth so other people will avoid falling on those scammers.
Unfortunately, I bought from this scammers Natalia pet shop a RagDoll cat on 13th of May 2014 with 1500Dhs by western union, before they told me this is the only money I will pay. Immediately after I paid them they told me they are sorry because they forget to tell me I have to pay more 3000Dhs for legal documents which they will give me back when I will receive the cat, after that I realized that I have been fooled so I told them to cancel the purchase so they said they don't have any problem with that, later on they said they already paid it to the cargo the full money, and they tried to convince me to send them more money & I refused. Later I asked for law justification & they said I already signed the contract so they don't care.
My last message to them was " I really feel petty on people like you, maybe you will fool people one time or maybe ten times, but not forever".
And after that they send me ok, we will send you the cat just pay 1000Dhs we reduce it for you. Hahaha this really makes me laugh, they really dying to steel our money that we worked for it, but one day they will be punished for this in this world & after death world.
Really really thank you for posting your experience.
Hello my name is Amina Shahaz i live in dubai all my life i always wanted pet as i love them so much, so i order from Natalia i receive my pet very healthy and in good condition, so i want to say stop all this bull ### ur writing here, maybe u did not pay all ur fee complete, as for me i don't know but i like to testify that does people are good people as i paid all my fee asked and i received my pet
Hello my name is Amina Shahaz
i live in dubai all my life i always wanted pet as i love them so much, so i order from Natalia i receive my pet very healthy and in good condition, so i want to say stop all this bull ### ur writing here, maybe u did not pay all ur fee complete, as for me i don't know but i like to testify that does people are good people as i paid all my fee asked and i received my pet
Fraudulent
Chow Chow Puppy advertised for sale on Yakaz for £200.00 Showed interest and had loads of e mails from Lisa Brown the seller. Puppy was supposed to be in Leeds, then when I said I would go and collect him she messaged me to say she had a job in the Glasgow Chamber of Commerce & Industry and had already re - located to Scotland so the puppy was there. If it was too far for me to collect she would arrange for it to be couriered to me. She then added another £50.00 to the price, I assumed this was to cover the dog being transported to Chester. She then messaged me to say that this morning I would get a call from the agency to give me details about the delivery and how they wanted paying. I found this odd so told them I would pay cash to the courier when they delivered the puppy. I was then sent an e - mail telling me to send the money via Western Union Money Transfer. I then looked into it further after they said there main accounting system was being audited and so had to send the money elsewhere ? Kiev in the Ukraine. The breeder is supposed to be in Scotland. I have e - mailed her today and told her to forget the delivery and I will go to Scotland tomorrow to collect in the puppy in person and so would she send me her address . She has not been in touch with me since then, .. I now believe I had a lucky escape but that does not excuse these people using pet lovers to make a fast buck. I believe them both to be of ethnic origin the Lisa Brown and the man in the supposed cargo office that I spoke to. The name on the details to send the money to Abunar Agbor Henry, Kiev, Ukraine, Post code 0038 Please do not get caught out by these despicable people.
Lies and lies that this package is otw. No one has hundred of dollars to recieve a shipment that’s worth not even a fraction of the cost. I just feel so stupid and taken advantage of a single mother and her child so thanks.
Hi, I have just replied to an advert from Lisa Brown about Chow Chow puppies for sale. She has now sent me an e-mail stating the same as above that she has relocated to Glasgow. I thought it was a scam when I read the e-mail. I'm also going to reply saying I will pick up the puppy in Glasgow & wait for a response that I doubt will ever come. The problem with these despicable people is that they will con some people into forwarding money into their bank account. I wish the police could trace them & stop this happening again.
United Cargo Reviews 0
If you represent United Cargo, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of United Cargo complaint handling
-
United Cargo Contacts
-
United Cargo phone numbers+1 (800) 822-2746+1 (800) 822-2746Click up if you have successfully reached United Cargo by calling +1 (800) 822-2746 phone number 0 0 users reported that they have successfully reached United Cargo by calling +1 (800) 822-2746 phone number Click down if you have unsuccessfully reached United Cargo by calling +1 (800) 822-2746 phone number 0 0 users reported that they have UNsuccessfully reached United Cargo by calling +1 (800) 822-2746 phone numberIntra-US Shipping+1 (800) 863-8666+1 (800) 863-8666Click up if you have successfully reached United Cargo by calling +1 (800) 863-8666 phone number 0 0 users reported that they have successfully reached United Cargo by calling +1 (800) 863-8666 phone number Click down if you have unsuccessfully reached United Cargo by calling +1 (800) 863-8666 phone number 0 0 users reported that they have UNsuccessfully reached United Cargo by calling +1 (800) 863-8666 phone numberLifeguard
-
United Cargo address1600 Smith Street, Houston, Texas, 77002, United States
-
United Cargo social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about United Cargo company
fraud
Estes Express Lines
50 reviews
Freight Run
11 reviews
Triple Seven Hauling Services
13 reviews
M&M Freight and Logistics
5 reviews
Stone Trucking Group
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.