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Acces-VR / Adult Career and Continuing Education Services

Acces-VR / Adult Career and Continuing Education Services review: Services/counselors/supervisors

C
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I was a client of Access-VR since 2020, sometime in August of 2023 I find out that I was discharged without notice. My counselor was Elizabeth Rivera, she was great, lenient, professional and extremely helpful. Unfortunately she retired sometime in March or April of this year. I never received anything from access-vr indicating a new counselor, when I called they explained I was discharged because they haven't heard from me. (This was from the supervisor Ms. Suazo and her assistant).

I have one more semester left and they are making me reapply and submit documents all over again. I explained ed everything is still the same. I missed out on starting fall semester so I will have to see what happens next.

I complied and submitted the requested forms and Now I have a new counselor by the name of Janis Chapin. She is very rude, aggressive, and belitting. She felt the need to tell me to apply again later because she feels that I am too busy. I don't understand who she is to think she can tell people if they can apply or not. She hung up on me after the fact. ( also considering I never received documents on who was my counselor or that I even had appointments) so currently they have me listed for missing two appointments that I never received appointment letters for.

I tried reaching out to Ms.Dibise, Ms. Suazo and the director Maria Vasquez to put a complaint and request a counselor change and not one person has reached out. Access vr needs new workers who do not lack professionalism and empathy. Shut down or rectify your work habits!

Desired outcome: To receive my final help for my last semester without jumping through hoops, and for workers to be held accountable for their errors and putting extra stress kn me.

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  1. Acces-VR / Adult Career and Continuing Education Services Contacts

  2. Acces-VR / Adult Career and Continuing Education Services phone numbers
    +1 (518) 474-3852
    +1 (518) 474-3852
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    NYSED General Information
    +1 (800) 222-5627
    +1 (800) 222-5627
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    ACCES-VR
    +1 (518) 474-5906
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    TASC (formerly GED
    +1 (518) 474-6926
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    New York State Archives
    +1 (518) 474-5355
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    New York State Library
    +1 (518) 474-5877
    +1 (518) 474-5877
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    New York State Museum
    +1 (518) 486-3633
    +1 (518) 486-3633
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    Office of Higher Education
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  3. Acces-VR / Adult Career and Continuing Education Services emails
  4. Acces-VR / Adult Career and Continuing Education Services address
    89 Washington Avenue, Albany, New York, 12234, United States
  5. Acces-VR / Adult Career and Continuing Education Services social media
  6. Rachel
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    Oct 28, 2024
Acces-VR / Adult Career and Continuing Education Services Category
Acces-VR / Adult Career and Continuing Education Services is ranked 228 among 269 companies in the Colleges and Universities category