Acaipure review: Charge not authorized by me 1528

This company Scams bigtime! The "free" trial arrived just after I had foot surgery so I decided to hold off starting it. In the meantime I received 3 more bottles and a bill charging me $44.90. I sent all the bottles back and now they are saying they did not recieve them. So far my charges total $89.80. They said the would give me a$15.00 credit. When I asked for a supervisor he said he was one. When I asked for a manager he said "managers don't talk on the phone" and then he hung up on me. I am 72 years old and I am on limited income. This company really scams people. I wish I had read other comments before I dealt with the company.

This company now is calling wanting to declare me deliquest for something I never got. They had a collection idiot call me. I paid for everything I got so I hung up on him. This company, recommended by Oprah for Pete's sake, is a scam. I never even opened what they sent me anyway but they never responded so I couldn't return it. They can say what they want in their defense but to report me for not paying is really a joke. BEWARE OF THESE RIPOFF ARTISTS...
THE ONLY REASON THEY STOPPED SHIPPING IS BECAUSE I CHANGED MY CREDIT CARD NUMBER. THEY NEED TO BE INVESTIGATED!

I too had the SAME exact thing happen and I fought it thru my credit card company. I was away for 4 months b/c my dad was dying and the paperwork was all at home, therefore I had nothing to send in for proof and the credit card company closed the case and I had to pay the $44.95. WHAT A RIP-OFF! From now on I am going to research EVERYTHING online! Live and learn I guess! :(

The Acaipure scam has many complaints.

Best thing to do is file a complaint with the FTC at: www.FTC.gov

The CPA network promoting the AcaiPure offer is:

Clickbooth
Address: 301 N. Cattlemen Road
3rd Floor, Sarasota, Florida 34232
AIM: CLICKBOOTH
Phone: 941.483.4188

I ordered a "free sample "and agreed to pay shipping of 1.95. two wks later, my account is debited 39.95. I see that everyone who talks to them for the sample has had this happen. Many people sre still seeing these debits months later- each month. This is pure SCAM and FRAUD and should be stopped.

An item with price tag of $4.95 for shipping! I was charged $44.95. they deducted 20.00 and said I should not return the item and they will cancel the account. Then the next month I was charged to my visa another $39.95.. Called and was told it was the balance due for the products that I did not return... RIP OFF... the said they will put ithe 39.95 into collection... At age 81 I really don't care. There are too many Crooks on the internet... I suggest before anyone buys on the internet... check them out on these Rip off sited!

I have tried to get my account credited back the money this company took. I have returned the Acaipure, the Hoodia water and the Colon cleanser to no avail. I have been given the run around with rude customer service from a supervisor. I am now filing a a complaint with our Consumer Affairs office here in Nashville, TN.
I have been getting the run around since the end of May. They are a scam and don't follow through on the promise. They took my money before the trial period and I hadn't used the product. I sent them the products like they asked. I hope to get my $100.

I tried the 30 day free trial offer of the Acaipure. I found the product did not work for me. So I returned the product to the sender with the hope that they would refund my money, but that has not been the case. How do I get my money back? and also stop Acaipure from charging my credit card?

Purchased the item Acaipure and was charged for delivery of item, originally 39.95. After the second month I was charged 44.90. I have been using the item from November '08-to the present (July 31, 2009). I began receiving charges, on July 1 & 31 ($1.12) and August 4($.50) on my bank statement for 'international fee' from this company. There is nothing on the package that says it is coming from an international source. This is what I received from my bank after inquiry to the charge:

"Thank you for your message. I see it originated with the following purchase: OnV/acaipure [protected] GIBRALTAR GI With regards to your recent email, the charge that we pass to our customers was through Visa and MasterCard. These companies had been assessing the total of 1% to each check card transaction posted. As of 4/1/05, Visa began assessing this fee to the financial institution rather than the cardholder. Like most peer financial institutions, we redirect the 1% fee back to the customer and charge an additional cost of 1.5%. We do list this transaction separately on your monthly banking statement and would like to state that you would also have the option of performing ATM withdrawals and using cash to pay for the purchases (Please note that the cost of $3.50 may apply for the international withdrawal). The difference in the fee covers the costs associated with the increasing number of fraud-related international transactions."

What else will they be charging you for?

Acaipure is a FRAUD. Both the company and the product. The company will keep billing you even if you cancel within the time alotted and return the product, which they do NOT tell you that you have to do when you call to cancel - it's buried in the fine print of their "terms".
As to the product, their website only tells the benefits of the acai berries. Products are required to list ingredients in the order of amount. Acai extract is the LAST listed of ten ingredients, therefore the ingredient of least concentration. One of the main ingredients is "cascara sagrada, " which should not be taken for longer than one week unless you are under a doctor's care. In fact, the other ingredients are all colon purges and laxatives.
So the Acaipure is NOT the health supplement it claims, but an unsafe colon purge.
Avoid it AND this company!

Yes, I was victim of this scam. They are charging pr0ducts on my crédit. In the last month, it is amonst 400$. I have contated the Canadian Anti-Fraud association that work with the RCMP to track down these people, they need to be stopped. If you want products for weigth see a naturopath they have products that are approved and no extra charge, you see what you buy and have the information and a follow up on your progress.

This is a JOKE! I actually did get credited back $33.95 for one of the bottles I ordered, and have been told for the past two months that I would receive a $33.10 refund for the other. I just spoke to a customer service rep who told me that her records indicated that I received the credit. I checked with my bank and even had them put together an email which I forwarded to the rep (Heather). Her response, basically, was "sorry, there's nothing more I can do."

I am also upset at the way they advertise "free trial" and only pay $4.95 shipping and handling. Then, 14 days later (hardly enough time to find out if you like the product or not) they zap your account for the $44.95. What is our world coming to?

If they are taking money out of your bank account without authoroization there is a simple process to challenge it-- just follow the directions for challenging transactions that is usually explained on the back of the statement.

This usually involves a written statement you mail to an address that is usually a headquarters location for the bank. By doing it this way, you will be sending it to the specific people at the bank that know how to fix the problem and know the law that requires them to fix it. IF you just call your local bank branch you will reach someone that doesn't know the federal law and you will alnmost alwasy get bad information. Federal laew requires financial institutions to research any disputed charge and get back to you within a short period of time. They will contact the entity charging you and request proof of the charge, the company will not supply the proof and the charge will be deleted. this assumes you meet the deadline for reporting thes that is explianed on the back of the statement. The kinds of chages that are reveserse are those that are not authroized (usually made on an email site or over the telephone without your knowlewdge.

Since the majority of businesses today are criminal ###, I only send money orders for mail order stuffe. You should do the same. Never send a check or use your credit card. If you send someone a check they have everything they need to steal money out of your bank account without your prior approval.

I've never heard of this product... and never ordered it. Yet... it came in my mail and my debit card was charged. That same day 4 other charges were made using my debit card for items I never ordered. I have no idea what's going on, but called my bank and started a FRAUD case because I did not make any of these charges.

These guys are running a scam. The stuff does NOT work AT ALL! not only that, they tell you that because you used the product, they cannot refund you for the used merchandise. wtf?! what happened to the free trial? I'm kicking myself right now for ever believing that this crap could work at all.

I was unable to cancel my order. They sent me the product and I sent the order back for a refund. Still to this day they haven't credit me. Thats been three months ago.

In March 2009 I did the same stupid thing as everyone else. When I learned how much they were going to charge me each month, I called to cancel. After numerous attempts, I did reach a very rude gentleman that said I should try the product and I certainly didn't have enough time to evaluate it. I didn't want it! Fortunately for me, I had to cancel that credit card and get another so they couldn't charge me any more. I returned the products but I don't have proof just as they don't have proof of receiving them! Now, I just received an email saying after numerous attempts to contact me and to try billing my credit card, I was sent to collection for $39.95. I informed her I was contacting my attorney and she said not an issue, contact my attorney and forward all email conversations and the original email she sent. Because I entered my surety code, I elecronically signed an agreement. They are now selling my information to a third party collection agency for refusal to pay and will be charged an ADDITIONAL $100 for processing and late fee making my new balance $157.95 and it will go on my credit report. Have a wonderful day she wrote! Now what do I do?

COMP: Customer posted complaint on complaint board BLACKLISTED.

i received my free sample of the product now youve chasrged me 69.00 please stop this at once ive had to stop takin your product on my own personal medical grounds through no fault of your product i would be grateful if this can be resolved asap thank you

I tried the Acai Pure for the $4.95 shipping. Then was charged $39.90 every month, I was ok with that for a couple of months. Wasn't happy that they can automatically charge your card for it...but, ok, I went with it. Now I noticed on my bank statement that I can't cancel it. On May 27, 2009 I was charged from Arizona, assuming for June then on 7/2 & 8/3 the charge on my card is from 888223 Gibraltar. Then on September 1st the charge was from 888572UK! What is this? How can I cancel it now?

AcaiPure is by far the worst company/product I have dealt with in terms of customer service. Many of the customer service personnel (Valerie in particular) and her manager (Manny) need to be trained in the proper way to deal with and talk to customers and in manners also. They were not only very rude (Valerie) but very condescending (go look that up Manny - you will see your picture).
If they worked for me and I listened to the conversation we had, I would have fired them both on the spot! Wake up Central Coast Nutraceuticals Inc., is this who you want representing your company?
Stay away from their "Free Trial Claim" or you too will be sucked into the AcaiPure nightmare of being charged for something that you may not want. They will ignore your request to send back the product and not be charged anymore no matter how you ask unless you specifically ask for an RMA, even then you may be ignored.
Good luck to you if you do not heed this warning. I'm sure there are better companies that make similar products; look online for complaints and stay away from the companies that have them (and make sure you read all the fine print).

Always threaten to contact the attorney general when you speak with customer service. Every product bought online is refundable. If they are giving you the run around send a letter to the attorney general in Arizona with proof of purchase and direct them to this website they will send a letter to them and the company has one month to reply back with there excuse or else they will be forced to refund you the money.

Before you go down this road contact your bank and let them know what is going on.

These companies should be illegal and shutdown.

I ordered a trial product of AcaiPure for shipping and handling of $1.95. Then continued to receive charges even though the account was cancelled and no additional merchandise was ever received.

It's funny how 'charlie brown" goes off on everyone online, and even Oprah. I've found iLife Health and Wellness LLC to be a very reputable company. They actually charge the right price for this product instead of $79.99 like other companies do. Look at everything they do for you. They give you 4 days after you order to make sure you get your product before the trial begins. If you don't get it you just need to contact their customer care and they will extend your trial period. You get 10 days to take the product and see how it works for you before you are charged anything. In 10 days you will notice the effects of this product if you follow the directions and take it correctly. If you don't like it then return the unused portion. They tell you exactly what is going to be charged and when. I've even known some companies such as this to happily extend your trial period. They would rather keep you as a customer than lose you. So I disagree with the rant "charlie brown" posted. Granted there are bad companies, but this is definitely not one.

I, too fell for the "Free No Risk" trail- only pay the shipping- then I receive the bottle and on the enclosed paperwork in small print at the bottom of page-- it proceeds to tell me that I will be charged $59.95 (must have gone up from your $39.95 deal) if I did nothing and kept the bottle beyond a ten (10) day trial period. I immediately called my credit card rep and told them and are to flag my account if these people try to charge me anything else. I did call the Acai Pure Customer service and told them to cancel any and all orders and was told to email them online which I am doing nowto get my "Return Auth" . Something should be done about this SCAM!
I just widhed I read this webpage before ordering! What a hassle now to have to ship this back to them! I told the Acai Pure Rep that I had contacted my Credit Card people and that I was not paying for anthing and they better not try and charge a "re-stock fee" as I wasn't paying for it! S.A.M> in Va.

ordered a sample bottle of acaipure, paid shipping and handling, ad stated a 30 day trial, was charged 59.95 after ten days, disputed and had name removed from their list. The company refused to return my money. This is so much a scam and I will never again trust websites selling anything!

I want to cancell my membership because it didn't work. I don't want you guys charge me for this.

WoW! Running from Oprah Graham D. Gibson sinks Central Coast Nutra and re opens under a new name healthandwellnessoffers.com ###ing unbelievable. This guy needs to be strung up and beaten the hell out of.

I know this man personally. He lost his morals once he moved buildings from Tempe town lake to the Biltmore. He decided it was time to ### over the world and run fast with their $. He is a POS. He acts so much like he cares about his employees IE buying lunches every Friday, occasional happy hours (where he would get all the employees super drunk and let them drive home), and ZERO benifits after being promised and ZERO bonus after screwing so many people.

This man is a womanizer. He is paying as I currently type for a very sweet girl's music career and I don't blame her for using his NASTY ### to get what she wants. He has sexually harassed a number of female employees to the point of them walking out on the job, as well as screwing over the best workers.

I just wished someone would just drive down to the corner of 24th street and Camelback Rd. in Phoenix, AZ and look in the parking garage and just ### up his pretty Maserati. Hell honestly I don't know too many people that would give a ### if he was the victim of a hit and run while walking his fat ### across the street to the cheesecake factory.

I just hope he gets what is coming for him.

Check this mother ###er out on Myspace.com
http://www.myspace.com/ggibson

Below is an attached pic of this POS so if you see him crossing the street please I beg you SPEED UP!

Stop furter shipments. product doesn't work! Thank you, but no thanks!

This happened on Friday, October 23rd, 2009. First of all, the website for the AcaiPure Detox is completely misleading. They ask you for your email address, but then never confirm the order. They never let you review your order. When the screen came up offering 4 months for $127 I escaped, not knowing I had ordered the "free" month's supply. When the credit card company called to tell me of the suspicious charge, I called Acaipure back and asked them to cancel my order. The girl said that she would and would confirm this cancellation by email. She never did. I got the shipment on Monday. I called the company and said I had cancelled the order and wanted the money credited to my account and said I would return it unopened. The man, Derrell #41, said it was too late the shipment had already been sent and I would be charged the $4.95. I told him I had cancelled everything with the girl the day before. He again replied it has already been shipped, I would be billed the $4.95. Then, on Tuesday I received another shipment. This time they called me on my cell phone to see if I was satisfied with their company. I told the man who called that I was not pleased. I had cancelled my order two days before and wanted nothing else to do with this company. He said very well he would consider me to be on the "black list" (whatever that means). I want out, I've been scammed and I think Dr. Oz and Oprah should know about the unscrupulous dealings with this company. I want all my money back. I feel like dumping the pills in the toilet. This has been a completely frustrating situation. How do we get in touch with Oprah's website?

I ordere this product to try and it said to pay the shipping charges only and that is what I did. I did not read about the 14 day trial of the product and do not want it again. When I called the [protected] number that my credit card company gave me and told them I did not want the product they said to bad they would not refund the $83.95 that they had charged to my card but would not charge any future charges, From a company such as this how would you know until they had charged what they wanted unless you cancel your credit card. Companies that you give your credit card numbers to have more power over the cards than you do so everyone beware before you buy from these companies, even if it is stated somewhere in the fine print. BEWARE

Ordered the "free trial" from this company. Declined permission for any future billing or shipments of product.

On 11/05/09, my bank account was charged an additional $83.95.

I did not authorize this charge and have received no further product from this company.

Like many before me, I ordered one product, "Acaipure" from the US.Iwas sent this product and charged.But a month later, whilst checking through my statements I realised that I was "diddled" for two extra, imaginary products and promptly charged £100!
These people are swindlers, stay away and cancell your credit cards immediately!
The problem is that they come under different names, so you really have to keep an eye on the ball.
I am really upset and would like to see these idiots behind bars.
Does anyone know if they can be reported to the authorities in the US?
M.F.

I'm confused by their T&Cs. They offer a FREE 14-DAY Trial but you must return the product within 10 Day Trial Period to have no further obligation. I guess 4 of those days when you don't have the product in hand are supposed to be considered part of your trial period. What is that AcaiPure? BS and misleading advertising!

I can only attest to the fact that I followed their return policy above to the letter. They charged my credit card when they shouldn't because they had the product returned BEFORE they state they will charge you card. AND, they DID NOT want to return my money until I told them I have PROOF of the date they received the product back. Even still it took several days for the money to post back on my credit card.

I didn't find that the product worked and/or provided any benefit and to be quite honest I think expecting my body would have been able to tell with in less then 10 days is pretty impossible timeline for any "trial" of anything. They know that and that's what they hope you will do, wait longer so they can extract (steal?!) the additional dollars from you by their underhanded misleading advertising.

I still say to every buyer out their on this company BEWARE and follow my advice to protect yourselves from being extracted from any your hardworking money this company is more then happy to pilferage from you by their misleading tactics!

I returned the 2nd bottle (unopened) of Colopure after trying the first one. I was billed 66.85. I e-mailed the company and was sent a return merchandise authorization. I returned the unopened bottle and have not seen a credit back to my card account. I requested a delivery confirmation receipt as recommended by the postal clerk to ensure tracking and received notice that the package was received on 10/28/09 in Seminole, FL. What can I do?

I ordered the product for .99cents. My doctor advised me against taking it. I received the RMA # reletviely quickly and I returned it via FEDERAL EXPRESS. When I was charged almost 60.00 for the product, I was flabbergasted. They reported they had no record of my return. I provided a FED EX tracking number and then they replied they would refund me everything except shipping charges. I thought the shipping charge was .99 cents which is what i paid. Well, they deducted over 11.00 for shipping/restocking. I still have yet to receive my refund as they stated it would take 7-10 business days. Well, it's been well past that and no one will respond to my emails anymore. I am seriously irritated with this company and will not EVER order anything from them again. They will be reported to the Better Business Bureau. This is insane!

Saw an ad for free trial of Acai pills to help jumpstart on weightloss plan. Paid for the shipping of the "free product " which was $4.97. Before receiving trial product, my credit card was charged $89.95 for more of the product to be sent to my house on a monthly regular basis. This is not a "FREE TRIAL" none of the free trial ads for products on here are free just for shipping. You get all the unauthorized charges to your credit card for more of the product that you didnt order. Do not charge any of these free trial products to your cc or debit card. Buy a trial sample from your local drug store, its cheaper. You will end up disputing all the charges with your bank. These companies are hooked together with Brite white, smile bright, Acai product and others so beware!

Real acai berry is expensive and not available at drug or health food stores.
Even the stuff offered on the internet is in dried form and in capsules.
Don't input any information, they phish your bank/cc cards and refuse
to refund you! Complain to your state's atty general and dispute the charges
with your bank or card company. Don't back down or give in!

Same issue here. Their gimmick is that you get to try it free for 14 days and only pay s & h. After initiating the process and putting in my credit card number, the system hung for a long time and I finally just gave up and decided to just close out the window. Unbeknownst to me they had processed my order and shipped the bottle to me. There was no confirmation page on the internet, nothing in the package with the bottle explaining that if I didn't cancel the account and return the bottle after 14 days that I'd be charged $85 for the bottle. Now they are telling me that it's too late and I cannot get my money back. What a bunch of crooks! It just goes to show that you can't trust ANYONE in this world anymore, especially someone trying to sell you something. RIDICULOUS!

DON'T EVER BUY (OR TRY FOR "FREE") ANYTHING FROM "WEIGHT TRIUMPH"! IT'S A SCAM!

I have filed a complaint with the Better Business Bureau about this company and I suggest that everyone else do the same. When I told them I would do that, they were suddenly willing to credit me back a little less than half of what I was charged for it. I'm hanging onto the bottle and hoping that I can still return it for a full refund. Here is the BBB info if anyone else wants to report this company:

BBB of Central, Northern & Western Arizona (Phoenix, AZ)
4428 N. 12th Street
Phoenix, AZ [protected]
Phone: [protected]
Fax: [protected]
Email: info@arizonabbb.org
Web: http://arizonabbb.org

The company is AcaiPure Detox and they are located at 4141 East Raymond St, Ste F, Phoenix, AZ 85382. Their website is www.acaipuredetox.com and their phone number is [protected]. Good luck to all of you.