Acaipure review: Charge not authorized by me 1528

suppose to be shipping only 4.95 take 44.25 then come back a couple weeks later and take more money 39.95 out of account.

I fell for the $4.95 shipping & handling only for a sample supply. My credit card was charged $49.95 & I still haven't received the sample. I sent email on 11-14 & 11-20 & still have not heard anything.

I just received my free trial. I paid for shipping and handling but I also recevied items that I did not know of and was charged on my bank card for this items. I will be calling them and I hope they will work out my account. I will report them if not.

I am totally in agreement with this complaint. I received my statement yesterday, looking noticed that they charged me $44.85 for the ACAIPURE (that was to be a free sample with 4.95 shipping, and then the COLOTOX was also to be a sample for $1.00 + shipping, they charged me $45.85. Believe it or not, same company phone number. I have tried calling the number on my statement, can't get through, imagine that. I have called my credit card company, the FRAUD line, and will hear from them this week, . Today is Sunday. I can bot believe that Ophra would allow her name to be conected to this SCAM ! I want my money back, and them pulled off the internet. I have learned my lesson, will just do the good ole' exercise and cutting back what I eat to loose the weight.

the trial offer suppose to be 4.95 I have been charged 45.00 not once but two times. I want all my money back.

I ordered online a free trial [$4.85] for Extreme Acai Berry from Acaipure on 11/20/08... and found out that they charged $44.85...I have been trying to cancel that order ...phoned [ [protected] ] at their opening time [6pm MT]... "11 sec waiting time"...was on the phone for 30 min... nobody ever answered, only that music fron a tape...I have phoned several times since...NOBODY EVER ANSWERS...so I cannot cancel that order ...I'm filing a dipute with my bankcard campany... Hope somebody stops this BIG FRAUD

I also ordered the "free trial" of Acaipure for the shipping charge of $4.95 and was charged that plus $39.95 . It's a huge SCAM!
I'm in the process of contacting the company and sending the full product back and cancelling future orders. This is an expensive free trial!

Same thing happened to me. This company is ripping everybody off and someone should do something about it. Lets go to Help Me Hank and put this company out of business once and for all.

Not only is the first rip off in dispute. I have been charged again and never received the secong so called shipment. How can the state of Florida allow this to continue. I agreed to receive 2 samples at $4.95 postage only and have now been charged $169.80. I refused the original shipment .
Shame on me for ordering anything on the net.
V.Skeries
Austin, Texas
11/24/08

Ordered free trial of Acai supplements and got charged 39.90 more than the $4.95 shipping I was supposed to be charged.

apply for Acai Pure Trail free, shipping 4.95 only recivced acai pure trail what i order also what i did not order Hoodibust gum 9.95 1 Hoodia water 1 unit 29.95 i approve 4, 95 from my account they took out 44.85 on 11/3/08 order # 1512908

They did the same thing to me, and I have tried to contact them to no avail. The voicemail said to cancel, just leave your name and order number. Guess what, my credit card was hit for $44.90. I am going to report them to the Federal Trade Commission.

I guess I am also a victim. I thought anything Ms Winfrey endorsed would be ligit. WRONG. I was charged 44.85 instead of 4.plus change on my account, never recieved and unable to reach anyone at the company. I put in a dispute with my Visa Company and I guess the next thing is the State Attorney General and/or the BBB. I also did not order anything else. One of our TV stations does consumer investigations on items like this. I intend to call them for some help. I'm on a fixed income and cannot afford this. Thanks for listening.

I was supposed to pay $4.95 just for shipping and was charged $44.85 once and then later was charged $39.95(I'm not sure what this was for. Due to their stupidity, I had my bank account overdrawn. I would like to be reimbursed for the overcharge, plus my charge for my account being overdrawn. I would not advise anyone to order this product. This is just a scam.

I have also had the same problem! So glad to see i am definitly not the only one. I tried contacting them and have recieved nothing in return. I am continuing to get charged about every two and a half weeks with 41.95. I finally called my credit card company today and am disputing the charges. This company is a total scam!

I ordered a free trial of Acaipure and agreed to pay shipping costs.
I noticed as I was clicking the ordering icon that 2 other items were
automatically checked off (their suggestions) and I tried to cancel the
order and I couldn't get back to that page and there was no place to cancel
the order. Instead of the shipping fee, I was charged $44.85 on my debit card.
If I had ordered it on a regular credit card, I could at least dispute the charges.
I sent them 2 emails, one immediately after I ordered explaining what had
happening and to cancel my order.
I also tried to call their customer service 800 number and a recording said I
would have a 64 minute wait time. I tried later in the day and it would have
been a 75 minute wait time.
I emailed them again asking them to refund my card immediately and I still
haven't received my refund and it has been over 5 business days. Also, I have not even received the product so I can return it.
There is no where to turn

charged my credit card with 2 months (84.85) and was only supposed to charge me for a shipping charge, the product was supposed to be free...

I too was scammed. I received my "free" AcaiPure but they charged me $44.95 and included two products I do not want or need. I have initiated a chargeback from my AMEX card and hopefully they will void the charge. DO NOT ORDER FROM THIS COMPANY.

No surprise here...same story as I have noted hundreds of times on this board...advertised on weather.com...Oprah endorsed...try for 4.95 shipping...no obligation...just got back from the bank - cancelled my card and filed a complaint with my bank to fight the charges...

I too fell for the free trail offer and was charged for two more products that I didn't order. I have looked further into this, and found way down on the bottom of the order page online there is a section about terms or something and you have to read that to see that you will indeed be charged extra. However, it was young man at my credit card company who had heard of this company and had given me this idea of where to look. Something I should have seen for myself. This is a deceitful and tricky way for them to make money, and if I lived closer to Az I would be down there pulling someone out through their window. So for the time being I have sent two e-mails, two postal letters, two e-mails from their customer support page, and finally got a response from them that they acknoledged my cancellation. It is too late to dispute the charge, since i did order the product and didn't fully read the terms, shame on me. Credit card company suggested turning it over to the states attorney general which I will if they continue to charge me. I told them you have to get a rma to return the items andyou can't get through on the phone. What a crock, I wish everyone good luck with this and keep trying through e-mails and postal letters to cancel, and make copies of your letters and e-mails to show the credit card companies that you are trying to cancel future shipments.

With me was the same and even worse, cause they charged me 3 times and never send me second bottle, now i want to cancel my membership cause they keep going to charge my cc, and i never get a product from them, but i cant reach them, the phone never answer!

i agree! any idea wat i should do to get my money back or at least the pills? i havnt gotten any pills and i was charged... this company is Bogus! they are ripping people off and its not right... somebody needs to put a stop to it! its acai-pure.com ---- the site that ripps you off!

I ordered the 0 free trial for 14 days. they charged me 44.95 for othere itemed not ordered tried to call but the hold times are 70 min at a time i have reported to the attorney general office here in Arizona. This place is a scam

do not know address or anything about this company -they have ripped me of for $132.00 dollars. I do not want it and they charge me and I have not even gotten the product.

My daughter ordered the trial sample for $1.95 plus shipping. Acaipure sent and charged for items not ordered. Charges were made to my credit card without my permission. I can not reach anyone by phone [protected]) in order to get a return merchandise authorization number. The line is always busy or there is a 75 minute hold time. There is a restocking fee of 15%. Why is there a restocking fee on something you never ordered or authorized? I want a full refund. Can you help?

Like so many others, I responded to the AcaiPure offer to get a "free sample" for only a $4.95 shipping charge. My credit card was immediately charged a whopping $44.85 which I DID NOT AUTHORIZE. I urge everyone who has been ripped off to contact their credit card company to challenge the unauthorized charges they are experiencing.

I HAVE HAD TWO UNAUTHORIZED DEDUCTIONS FROM MY CHECKING ACCOUNT BY THIS COMPANY...I WANT REIMBURSEMENT AND CANCELLATION OF ANY FUTURE BUSINESS WITH THIS COMPANY.

WHEN CALLING THE PHONE NUMBER, THERE IS A RECORDING THAT COMES ON SAYING THAT YOUR WAIT TIME IS ... (I HAVE NEVER BEEN ABLE TO SPEAK WITH ANYONE) >70 MIN.

I WILL CLOSE OUT MY BANK ACCOUNT THAT HAS BEEN ESTABLISHED APP 8 YEARS IF NECESSARY AND SEEK LEGAL REPRESENTATION IF NECESSARY.

Acaipure has charged my credit card without my authorization before the 30 day free trail was over. I am quite upset with the company's dishonesty and the phone number that is on the invoice often does not work or you are on hold for a long period of time.

The same thing happened to me. I ordered the sample and received water and gum and my account was debited for 40.95. I called and was told that was what was on my order. This month my account was again debited for $39.95 and received no product. I am calling my bank immediately.

Same thing has happened to me...what a scam...they won't answer just get a machine.
I am going to report them and hopefully the rest of you will. I have learned my lesson! Getting scammed like this should help us lose weight!

CANCEL ANY SHIPMENT OR CORRESPONDENCE OF COLOPURE AND ACAIPURE OR ANY OTHER PRODUCTS TO ME.THIS IS A RIP OFF.

i also got "the scam". i ordered the sample. didn't read the fine print. when they emailed back and referred to the agreement (after charging my acct. $44.85), i said ok, cancel the contract. a month later my acct. was charded another $39.95. i have not received the product and they say the mailbox is full when i call there, or i can wait 83 min. I also wonder if Oprah knows about this.

This company places "hidden" opt out required products on their order placement page. These required that you "uncheck" the Hoodia products to avoid being charged for them. Be sure to check the page very carefully to see what you are agreeing to. I will be much more careful in the future for all purches online.

Add me to the list of people who were taken. They are absolutely the most disgusting, unscrupulous company I have ever dealt with and I highly recommend that you avoid any dealings with them.

I ordered Acau Pure Trial and just like everyone else, you included two other items that I did not order. I will return all three items (Unopened) and that is interesting because how do I know if they could help me if I need to return them Unopened?

Please send me the "Return Merchandise Authorization" number and I will return ALL OF THE ITEMS AND I DO NOT EXPECT TO BE BILLED FOR ANY OF THEM, or the shipping charges. If any of these charges appear on my credit card, they will not be paid and will be challenged. Thank you

u gots 2 uncheck the other 2 products if not u will get charged 4 that ! must read the final print !

Now I am really mad. I have been trying to place calls and just sat here for 82 minutes and no one ever answered the phone line. I find it ridiculous that a company would have such a long wait time to meet customers needs. i would like to know whether anyone ever got a refund for things they did not order. I am calling my bank today to try and put a stop payment on my card for this transaction. Does Oprah know that something she had on her show was such a scam? Thats my next stop. I hate being ripped off. Its one thing if the product doesn't work but when you order something free and then get extra and charged for them is not ethical. How can they just take what they want from peoples bank acounts. I wondered why i couldn't print something from my order telling me how much my bill was going to be. Now I know. I will not stop till I get my money back or satidifaction in destroying this companies reputation worth.

Same thing. Free trial and billed $44 plus some change. Called customer service and told wait would be in excess of an hour! I am contacting MN Attorney General as unordered items do not even have to be returned. I too assumed, using Oprah's name it would be a legit company. Disgusting!

Placed order for trial product with agreement to pay shipment. Received bill for $41.85 and additional product. Called merchant to advise did not want extra items and will return. Merchant said would lower price to $20.00 if kept product. Agreed, but when next bill came, no credit appeared on bill and an additional charge of $39.95 was charged to credit card. Have made numerous calls to merchant and only get recording with ridiculous hold times (from 40 - 60 minutes). Merchant has virtually become unreachable and I am very dissatisfied. The product did not work and it is all a SCAM.

Same thing. Trial shipment, two consecutive billings w/o any additional shipments and no response from customer service. Time to change cc number and report to State Attorney General's Office consumer fraud division.