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1.2 1162 Complaints
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ABSA Bank Complaints 1162

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4:42 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

2 weeks ago I went to the absa atm machine, just outside ABSA bank central cape town. I attemped to withdraw cash from the atm, The atm machine request me to remove my cash but no cash was dispensed.I went into the bank, a teller assisted me, saying that the complaint has been lodged and when the atm guys check the atm they will see that there is a balance...

Read full review of ABSA Bank and 32 comments
ComplaintsBoard
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11:20 pm EDT

ABSA Bank absa customer abuse

I have ABSA Cheque account with a overdraft facility of R2000. This overdraft has NEVER been unpaid for more than 20 days. It has happened on occassion that a debit order goes through in a difficult time of the month, then obvioustly the bank turns it down and bills me for more than R100 per transaction, understandable. Going R84 over the overdraft caused me to recieve a letter from absa stating the following: "Indien ons weer `n trekking moet weier weens onvoldoende fondse, sal ons eis dat die uitstaande saldo op u rekening onmiddelik betaal, en die rekening gesluit word". Upon calling Mr. Pretorius on [protected], he told me that incidents like this caused them a lot of work. He also stated that oh, he is willing to keep te account open. DONT DO ME ANY FAVOURS MR PRETORIUS. I state the following:

* I do not ask favours from ABSA, I pay for every transaction, it is a SERVICE they render. Apparently, they dont need my business, I am too much of a effort for them. Which is incredibly arrogant.
* They have never struggled to get payments, I earn almost R 30000 per month, and I pay ANY outstanding amounts Immediately.

This kind of "abuse" just shows the Arrogance of ABSA - in saying they dont need my business. Which is fine but I WONT tolerate ABUSE.

--------------------------------------------------------------------------------

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About ABSA Bank

Screenshot ABSA Bank
ABSA Bank, a South African financial institution, offers a range of banking products including personal and business accounts, loans, credit cards, and investment services. They also provide digital banking solutions for convenient online and mobile transactions.
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Overview of ABSA Bank complaint handling

ABSA Bank reviews first appeared on Complaints Board on Apr 29, 2008. The latest review Settlement of vehicle was posted on Jun 27, 2024. The latest complaint finance agent was resolved on Jul 11, 2018. ABSA Bank has an average consumer rating of 1 stars from 1162 reviews. ABSA Bank has resolved 54 complaints.
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  1. ABSA Bank Contacts

  2. ABSA Bank phone numbers
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    27%
    Confidence score
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    Lost or stolen cards
    More phone numbers
  3. ABSA Bank emails
  4. ABSA Bank address
    Absa Towers West, 15 Troye Street, Johannesburg, Gauteng, 2000, South Africa
  5. ABSA Bank social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
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ABSA Bank is ranked 53 among 414 companies in the Banks category

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