Acaipure review: Charge not authorized by me 1528

I've called many, many times to advise them of the double billing. Always a recording- then switch to music, then recording again. Never a live person. I have called different times of the day, during their mountain time business hours. It's always the sam, recording and. No response.

On 9/9/08 I ordered a trial of your product and received it almost one month later, I paid $44.85. Then without reordering someone took $39.95 out of my bank account and I received no products that was on 10/14/08. Then again on 10/28/08 $44.90 was taken from my account! Ido not want you taking any more money from my account! Please return the$84.85 to my account, PLEASE! or I will contact the office of the BBB.Thank you! Mrs Jo EllenWashington. P.S. I tried to call your company using the number that was in my bank statement, but got the runaround from your automation. My number is [protected] please call me as soon as you get this e-mail. Thank you.

I order a free one month trail of AcaiPure with shipping and handleing charge of $4.95 I recieved two items that were not requested Hoodiawater at $29.95 and Hoodiaburst Gum at 9.95 and was charged a total of $44.85 to my card and i have recieve a another bottle of the AcaiPure and charged $44.90 . This was not ordered by me. My card has already been Charged. I have been on hold for 46 minutes and still not talked to a live person. According to the packing information and bill They will except this back if it is unopen within thirty days but "ALL ORDERS ARE SUBJECT TO A 15% RESTOCKING FEE. What can be done about this?

this company took money out of my account and i never order the product...i have tried to call the company and all i get is a busy signal?
i got sucked in to the scam

They offer you the free trial version at 5.95 but when I got my statement they were charging me full price after the trial date. They did not contact me about the product and what my thoughts were on the product before charging my account. This is what I call bad customer service. Why do they use people such as Oprah to push their product, this also tells me Oprah has no clue about the product.

SHAME ON ME! I thought I was getting something good for a cheap price and did not read the Terms and
Conditions. WOW, it's all there folks and I have to eat my own words after crying out loud about being cheated. My excitement overcame me and I did not read the most important part of the contract. Will never do this again.

Just received product. The "FREE" trial does not exist. They sent two products I did not ask for or "click for" and for which they charged my account $44.85. Now they insist on a 15% restocking fee. A scam no doubt. I will fight this through my credit card company. Apparently since no one has posted in 40 days or so, I must be the last gullible person to get scammed?

The price I was given for ordering was not what was put on my credit card. It went from $4.95 t0 $44.95. I have returned your product and do not want to receive anymore shipments. I have called my credit card and told them not to accept anymore charges from your company.

I am so angry after I read all the complaints which the same thing happened to me.I was sent 2 products and charged for something I did not order. I tried to contact the number [protected] and no one answer the phone and now I am writing my complaint and I WANT MY MONEY BACK and I have reported to my credit bank how dishonest and low of you Central Coast Nutraceuticals, Inc. My credit bank is going to dispute you and you are going down. What goes around comes around to you graham d gibson, you are a thief.

I Have been charged twice for 44.90. I want to cancel. If my bank doesn't do anything about this, I will have to take legal action.

I want this stopped. Cancel any future shipments that I didn't order anyway.

Incredible, We should do something because we are not along.
we should contact costumer protection because they are stilling from people like us that is not correct

How dare this company take advantage like this. I agreed only to pay $1.95 for a sample and they sent me gum and a liquid which I did not order and had the ultimate gall to charge my credit card $41.85. I called today to get a return number and they said my hold time was 45 minutes and 54 seconds. Well, I will take this up with my credit card company and see what happens from there. I should have put it on my AM EX card since they are usually the most helpful.

Everything everybody is saying is true about this AcaiPure, I am surprised at Oprah for promoting this stuff it is a rip off and I want my money back...no one is answering the phones..started out as 4.95 then you get a bill for 44.85 for some gum and water. Times are to hard for stealing other peoples money...

i was charged 250.00 [ref.#lf150] smoke free environ when i was outdoors and not within 25ft. of a doorway. your manager was very curt when i protested saying [thats the way it is. ] the hotel was courtyard marriot seattle south centet on aug..26th.2008 needless to say you have lost all my family business.

I received 2 additional products that I didn't request with the trial of POM CLEAR . I called to get a RMA # and was told that there was a minimum of 55 minutes wait time. We are being ripped off. It is impossile to cancel and to get a refund.

I just received my credit card bill. On it I was charged for 2 of the acaipure. I only ordered one. So I am notifying my
credit card co. that I am not paying for the one of 44.85.
Please take this off my bill.
thank you..

Faye Friends
penshado@npacc.net

tried the acai free offer and was billed for two items not purchased. this is considered an "unauthorized purchase" and I will report this as fraud to my back any input please advise what to do to get my money. can't get them on the phone (naturally)

I too was overcharged. When I initially stopped my order, I was given the option of shipping for only $1.95 instead of $4.95. I agreed to this amount and submitted my credit card info. This morning I found out that I was charged $41.95. I called the 888 number twice and let the phone sit for over two hours by itself and the elevator hold music was still on! I'm going to try to reverse or stop the payment from VISA via my Credit Union and or file a complaint with the New York State Attorney General's Office. The real reason why the number tells you that there is a 51 minute hold time is: a) no one will answer the phone or b) they want you to hang up or c) they are getting sooooo many complaints BUT it isn't because the proud is sooooo popular! Join me in a class action lawsuit!

There were two little boxes to the right that you were suppose to un click in order to not be charged for the other two items, that's how they got you!

This is a scam. I returned the product, cancelled the account and was then charged another fee. I immedicatley called my credit card company, reported fraud, and shut down my credit card account. You should all do the same. I will report to the attorney general. Good luck

I ordered trial, was sent 2 other products, H2O 29.95/ TOTAL 44.85 THIS IS UNLAWFUL!

I ordered trial Acai Pure received gum 9.95 Hood water! 29.95! total charged to my card. 44.85 . They do not answer phone, What can I do?

I also bought the acaipure and they charged me too much then one month later there is another charge on my account from the same people this is a crime and something needs to be done about it.

I also got scammed by these people and can not get a phone number. could someone please post one also there needs to be a law suit against these scammers.

I too order the free sample which i was to only pay shipping $4.95. The free sample arrived with a 30 day supply which they charged my acct 39.95. I have received a second bottle with a charge of 42.95 which I am sure that I did not order. I can't get them on the phone and the letter says that I can't return with a special code that I will get from them on the phone. How can I return this with all the stipulations that they require? I am very upset with this company. They seem to have way of getting away with charging your account whenevery they choose to.

This company is a theiving company. I to was scammed by their free trial offer of $4.85 and like the others I thought since Oprah endorsed them it was legitimate. They sent me crap I didn't order and charged me $44.85. I got an RMA # and mail delivery confirmation like the site says (you have to search the pages of the site to find this info). Returned all products unopened and not only 9 days after they got my product they charged me another $39.95. What a ripoff company. I'm going to my bank today before they still anymore from me since I used my debit card. I'm also reporting them to the Better Business Bureau and emailing Oprah. She should be appalled.

I ordered acaipure for 4.95 shipping and was charged 44.95 then they send me stuff I didn't want and when I try to call you get nowhere and it takes a week to get an answer back from an email which when i finally send it back instead of crediting my account they charge me an additional 39.95 because it was past the 14 day trial period. Now I am afraid the will keep sending me the stuff and I will keep getting charged but I still have to pay the shipping and a 15% restocking fee. Any ideas what to do next.

I ALSO ORDERED A FREE SAMPLE HAVING TO FILL THE PAY FOR SHIPPING PORTION
OUT AND I WAS ALSO CHARGED 44.85 AND HAVE NOT RECEIVED A PRODUCT
THIS COMPANY SHOULD NOT BE ALLOWED TO DO THIS AND EVERYONE THAT DID ORDER SHOULD FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU TO PUT THIS SO CALLED COMPANY OUT OF BUSINESS.AND IM EXTREMLY DIASAPPOINTED IN OPRAH FOR BACKING THIS COMPANY .SHAME ON HER

i requested the free sample and I thought that was it now I see they withdrew 40.00 from my bank withough authorisation I do not want to use their product anymore nor have they sent me the new botle.,

Ordered "free trial" for $4.95 S/H and was charged $44.85 for other products shipped with "free trial". I unchecked all the appropriate bubbles so I wouldn't receive any extra products, but the company ignored my request and shipped me those same products. I have reported this company to the BBB and the Arizona Attorney General's Office.

I ordered the "Risk Free Trial Offer" of AcaiPure. I was shocked to have also received the Hoodiburst Gum and Hoodiawater for a grand total of $44.85. I phoned their customer service phone number and was told there would be a 18-minute hold. I phoned early this morning and there was already a 39 minute hold time - totally ridiculous! I am writing a letter to the president of the company and will seek legal action against them.
I plan on returning all the product including the free trial offer and will "eat" their charge of a 15% restocking fee.
I will never, never order anything from them again. I only wish I had read other people's complaints about them before I ordered.

I ordered the free sample as well and was told only to pay $4.95 for shipping and handeling. I was billed $44.85. This is a scam and unjust.

I ordered the trial bottle of Acai Pure, and they sent two other things as well. I called, and complained, and they refunded only $33.92. Today arrived another bottle of Acai Pure, UNORDERED, and the phone number has a 37 minute wait time to obtain an RMA #. This is a complete scam, and I intend repoirting them to the Better Business Bureau.

I received my Acai berry prescription on the first month and it was charged to my account. It was a trial thing. The second month I was charged again for the same thing and received it in the mail.. I did not autorized the second charge to my account, therefore I will not pay for it and I do not want anything sent to me again. NOTHING! I told my credit card company not to accept payment for this product anymore!
Janice Murrell order number 1230884

Please I encourage everyone to contact the Internet complaint fraud department. These people can not get away with this. After 2 weeks of being uable to get anyone on the phone I left it speaker phone for 40 minutes when someone answered to cancel my so called order that I never ordered. He was rude rude rude.according to him it was so called agreed upon after 14 days free trial you would be billed. YEA Right. so everyone get together and file a complaint...

Ordered a "trial" package and paid for it with credit card. Then I get in the mail another bottle and charged 44.90 for it. I did not order this bottle. Tried to call the customer service #. Told "it will be a 40 minute wait period" because our product is so popular. That means they have incorrectly sent and billed many people and they are trying to get the RMA number to send back the product. I sent mine back and paid 7 dollars to send it back. I called my credit card company and they are not going to pay it. I think the Florida BBB will be contacted when I get off the phone or the city in which ACAIPure is located.

THIS IS SCANDALOUS, I WAS INFORMED THAT THE PRODUCT WOULD COST $4.95, NOW MY ACCOUNT HAS BEEN CHARGED $44.85. THERE HAS TO BE SOMETHING DONE IN REGARD TO MORE COMPLAINTS BEING FILED AND MONIES RETURNED TO MY ACCOUNT.

IF ANYONE OUT THERE HAS ANY ADDITIONAL INFORMATION PLEASE EMAIL IN RETURN, I CANNONT, (AS I'M SURE NOONE IS) AFFORD TO SPEND MONEY UNNECESSARILY ON SUCH FABRICATION.

Yes, beware because I was charged another fee of $39.95, in addition to the $44.95, which should have been $4.95. I, ultimately, had to inactivate my credit card, so they would not charge me any more!

Make sure they don't, also, do this to you.

More - I found this on their website: They will CONTINUE to send you their product. ARGHH!

AcaiPure Risk Free Trial Offer Terms and Conditions:
Please take a few minutes to read the following as when you purchase the AcaiPure Risk Free Trial Offer you automatically accept the following terms and conditions. You are ordering the AcaiPure 14-day risk-free trial offer for $1 plus $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with your AcaiPure trial offer, return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. If you are happy with your AcaiPure, do nothing and your credit card will be charged an additional $38.95 approximately 14 days after your receive your trial shipment. That's 20% off the regular price for a 1-month supply of AcaiPure, normally $49.95 per bottle. In addition, approximately 30 days after you place your trial order for AcaiPure and about every 30 days thereafter, we will automatically send you a fresh 1-month supply of AcaiPure. The credit card you provide today will be billed the Member's Only price of $39.95 plus $4.95 s/h for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply of AcaiPure, normally $49.95 per bottle. You may cancel your membership to AcaiPure at any time by simply calling customer care at [protected] or by emailing us at support@centralcoastnutra.net. Remember, most customers see most noticeable results by using AcaiPure consistently for 3 months. If you are not fully satisfied with future shipments of AcaiPure, you may return any unopened containers of AcaiPure within 30 days of receipt for a full refund less the $4.95 s/h charge and a 15% restocking fee.

Contacting Customer Care: