Acaipure review: Charge not authorized by me 1528

Ordered trial offer for two items at$1.00 each charged $44.85, and 45.85 seen the charge on my account called Central Coast Nutra at [protected], they said I had 30 days to send it back. When I received the items, I took them straight to the post office and returned them unopened. Received another package from them, called again. I check my credit card statement and seen I was charged an additional 38.95 and 29.90 plus the new package of 44.90, and no credit for the first two items I sent back. Apparently they put items in the package I did not order that was the first two charges, the second two are for the trail offer. Since they have not yet received return of the items they will not credit my account and if the items do not get to them within the 30 days to bad for me. They said my packages are probably still sitting at the post office since I did a refusal of the package which is a return to sender, which is at the expense of the post office. Make sure when your sending your product back you have it Tracked. I mailed my packages back on Oct. 3, today is Oct. 27. The guy I spoke with said when you do a return to sender it could take the Post Office 4-6 months to get the package to them.

Emailed several times got an acknowledgement back after the second request to be patient and that they have many emails to responde to. I bet they do, if they were upfront with their FREE trials maybe they wouldn't have so many emails!

i need a rma and a delivery confirmation. i am returning acai pure . i am not satisfied with this product and i thought i was only receiving a trial product. i have tried calling several times. thank you . please send right away

I ordered two products at a 1.00 trial period each. I was billed 44.85 and 45.85. When I seen this on my account I called [protected], spoke with someone they said I had 30 days to return the products. The day I received the products I mailed them back(refused from postman/return to sender). Then I received another package, I called the company, I also checked my credit card statement to see if I was credited from the first returns and I seen 3 more charges 38.95 and 39.95, and for the new package 44.90. From what I was told the first 4 charges I was billed, is the trial offer and other product I did not order. I will not get back any refund unless the products are returned within 30 days, I mailed them on Oct. 3 and today is the 27th. He said when you refuse an item from the Postman, that since its costing the Post Office money to send it back that they take there time and that my packages are probably still sitting at the Post Office. This is just there way of keeping your money. So when you send a package back make sure you get a tracking number and you probably should close your account out. If they do credit your account anything there going to charge you S&H and a 15% restocking fee.

I answered an ad to try the free product. I only paid postage of $4.00. I was not charged 39.99 to my account which I never ordered anything else or authorized them to charge anything else. I tried to call them an unable to get through. What can I do is there another # where they can be reached?
Thank you for your quick response

I did the same stupid thing! I kept hearing about how great it was through the advertisements on myspace and Oprah. $41.85 and $20.00 were charged to my card, and I was supposed to be charged $1.95.

I don 't know about you... but I do not think Oprah would appreciate this!

Is the product working at least?

didn't order & getting billed for stuff i didn't get

i ordered a free sample of acaipure and only had to pay s & h of 4.95. i was charged 44.95 and sent products that i didnt order

I am in the same boat. I originally ordered the free trial and pay the $4.95 s&h. However I was charged $44.95. This was the end of last month. I went in and checked my checking account just now to find that they have taken $33.95 out of our account again and no product. But the product doesn't even work. What a scam. I will never order anything online again. And it worries me because they have our account number.

I had the same experience. I signed up for the free trial where you pay only for the S&H and ended up receiving 2 more items I did not order but was billed. I was so upset for a company to take such liberties and just charge my credit card for something I did not order. I tried calling and emailing. Nobody answers their phones and no response from the emails. Had to alert my credit card company of this dispute and hope for a good resolution. BE WARNED! It is more trouble than it's worth.

The same thing has happened to me. Free sample with only $4.95 shipping and $44.95 charged to my credit card. This is a scam and should be stopped !

I sent the product back. I had a tracking number and the product was returned on 10/18/08, I also email support@centralcoastnutra.net w/all the information and on 10/27/2008 they still took money from my account. I am filing a complaint with the BBB and contacting my back to get this company for fraud.

I ordered aFree bottle of AcaiPure and they sent me the free sample plus 2 other products and was charged $44.85 on September 8th 2008.and I called the company and complained and sent back the other 2 products. On my Oct. 14th Bank statement there was another charge of $39.95. I intend to call them today for an explanation of these charges. Please advise on what I should do. Thank you Suzanne Martin

I paid $1.95 shipping charges for a free offer and 1 month later they debit my bank account for $39.95 without my authorization.

I ordered a risk free trial of acaipure and no where on the add did it say that you were going to be automatically enrolled or going to ship you out gum and some other stuff. I immediately returned everything. I was charged for the items returned and automatically billed again the followwing month. I was credited for $39.95 but not for the original charge that I never agreed to. This is a deceptive practice. I am demanding my account credited immediately.

Receiving products charged to my credit card not ordered. Can't reach anyone on the phone to get corrected.

I was just to get the free trial and nothing more. My credit was charge 44.90 and have been trying to get some one on the phone because I have not received their product and nor did I authorize payment. Such a very dishonest thing and no one will answer the phone all you get is recordings. Have had to notify my bank of what I feel is a fraudulent act.

How can I get the charge off my credit card. I order the free sample and that is all I got an wont . On My credit card statement I have 2 charges on it for product i have not got. I got the free one but no other . on 10-14-2008 was charges $39.95 & on 10-27-2008 was charges $44.90 I would like the charges taking off my credit card .

SENT ITEMS THAT WERE NOT ORDERED AND WANT A REFUND

I sent for free sample as recommended by Oprah (at least they used her picture). I received the AcaiPure PLUS two items I did not order (ordering the two items was checked, I had to uncheck them). I didn't see this. My account was charged $45. I finally got through by phone. They send it back and I'd be credited $39.95! I sent back the two items and my charge account was CHARGED the $39.95 and not credited. I couldn't reach them by phone and my email was returned. I paid $75 for this Free product. I sent an email to Oprah but no answer. I called the company today and their number is disconnected. I was Scammed. Norma

Ordered free trial offer that was to be free plus shipping, recieved two additional items I didnt order and was charged 41.85, and them a month later I was charged again for 39.95 for another order which I didnt order, this was and unauthorized charge on my credit card. And after numerious attempts to contact the company, I notified my bank about the charge and notified the state Better Business Bureau.

I HAVE NEVER ORDER ACAIPURE--I HAVE RECEIVED THIS PRODUCT IN SEPTEMBER AND OCTOBER.
I HAVE ADVISED MY CREDIT CARD COMPANY NOT TO ACCEPT ANY PURCHASES WITH YOU MERCHANT NAME.
I DO NOT WANT ANY MAILINGS FROM CENTRAL COAST NUTRACEUTICAL, INC.
I AM REALLY DISAPPOINTED THAT YOU WOULD STEAL FROM OTHERS WITH THIS DISHONESTY.
I WONDER HOW YOU ARE ABLE TO SLEEP AT NIGHT.

web site very misleading. I thought I was getting free sample
of acaipure capsules. Received them plus appetite suppressant
and gum. Charged 44.85 for suppressant & gum. The next month I was charged 39.95 for the capsules.

I ordered the FREE trail, that was only supposed to charger me for handling and shipping, which was supposed to be $1.95. about a month later I got charged $39.95 for a product i did not receive. Don't order, this is a scam.

that is not the right address, I didn'tr realize we were supposed to put the companys address. just so everyone knows...

Charged for a "free sample"
$129.70 fraudulantly taken from my checking account
canceled all future shipments 9/15/2008 and was told I would be refunded.
have not been refunded
scam artisits
bank notified and also my lawyer

I place an order for a trial sample for $1.99 shipping and was charger $41.85 from my debit card

i order this acai pure, where they said send only shipping and handling of $4.99. but after checking my bank account they took out 44.95 from my account. i try emailing them to find out what happened and no one returned my email.

I have the exact same complaint was charged 44.95 for my free sample and received some Green Tea products with my AcaiPure which was not even mentioned in the ad plus I get up today check my Bank statement online and find they charged 39.95 on my debit card amy going to my bank today to see if I can can stop it. I will never trust internet ads again.

I am having the same problems as everyone else is having charged 44.95 for free sample of AcaiPure and now they charged my checking account for 39.95 for something I did not order. I'm going to go to my bank today and if I have to change my account # I will. If anyone has had sucess against this company please e-mail me.

Acaipure - ordered a free trail offer just to pay shipping, and was billed $44.85. This month I will billed again. How can I stop this?

I sent for the sample size at $4.95 ( s&h ) INSTEAD I received other products I didn't order plus they debited my account for $44.85 that I in no way authorized ! I have tried to contact them thru the # given & web-site BUT you can't ever reach them so I went to my bank & placed a complaint against the co. & canceled my debit card, so they can't take anymore out of my account JUST BECASUE THEY DECIDE TO, I also sent an e-mail to Opra's web-site since she does back this product. I'm hoping her team let's her know exactly what this company is doing to hard working people who don't have the extra money to have just taken out of their bank accounts. in today's world it's all about greed.

I am returning the second bottle of this product that I did not order and If this happens again I will be seeking legal council about this. You claim that your products are all of that. I am not satisfied with your product and am returning it within the thirty days like the receipt says to do for a full refund and that is what I ecpect to happen and nothing else. I will no longer accept any more products from you or in the future. This is a scam and I do not like being taken advantage of. This is on your so called Acai Pure 1 Unit. I have not lost a pound with it, I have better luck with benefiber.

I WANT TO CANCELL/CANCELL/CANCELL NOW!

I ordered the free sample of Acai Pure and paid $4.95 shipping. When I received my "free sample" there was gum and hoodia water drops included with a charge of $44.85 This was drawn from my checking account on 9/26/08. On 10/26/08 my checking account was charged $39.95 for products NOT ordered or received. Please help me! Glada J. Hettinger

I guess I ordered this because Ophra Winfrey was backing the product, but I will never trust her "good word" again. Is this how she became one of the richest women in the world? I think I'll call her on her show.

I also received items that I didn't order. I called & rep told me that they automatically shipped another pkg. for $41.85 when I didn't contact them and tell them I didn't want automatic delivery. On (9/4/08 I was billed 41.85, rcvd another pkg., which I returned.I didn't rcv credit, but was billed 39.95 on 1008/08. Please do not send any more orders and also credit my account asap.

I ordered a free trial size of AcaiPure for a fee of $4.95 for shipping only, without any further commitments, my dedbit card was charged $44.85 through a company on my bank statement named CCNNUTRA. I had to e-mail the company to request a refund of the difference without further committment. I will keep you updated.

When I called the telephone number listed on the bottle to complain about receiving items I did not order and complain about them charging me for these items, the yhung up. When I called back and tried to speak to someone about cancelling this order, the ysaid I had to leave my name and order number which I didn't have. I left my name & phone number, but the message said the answering machine wasn't operated by a human, but was done electonically or something. THIS IS A BIG SCAM AND SOMETHING SHOULD BE DONE ABOUT IT!

I was charged for something that was supposed to be a free trial. This is a rip off. Do not send for these products as you will be scammed.