AcaiBurn review: Fraud 276

I am happy to share my experience on how to cancel this product. it has taken some time to work out but here goes... click on the link and go to LIVE CHAT. From here have your email and phone number available that you used when you ordered the product. Be sure to ask them to cancel the subcriptions that were automatically added to your free trial . They are called: Insider Secrects and Comprehensive weight loss ebook package. If you do not ask for these to be cancelled they will continue to debit your account monthly. You will be given 3 cancellation reference numbers to correspond to the pills and the subscriptions. From here print a copy of the page and keep it. You can also email a copy of your chat. This should stop any further deductions. If however they continue to take money, with this proof of cancellation the bank will be able to stop any further payments to them. Hope this helps you all. Here is the link http://www.acaiberryandcoloncleanse.com/acai-burn-review. good luck.

The above link does not work! Try .net instead.

227 days ago, I posted this- the ordering page has changed- again- but this was true 227 days ago. I even spoke with customer svc and advised them of this. By the way, the rep that I spoke with assured me that everyone, including the celebrity faces on their site endorsed the product!

Here is what I wrote 227 days ago.

I ordered and canceled - hopefully. I believe that this product makes ridiculous claims. At the bottom of the Acaiburn website there is "Please Enter Your Details Below To See If You Qualify For One Of Our Trials" where you enter your weight, height and age and also your goal weight. You could enter the weight of an extremely underweight person and the results would still indicate that you qualify for a "FREE TRIAL". Talk about marketing! - and people continue to fall for it. Unfortunately, unless there is a medical problem, the answer is not one that we want to hear. Consume less calorie ladden foods and burn more calories.

By the way, when purchasing the "FREE TRIAL", you agree to pay for shipping and handling, re-order each month or so, but the big money is in a CLUB that you are joining. My CLUB membership cost me to the tune of $59.95 per month along with $9.95 month for the actual product and shipping and handling each month. The fine print is off to the right side of the screen, you have to move the scroll bar over to see it. Stupid me! I only have 6 lbs. that I want to lose and was looking for an easy way out.

Did not order Aciaburn but it keeps arriving and they keep debiting my card $45.00 every two weeks. I have sent them all back and recorede dates etc but the bank appears to be on the side of Acaiburn. They keep telling me its my responsibility to get Aciaburn to cancel the direct debot instruction. Hard when they dont answer the phone or reply to emails if you can find the email address. The only option was to close my account an open a new account. Solved the problem. Dont look to the bank for help they are not interested in helping. Tell them your card was lost stolen and get new card account number. Juist write off the loss to Aciaburn is my advice.

Close that account and open a new one with the same bank.

these peoples are going straight to hell for these lies

For Drea. You tell people to read. You should learn how to spell you ###. People are angry, like me, for being charged twice and being stuffed around when ringing up all over the world trying to cancel this product. Then having to cancel credit cards and change because this complany fraudently charges for products they don't send. So get off your high horse and get a clue.

I completed a form for a free trial of ACAIBURN - Dietary Supplement in October of this year. Firstly a company called betterdtox Cyprus took £7.76 out of my bank account stating that USD11.90 at exch rate 1.534 on 11 October and included commission of £0.21 this I believed was for postage so I didn't mind.

I received the first container of (60 tablets) which was supposed to be a FREETRAIL, then a few weeks later I received another container of another (60 tablets) which I didn't order.

I have just received my bank statement for this month November and December 09 and noticed that there has been two amounts taken out one on the 4th November for £54.99 by a company called accesscleans Cyprus and later on in the month 11th November another amount of £53.84 was taken out by a company called wellbhealth Cyprus! These darn companies have taken £116.59 for 2 jars of tablets - disgusting! CROOKS!

Due to this I have now changed my account - please take care!

Hi there, I am experiencing the same problem as you with this company! It's getting ridiculous!

I am going to go and try to change my bank account today but my bank are uneasy about it as the company will still charge the old account which will then be redirected to me...

Has this happened to you? What did your bank say?

I would greatly appreciate any advice! Thanks.
Bex

I did a tial offer on 11/23/09 and I dont want anymore. The problem is I cant find a phone numer to contact them. They have charges my checking account $89.93 on 12/7/09. I called my bank since the transaction was still pending, but they couldnt cancel it. The bank told me I need to contact the company (which I dont know how) and then go into the bank and fill out paperwork to fight this charge if the company would not refund my money. I have tried for days to try and find out how to contact the company, but I cant seem to find anything. What do I do ?

Hi,

I just called [protected] and asked for my account to be cancelled. They sent me a confirmation email as well.

If you are calling from Australia dial +[protected].

Good luck!
Claire

This may a problem when you don't receive the refund! you can call all you want, these
people are crooks! the bank should have given you the toll free number for the company, but it sounds like the bank is failing miserably at helping you! threaten to close the account and take your business elsewhere. There are MANY of these companies on the internet so you have to find the one who phished your info! This is a problem that should still be in the news, here is a story from MAY 2009:

http://www.kwch.com/Global/story.asp?S=10420265

Fight this by reporting to your state atty general and file a police report for the bank to put with the unauthorized charge fraud complaint. Don't give in or back down!
These crooks are duping financial services worldwide. GOOD LUCK!

This company is taking money out of my account without my permission.

Yep, got hit by the same mongrel company. Read their terms and conditions after the event of course and they have the audacity to say they will charge anyone who makes a complaint about them for fraud. What company other than a shonky one puts that inot terms and conditions. Very expensive lesson learnt. Cancel the card immediately!

I've cancelled every new payment that comes up on my credit card, but new ones keep appearing as well. I'm thinking the best way might be to cancel my credit card altogether. I recomend the same. Good luck. Also, call those numbers on your statement and scream at them on the phone to cancel all charges, refund your money, and stop charging under new names.

On dec 3th they charge me #94.21 and i cancel my subscription on dec 10th. Now i gat charge again on dec 14th for $94.64. All i ask was a sample bottle but they know that everybody doesn't read the entire paper and every line. The lady at the support speak so fast that i ask her to slow down. They are there to make money on poor people.

This company that is also know as:

Vibrant beauty
Accessclean
Improve Health
Beauty Health

Has taken £400 pounds from my Credit Card account and i have not way of getting this money back, they do not authorise payments the shipments cannot be tracked and i keep getting these silly pills.

Please help me find these people who think they can ripped the general public out of their har earned money

my daughter got me the tablets on trial, after the first lot i didnt want any more, so i cancelled any other orders coming to me, but they are still deducting payments in dribs and drabs out of my daughters account, now i cant find any email addresses or phone numbers to get in touch with them.

I did get the free trial of AcaiBurn (and I don;t know if it was the stopping of the late night snacks or the acai berri but I have lost 8 kg's !

WHen I signed up I didn't see the fine print regarding the monthly charges etc etc - so I did get a surprise on seeing the Amex Cahrge of A$98 for the next bottle when it arrived.

I DID try to ring the numbers and they didn't work and I couldn't find an email address when I googled it. Then I and started to get the "SCAM panic" when the Credit Card comapny said they could not block any further payments.

HOWEVER I did get a solution - for aussies ring [protected] (or +[protected] from a mobile)and they will aske for your registration details - ie your phone number.She cancelled on the spot and offered to take back the "surprise xmas present" if I returned the product.

Sweet!

I ordered this and i no longer want it or the $ taken out of my cards. you are ruining my credit.

Bought acaiburn and since then every month there is charges to my creditcard for different names all around 7 and 3 dollars every month. From elitepack to kitaccess. Since i have called them and cancelled they change the billing name which is now "ultimatedietpro.com". I have never ever purchased or consented to this website! This one is out of florida. I phoned and complained that i did not order this and they say "we need 1 month cancellation and do not refund. I have called mastercard 3 times and they do not seem to want to clarify the issue. This is a huge scam. I would recommend that the word gets out to not order acaiburn! Scam artists! Quit using your creditcards as they do not back up thier clients legitimate complaints!

The billing names on my creditcard statement that i did not authorize are: elitepack, kitaccess, ultimatedietpro.com, ezykit. These have all shown up since i purchased acaiburn! Do not order this product and beware of other companies also.

acaiburn, eh... you are probably trying to loose weigh. Well, first off. Stop eating junk food. Second, exercise. Follow these two simple steps and you may get a result.
Now, as far as your credit card charges... You should be locked up in a mental institute.
Haven't you heard about these scams going online? Where have you been, in the past 20 years?
Call your credit card company. Tell them an idiot you are, and have them cancel your account. Also, try the BBB and report whomever is overcharging you.
Get a life, will you.

i ordered acaiburn diet pills off the internet through an american company and received the trial pills. i never signed up too receive any more and monies have been taken from my account each month without my authorisation! contacted my bank who inform me that i cannot cancel any payments due too it being a card transaction payment and too ring the fraud helpline as monies are being taken out from different countries! please help, dont know what too do as i have no telephone numbers too contact these n scammers!

I asked for the free sample and was charged AUD94.00 from my Mastercard.

Hello,

I feel bad that there was some confusion when you placed your order. Complete customer satisfaction is our number one priority. That said, we do know that mistakes happen all the time. We do our best to avoid this by providing our Terms of Service on our order page right next to where you enter your credit card. We also have a separate link to our TOS from our home page. Did you take the time to read them before you placed your order? If not or if you are confused, I'd like to help you out.

I invite you to return the unused portion of your order so we can end our business relationship. If you are still covered by 30-day guarantee we will refund your money right away. We take our money back guarantee very seriously.

I'd also like to invite you to contact our customer support team, which is available 24/7. You can either call us at (8/8/8)-5/9/1-(2/1/9/0) or use our Live Chat online support service. The Live Chat link is on our Contact Us page. It can help you out with most of the most common questions and concerns we receive.

We believe that we can work this out so that everyone will be happy. I can't wait to hear from you

Thank you,

(Andrew Thompson)

Hello,

I feel bad that there was some confusion when you placed your order. Complete customer satisfaction is our number one priority. That said, we do know that mistakes happen all the time. We do our best to avoid this by providing our Terms of Service on our order page right next to where you enter your credit card. We also have a separate link to our TOS from our home page. Did you take the time to read them before you placed your order? If not or if you are confused, I'd like to help you out.

I invite you to return the unused portion of your order so we can end our business relationship. If you are still covered by 30-day guarantee we will refund your money right away. We take our money back guarantee very seriously.

I'd also like to invite you to contact our customer support team, which is available 24/7. You can either call us at (8/8/8)-5/9/1-(2/1/9/0) or use our Live Chat online support service. The Live Chat link is on our Contact Us page. It can help you out with most of the most common questions and concerns we receive.

We believe that we can work this out so that everyone will be happy. I can't wait to hear from you

Thank you,

(DEREK DOUGLAS)

Hello,

Sorry to hear that there was some confusion when you made your purchase. We take customer support very seriously and would like to work with you to resolve this situation. Many times, problems like this occur when people do not read our Terms of Service before they place an order. That's why we've placed our Terms of Service on the order page next to the box where you enter your credit card information. We've also placed a link to our terms on the home page for easy access. Yet, sometimes, people still fail to take the time to read it. If that was the case, I think we can resolve this situation quickly and easily. Simply return your unused portion to us today. If it has been less than 30 days since you placed your order we'll refund your money right away – as per our unconditional 30-day money back guarantee.

I do understand that you may have other questions and concerns. If so, we are ready, willing and able to help you out. Simply contact us by phone at (8/8/8)-5/9/1-(2/1/9/0) or use our Live Chat help service located on our Contact Us page. Live Chat is designed to address most common problems and take you step by step through the cancellation process.

Customer satisfaction is our #1 priority and we want to resolve this situation as soon as we can.

Thank you,

(martina smith)

They keep sending me this product and i don't want it and they keep charging my Bankcard

Hello,

I'm sorry you are upset. If we are at fault for any confusion or inconvenience, we'd like to help set things right as soon as possible. We believe in satisfying our customers.

I think that most of your concerns can easily be resolved if you contact our customer support team, which is available 24/7. Either call us at 8*8*[protected] or use our Live Chat online support service, located on our Contact Us page. Our customer support people are trained to handle problems like yours, and will work with you to resolve the issue.

It looks to me – and excuse me if I'm wrong – that this problem may have developed because you did not read our Terms of Service. For easy reading, we place the Terms of Service on the order page near where you enter your credit card, and provide a link to it on our home page. Did you get a chance to read it before you placed your order?

If you didn't get a chance to read it or found it confusing, please return the unused portion of your order and we can start the cancellation process. Hopefully you are still covered by our 30-day money back guarantee, so we can send a refund to you right away.

We want to do our best to resolve this issue and hope to hear from you soon.

Thank you,

(jenny shaw)

Hello,

I'm sorry for your inconvenience. It looks to me like there was some confusion when you placed your order. We are dedicated to customer service. I'd like to do my best to help resolve this situation so that both parties are happy.

Many of these types of problems occur when people fail to read our Terms of Service. Did you notice them? Our TOS was placed on the order form, and a link to it is available on our home page. It goes into detail about all of the details associated with our offer.

If you missed our Terms of Service or didn't understand it, please return the product to us and we will start the cancellation process. If it has been less than 30 days since you placed your order, you are still covered by our money back guarantee and will receive a full refund.

Should there be any other questions or concerns, please contact our well-trained customer support team. You can call us at (8/8/8)-(5/9/1)-(2/1/9/0).or use our Live Chat online. The Live Chat link is on our Contact Us page. Either method should be able to help you resolve this issue.

I look forward to having our team work with you to put this unfortunate matter behind us.

Thank you,

(jenny shaw)

Hello,

I'm sorry for your inconvenience. It looks to me like there was some confusion when you placed your order. We are dedicated to customer service. I'd like to do my best to help resolve this situation so that both parties are happy.

Many of these types of problems occur when people fail to read our Terms of Service. Did you notice them? Our TOS was placed on the order form, and a link to it is available on our home page. It goes into detail about all of the details associated with our offer.

If you missed our Terms of Service or didn't understand it, please return the product to us and we will start the cancellation process. If it has been less than 30 days since you placed your order, you are still covered by our money back guarantee and will receive a full refund.

Should there be any other questions or concerns, please contact our well-trained customer support team. You can call us at 8*8*8-591-2/1/9/0 or use our Live Chat online. The Live Chat link is on our Contact Us page. Either method should be able to help you resolve this issue.

I look forward to having our team work with you to put this unfortunate matter behind us.

Thank you,

(Margot Blewett)

Hello,

I'd like to express my concern over any confusion or inconvenience you suffered after placing your order with us. We do our best to make our offer as transparent as possible, but we understand that errors can happen and mistakes can be made. Now, it's time for us to help you resolve this situation.

More often than not, these types of problems happen when people don't take the time to read our Terms of Service – despite the fact that we place it on our order form right by the credit card information box and have a link to it from our home page. If you think we could improve the placement of our TOS, please let me know.

At this point I think your best course of action would be to return the product to us so we can cancel your order and – if you are still covered by our 30-day guarantee – refund your money.

Should you or anyone else reading this have any questions or concerns, please get in touch with our customer support team at (8/8/[protected]. You can also use our Live Chat online support service, located on our Contact Us page. When you do, you'll realize the great importance we place on customer satisfaction. .

Hopefully we can quickly resolve this situation to our mutual satisfaction.

Thank you,
(Barbara Blegen)

Hello,

I'd like to express my concern over any confusion or inconvenience you suffered after placing your order with us. We do our best to make our offer as transparent as possible, but we understand that errors can happen and mistakes can be made. Now, it's time for us to help you resolve this situation.

More often than not, these types of problems happen when people don't take the time to read our Terms of Service – despite the fact that we place it on our order form right by the credit card information box and have a link to it from our home page. If you think we could improve the placement of our TOS, please let me know.

At this point I think your best course of action would be to return the product to us so we can cancel your order and – if you are still covered by our 30-day guarantee – refund your money.

Should you or anyone else reading this have any questions or concerns, please get in touch with our customer support team at 8*8*8-591-2/1/9/0. You can also use our Live Chat online support service, located on our Contact Us page. When you do, you'll realize the great importance we place on customer satisfaction. .

Hopefully we can quickly resolve this situation to our mutual satisfaction.

Thank you,

(Mary Blaylock )

sorry but i m french so... Meme chose pour moi, ai commandé par internet, recu une seule fois la marchandise, par contre continue a etre facturé sur ma carte de crédit. La banque me répond qu elle ne peut faire un arret de paiement parce que c est un contrat entre moi et accaiburn... la seule chose a faire est d annuler le tout par internet et de faire une plainte a la banque pour marchandise non recue... lorsque j essaie de les joindre par internet naturellement avec mon compte hotmail, je n existe pas. Alors pour ceux qui ont monté cette énorme fraude meme si je doute que mon message se rende a vous... voici un de mes projets pour 2010 avec l aide de ma mere. RETOURNER SUR LE SITE ACAIBURN.COM ET FAIRE UNE DERNIERE TENTATIVE AFIN DE RESILIER CE CONTRAT, FAIRE UNE PLAINTE A MA BANQUE POUR MARCHANDISE NON RECUE... ET S IL Y A LIEU CONTACTER UN AVOCAT ET INTENTER UN RECOURS COLLECTIF.

PLUS QU ASSEZ DES ESCROCS... QUE LE MEILLEUR GAGNE... ET JE PARLE ICI DE MEILLEUR EN TANT QUE PERSONNE, PAS NECESSEREMENT EN TANT QU INTELLIGENT.

On fini toujours par se faire coincer lorsqu on fraude et notre karma nous rattrape. Alors bonne année a tous et bonne chance

The only way to get out of that is to send them an email cancelling your subscription and cacelling your credit card (just in case).

I signed up with them but I did not realised that after the free trial period my credit card would be charged for a very high amount; I send them an email to cancel my subscription and to return the product.

While I was within the trial period, they still demanded a payment for the full amount ($80); I told them that I was still within the free period and they told me that i had to return the product before the 14th day of receiving it otherwise I would still be liable for the full
amount. The catch was that I had to ring them to get the return address, which is not a condition in the contract. I told them that I was not going to do that and if they did nit provide me with a return address I would be charging them with storage fees. I never heard of them again but I cancelled my credit card just in case.

Good luck with them.

I sent for the offer of a free trial to Acai burn and several weeks later received three bottles and a debit to my credit card supplied for what was meant to be the postage only. I did take the opportunity to try the product however after perseverance and stopping and starting I discovered I was allergic to it. This week I have received a further supply which I do not want Order [protected]. It is scandalous that we have the offer of a free trial and just postage and receive complete orders and it is unsavoury to the public at large. I would like a refund and a cancellation of any further orders.

Beware of signing for the trial offer for AcaiBurn and giving your credit card details. I fell into the trap and have been automatically charged twice for additional bottle which I did not order. This has been a very costly free trial offer approximiately $180.00 .

I sent for the free trial of acaiburn and now i am being charged for a product i nolonger wish to have. The phone number on the letter that comes with the product means nothing to me because it is not an australian number. If any one can help me to get rid of these people, please send me some information. thankyou

I have just recieved another parcel, I have tried to contact Sarah Nicholson to cancle this product. [protected] no answer doesnt even ring
I will be returning it to them and asking for my money to be refunded to my credit card which the bank will transfer to my new card

I have been trying to contact but have been unable to. I want to cancel my sons order which is being paid for by my banking account. They do not send any details or a receipt at anytime in any of the orders.

i want this package returned and i want this canceled asap they are not authorized to keep taking payment out of my account if it does not stop i will contact my attrny thank you i would like to return the product that i just recieved i did not order it thank you